[How To] Unroot and return to stock [RUU Method]

idk if you can help me but every time i try to run the RUU i get an error message that says
Error Code: -5001 : 0x80070002
Error Information:
>SetupNew\setup.cpp (142)
PAPP:
PVENDOR:
PGUID:
$
@Windows 7 / Server 2008 R2 Service Pack 0 (7600)
IE Version: 8.0.7600.16385

I installed the htc sync on my computer but its not letting me run the RUU any help? thanks a lot!

It looks like it could be a corrupted download - I get these sometimes from shipped rom .com and don't know why, it's like some work better than others. I also read that some RUUs behave different between 32/64bit OSes, I would try to re-download the RUU or pick a different one.
 
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so im having another issue. i know you say keep trying at the usb error. i tried all the other RUU's but only one works on my computer so i figure its the right one. Also this is idk mabye the 10th attempt +.. Also i noticed that the steps that it gives me are just step one theres no 1, 2 ,etc.. i am on the white screen any help?
 
AT STEP 8

mine wouldn't recognize my phone, even after about 8 tries (yes, USB debugging was on)...


so i selected the USB option on my phone (can't remember the exact title of the line)--chose the "update" option for it to verify information on my phone, and it immediately recognized and started the process.

hope this helps someone else!
 
You don't need to back up anything to do a ruu and return to stock. What its doing is erasing your phone and re installing the stock firmware.

No nandroid or anything needed.
 
NOTICE - FIX

FOr all of those getting the USB error and pr the 500 crash error randomly and over and over again.. Here is what I did to fix it and get a first time go.

Phone: EVO 4g Sprint
Rooted with: unrevoked
When? After latest update.. like 3 days ago

Well this is where I found the issue.

Instructions say:

Boot phone by holdine Vol down and power.. Stopping @ the
Skatbording Droids.

Well there is one more step that I did..

Scroll down and select fast boot.

Now load and run RUU..

Work 1st time go for me.

Hope this helps.
 
Error 170

well it gave the USB connection problem message and now my phone is locked into a black screen with the htc logo on it. It is unresponsive to the software now. Should I power down the phone? Take out the battery? What should I do in order to retry as you have instructed?

help me out!
 
i know that you say to just run the software again but it just fails. It cant even verify the phone information therefore cant even begin the process. What do i do?

I have to leave for work in two hours and cant be without my phone :( it said this would only take ten minutes....
 
i know that you say to just run the software again but it just fails. It cant even verify the phone information therefore cant even begin the process. What do i do?

I have to leave for work in two hours and cant be without my phone :( it said this would only take ten minutes....

Hey Johnny, I'm not familiar with your problem but lets see what's up.

Can you pull the battery and see what happens next?
 
okay the battery is out but the chord is plugged in so the htc logo is still on the screen. what now?

Actually you know what, just re-run the RUU file (put the battery back in) - it may pick it right back up.

If it doesn't, take the battery out, unplug it so it powers off then power it back on and lets see where it's at.
 
alright, it booted up and it looks completely regular now. Should i connect USB, select HTC sync connection, then RUU? should i power down, or leave it on?
 

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