Received my Carbon Gray HTC 10 on Friday.
Quick intro - I had the HTC One M7 for Verizon for almost 3 years, decided to skip the M8 and M9 because of negative reviews and personal preference. So this past November 2015 I bought the HTC One A9 despite the harsh criticism and to be honest I really liked it.
Seeing the fantastic reviews about the HTC 10, I didn't hesitate one bit to pre-order it. Upon receiving the device, I was able to transfer 95% of the content from the A9 over seamlessly. Everything about the device is great - it is super fast, display is sharp and crisp, the UI is smooth, etc.
However, there are some things that are really frustrating me right now and giving me second thoughts.
1.) LCD Panel: The LCD panel has a really bad viewing angle, giving it this pinkish, pale white hue. Anyone who uses the Twilight app or f.lux app will know what I'm talking about. After scoring some sites, I noted some reviewers mentioning this as well. I don't know if this is a defect or if this is meant to go away after a while. StilsonCanyon commented in the "Should you upgrade to the HTC 10 from the HTC One M9?" thread that "it is caused by a UV activated glue that is used to bond the screen and the LCD panel. I ran my 10 on full brightness in Vivid mode and the tint is no longer present (it's been 3 days)." I never had this problem on my M7 nor on the A9. Matter of fact, I really liked the A9's AMOLED display even though there are better AMOLEDs out there. Nonetheless, this is my biggest issue right now and it really bothers me when I look at the phone (from an angle) whilst sitting at my desk. I've tried tweaking the Vivid and sRBG settings and brightness but to no avail.
2.) Capacitive Button Placement - maybe I'm just really used to the A9's on-screen buttons but I find it difficult sometimes to accurately hit the capacitive buttons on the 10. They seem too low on the device and a little too precise to the touch (not enough range for error).
3.) Camera - I spent about 20 minutes yesterday with the camera and kept getting the "laser auto focus blocked" message. This was regardless of having the case on or off. Also, the camera had a difficult time focusing on close up objects and overall was not taking very good pictures.
Note - I updated the software today and hope that this addresses the camera issues
4.) WiFi connectivity issues - The 10 is having trouble holding a connection to my WiFi signal. The update today did help somewhat but not entirely.
5.) SD Card support - the 10 doesn't seem to support my SanDisk SD card and let me use it as internal storage (the A9 supported it and allowed me to use it as internal).
6.) BoomSound Speakers - absolutely loved the M7's BoomSound speakers and loathed the A9's single firing, it is a sheer toss-up here. It is sort of reminiscent of the M7's speakers but at the same time not quite.
7.) Heat issue - whilst using the camera and other apps, I noticed that the phone got very warm which I know is typical of metal phones but not something that I observed with the M7 or the A9 to this degree.
So these are just some of my griping issues and I hope there is some resolve to it. Otherwise I will have to return it for a replacement or go back to using the A9.
Please comment on what you think might help.
Thanks.
My Ray Bans are polarized and I can't see the screen at all in vertical orientation.
Something about this phone just doesn't seem special to me--pretty spot on the reviews that said it does everything pretty well, but... It's solid. I also feel that I would like to pay $499 for this phone. Oh well--Maybe if I hadn't been using some of the other current flagships, I'd have been more impressed, but that's how it feels after a few days. Maybe it'll grow on me.
Anyone noticed a small gap on the left hand side of the screen
Dust and debri can't get in but I just noticed it while straining my eyes to lookSmall gap in what way? Separating the bezel from the screen to see possible internals? Or small gap where dust/debris can get into?
I have both phones sitting in front of me, so I'll just give you guys the real review.
SPEED:
The HTC 10 is like a Ferrari compared to my S7E, which is just interface lag and can have huge lag spikes in general around day to day usage. Tap something in the menu, wait 1 second for it to respond. Samsung is lag city while the HTC 10 rarely hiccups.
In processor intensive tasks, like website loading or games, they are basically the same.
Fingerprint sensor is 100% faster than S7E.
HOWEVER, the Camera is SLOW. Like slower to focus, slower to capture, and slower shot to shot. Ugh?
DISPLAY:
It's dimmer, maybe 50% dimmer. That's not a deal breaker, but the viewing angles may be. This is an IPS display but almost seems like a PVA display in color and brightness loss when viewed even slightly off angle. Disturbing.
Colors are good and fine. Screen has a pink tint but is fairly even. Sadly, this feels like a significant cost cutting measure by HTC.
Also, I have a spec of dust in one corner on my display. Oh well.
OTHER?
Camera is adequate, not concerned. More annoyed that is slower than I'm used to in the iPhone 6S and S7/S6
HEAT - this thing is 4 degrees Celsius hotter than the S7Edge. CPU-Z reports battery temp at 40C during heavy load, while my S7E caps around 36C and sometimes goes to 38C while charging.
BUILD is AWESOME, IN hand feel is WAY better, size is honestly PERFECT.
SPEAKER SOUND is GOOD, while S7 Edge I would say S7E speaker is POOR.
Reception seems about the same, maybe slightly worse than S7E. Sitting next to each on Verizon network.
Am I keeping this phone? I thought for sure I would. It cost me $550 + $20upgrade + tax. I really wish the display was more useable off center (this could be an issue using it as navigation in the car). The phone runs a lot hotter than the S7 Edge (idles @ 32C, while the S7 idles at 24C-26C). It's got a smaller battery. But it is 1000% smoother and faster in day to day usage.
It's definitely not perfect, and the camera speed and display quality is definitely more disappointing than I thought it would be.
Maybe you had it set up wrong.
My fingerprint scanner is insanely fast. It literally unlocks with my fingerprint 1 second or less.
Posted via the Android Central App
These are things you were aware of before buying so why get itI've had the phone now for a couple of days and, I'm sad to say, just requested a return authorization. Don't get me wrong, it's a great phone - everything positive that I've read about the camera, build quality, speed, etc. is true. I bought it because my Nexus 6P is just too damn big to carry around in my pocket all the time, the reviews were good to great and I loved my Nexus One and my M7. There have been just a few things that bug me enough to return it:
1. Purely a matter of preference, but I like the AMOLED better than the LCD.
2. The green/amber only LED is annoying. I color code contacts so that I can tell who I have texts, etc. from without turning on the screen in meetings. Not an option with the 10.
3. Bluetooth issues with my car - unlike the four other phones I've had with this car, the 10 won't sync contacts. It will show the last several calls, but only as numbers, not names. Apparently this has been a problem with several HTCs and particularly German cars. I finally solved it, mostly, by installing the Google dialer and contacts APKs from APK Mirror. Now the contacts appear, but there are random, weird duplicates. Must be something unique to the HTC dialer/people apps.
4. When I use voice typing over bluetooth, the audio in the car doesn't pause, unlike with 3 of the last four phones I've had.
5. Shockingly, I've gotten so used to the screen size of the 6P that the 5.2" screen seems unnaturally small! I'm sure I would get back used to it over time.
Most or all of these are personal preferences or things that are particular to my situation and are not meant as general criticisms of the phone. Thinking of getting an unlocked S7 Edge to get the bigger screen with less physical size than the 6P.