Joe Barry
Well-known member
Just an FYI to anybody who may be returning the tablet for whatever reason: I returned mine today and ran into problems, part of it was employees. The service desk called up somebody from electronics to check over the tablet before they accepted the return. The first guy said they wouldn't accept the return because the serial number on the box didn't match the serial number on the tablet, I started getting frustrated and insisted somebody else come look at it. Eventually somebody else came up to compare serial numbers....she said as well the numbers didn't match, she was then on the phone for a while and they ended up accepting the return. I also got the 2 year extended warranty with my Sero Pro, I ordered it online and did the pickup in store. The guy that rang up my tablet when I got it didn't ring up the extra warranty so it didn't appear on the receipt, I showed them the confirmation emails for the service plan and the invoice that showed the service plan and tablet and they still wouldn't give me a refund for the extended warranty. They gave me a number for Walmart.com and said I had to call them to get a refund for my extended warranty......I haven't called yet but will be this evening. I was at the store an hour for all this.
Sounds like an isolated incident to me....it is Wallyworld for a reason though.