HELP! My Galaxy S3 boots up but only have black screen

[GSDer]

Samsung wants me to pay for a fix

Unfortunately this seems to be a common report here in the forums. I don't know how Samsung is treating any of the other 30 million Galaxy S III users that aren't part of the forums, but I'm not impressed with what I've heard here (possibly a biased data point).

If the product is in the warranty period and they have no proof that it's been rooted or mistreated they should be forced to honor their warranty. Perhaps if you get your carrier involved you can get some leverage. Or maybe it's time for a class-action lawsuit...

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[Juwon Akindele]

i used the wrong os on my android phone any help on how i can solve this
:''''''''''''''''(

 

[GSDer]

i used the wrong os on my android phone any help on how i can solve this

It totally depends on what the phone is doing now - if you can still boot into Download (Odin) mode then you still have a chance to load the correct firmware.

If the phone won't boot at all it's possible that a JTAG service (ex. http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/ ) can rescue the phone.

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[bnseipert]

I hope this thread is not dead. I have an S3 that I dropped. The touch screen stopped working but I was still able to see the screen at first. The second day the screen was even darker and touch screen did not work. Third day completely black. When I pulled battery out I could feel it vibrate as it started up, but no sound or picture. I put it in my car to take in to Verizon. Left it there for 3 days and now the screen is cracked. It wasn't cracked originally when I dropped it. Do you think that the digitizer is damaged? How would you recommend fixing? Of course the manufacture will not warranty it now because of the screen, and I apparently didn't have insurance on it.

 

[GSDer]

How would you recommend fixing?

http://m.repairsuniverse.com/samsung-galaxy-s3-screen-assembly-replacement-white.html (be sure to get the correct colour for your phone). Or if you don't want to replace the screen yourself you can try http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-lcd-digitizer-frame-repair-service/

Edit: if you look on eBay you can probably find cheaper screen assembly parts.

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[Joshua Herring]

I have a S3 and it boots up fine, the soft keys light up, but the screen stays black. Help?

 

[Marzia Marianera]

Hi, I have the same problem. Dropped the phone and now I only get a completely black screen. The phone makes the normal noises when booting up, rings when I call it and I can hear all alerts when receiving e-mails etc. I just cannot see or use the screen.

Can you help fix this or am I looking at a new phone?

Thanks!

 

[GSDer]

Can you help fix this or am I looking at a new phone?

See two posts above yours for an answer.

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[Muhammad Ahtasham]

same problem with me , but after few hours my phone also turned off and its not getting turned on what should i do?

 

[Muhammad Ahtasham]

seems my screen isnt working...like i turn on the phone and i dont get a boot animation or anything just a black screen..nothing ever shows up..also the touch screen was working when i first restarted the phone because i heard the phone unlock with the water drop sound on the lock screen...but since i restored the phone in odin (with the black screen) even when i boot into recovery and download mode its still a black screen

i have never dropped my phone nor has it ever been water damaged
so i have no idea why this happened...i was using the Facebook app and the screen just went black on me
And few hours later my phone was not getting turned on even. i dont know what happend. :-(
so anyone got an idea whats wrong or how to fix it?? please help me.

 

[GSDer]

i turn on the phone and i dont get a boot animation or anything just a black screen

When you turn it on do you hear the normal boot up sounds?
Have you tried taking the battery out?
With the phone completely off, if you connect the charger do you see anything on the screen?

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[ue30]

Hi,

I seem to have the same problem but its with my S4. The return button and the little light at the top of the phone both work. I can actually answer calls too but the screen is just entirely black. I thought it was water and put it in a bag of rice but that didn't change anything. Help?

 

[GSDer]

I thought it was water

Welcome to the forums!

You're not sure if it got wet?
How long did you leave it in the rice? Hopefully at least two days (and the bag was sealed).

See the links in post #45 if things don't improve.

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[Muhammad Ahtasham]

yes i hear the sound but now its not getting on.

 

[GSDer]

yes i hear the sound but now its not getting on.

It sounds like you need to replace the screen assembly - here are a couple of sources:
http://m.repairsuniverse.com/samsung-galaxy-s3-screen-assembly-replacement-white.html

http://www.etradesupply.com/samsung-galaxy-s-iii-s3-gt-i9300-lcd-screen-and-digitizer-assembly.html

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk

 

[Bharti Tiwari]

phone restarted while installing custom rom now starts up with nothing else but a black screen w

i was installing custom rom and suddenlu the fone freezed i restarted my fone but then it started with only a black screen please help:'''(

 

[HelpDavidOut]

Hey dude im kind of having the same problem i found this samsung galaxy s3 outside seriously cracked i went home charged it and it makes noises the bottom lights up but it only shows a black screen any ideas.

 

[HelpDavidOut]

did u find anything

 

[LisaLFlowers]

I just did this and it worked! Thanks so much for the tip. Now, I've got to figure out how to save all my info to my laptop so if it happens again I have saved my data.

 

[Gmb1979]

I've got the same problem that you have been trying to help people with in this thread.

You sound like you know what you're talking about so I'm hoping you could give me some advice.

I have an S3. My screen goes black fairly randomly, though I have noticed it's more likely to do it if I leave an intensive app (game/camera) open when the screensaver kicks in. Very occasionally it will do it when I'm actively using the phone eg. During a phone call.

I've never rooted my phone, all settings are bog standard. My phone did an update late last year and ever since I've had issues... error messages saying that setup wizard, hangouts etc have stopped working.

Is there somwthing I can do to fix these issues?

Thanks.