HTC One (M8): Bluetooth streaming skipping beats.

[Jamie Walhouse]

Re: M8 Bluetooth streaming skipping beats.

i have a 2014 Chevy Cruze LTZ and the music skips really bad through Bluetooth. I'm so pissed. Ive tried everything.

Hi I have a Holden VF Commodore which I believe has the same Mylink Radio as the Cruze which is also sold here in Aus, I've been having the same issue as you, it seams worse if you have a dot case or screen goes off (strange) I most recently tried turning off the phone audio under bluetooth and have not had any skips, Pandora seems to still function from the radio and also have had no skips since doing this.
I realize this is not really a good solution as you no longer have handsfree mobile now, but if this works for you please let me know as it could help pinpoint a solution. It has also been suggested to me to repair the phone and when it asks for access to phonebook choose no, phone will still work handsfree but you will have no phonebook, I haven't tried this yet.
It does seem to me that something is syncing with the radio (maybe phonebook who knows) and causing breaks/pauses in the streamed audio.
Please do let me know how you go.

Regards

Jamie

 

[78racing]

Try turning off your wifi, the skip usually happens when your phone is searching for a wifi network.

 

[Dejan Dragicevic]

Everything except for Bluetooth is off, including Energy saving mode, so there won't be any chance of phone trying to save energy by cutting off Bluetooth. I have tested it with all possibilities, it still keeps breaking the connection with the headset, or at best, music is breaking as soon as the phone is in motion.

Regards

 

[Deathunter-M8]

I bought my first Bluetooth headset (LG S740T) to test if my M8 bluetooth streaming works fine or not. Do you know what, it works great for me.

I have a Gunmetal Gray M8 running 4.4.3

Sent from my HTC One M8

 

[jyc77]

I am having the exact same issue when the phone is in motion. Also, with my heart rate monitor it will pair but not connect. It will show a heart rate in the app, but as soon as the phone goes into sleep mode, the connection breaks. And why in gods name will it not work when on the bike! Seems to work fine with the same headphones and case when I run with it. Of course, I could try an ANT+ heart rate monitor, but no, HTC disabled ANT+ on the device!

 

[rbess1965]

Re: M8 Bluetooth streaming skipping beats.

My RazrMaxxHD started this Bluetooth skipping thing in my 2009 Ford Taurus Sync right after the Kit-Kat update. It worked perfectly for years before that update. I’ve deleted and re-added all the profiles in my phone and car, factory reset my phone and done everything I know to do. Now Streaming in my car is impossible. I’m looking through these forums looking for signs that the issue is not my car nor anything I can correct on my phone. I believe the BLE (Bluetooth Low Energy) stack downloaded into my phone via Kit-Kat has crippled my favorite function and I’m ticked off. Wish you all luck with your devices.
This article describes my issue perfectly Google Confirms Bluetooth A2DP Audio Streaming Fix For The 'Next Release' Of Android 4.2 problem is it was written in 2013 for 4.2. It appears the simply passed the bug on to 4.4.2. Guess that’s how you get rid of bugs, give it to something else. Unbelievable.

 

[rbess1965]

Re: M8 Bluetooth streaming skipping beats.

Update, Pulling the Battery on the car did nothing. To be fair, there is a Ford Sync update that I have not gotten yet but here's the kicker. The streaming problem is NOT isolated to the car system. Any of you that think it is, then test it on another Bluetooth system and let us know how that goes.

I have a Motorola S705 Stereo Headset that worked perfectly for years also but now has the same skipping problem. What I’ve noticed now is that after about 10min of listening to it skip, I’m noticing that is actually warping the sound like slowing down a record player, then stops the music completely. I have to go into the player and push play again. It’s doing this on 3 different music players including Google’s own music player. I also recently tried another 'New' Bluetooth speaker that also skips.

All of this is such BS. I think the problem is in the software and related to the KitKat update. It seems to skip more while updating Running Apps. Like the processor struggles to stream music in order to update other apps. That's what it seems like to me.

I just don't know if I can stand it anymore. Guess these super brain Android developers are going to force me to buy an iPhone so that I can stream again. My theory is that they continuously create new crap to cram into the OS that it forces you to buy a new model to handle all the processes. Keeps you having to upgrade the phone.

My device is a couple years old with only 1gb of ram and I believe all the problem occurs when it creeps to about 700mb. Maybe the KitKat OS is just plain using more RAM than the previous OS. Anybody out there have a 2gb RAM device on KitKat that is having the same issue?

 

[MaSSy_1212]

Re: M8 Bluetooth streaming skipping beats.

Hey, don't know if anyone got sorted for this yet but..
The only solution I found online was to disable the bluetooths Phone function and only stream Media.
Apparently some phone's bluetooth is unable to cope with streaming the 2 functions at once.
Never had the issue on my Moto G, but got downgraded to a Desire Hd....only got the problem with this.

 

[markymark]

Re: M8 Bluetooth streaming skipping beats.

Update, Pulling the Battery on the car did nothing. To be fair, there is a Ford Sync update that I have not gotten yet but here's the kicker. The streaming problem is NOT isolated to the car system. Any of you that think it is, then test it on another Bluetooth system and let us know how that goes.

I have a Motorola S705 Stereo Headset that worked perfectly for years also but now has the same skipping problem. What I’ve noticed now is that after about 10min of listening to it skip, I’m noticing that is actually warping the sound like slowing down a record player, then stops the music completely. I have to go into the player and push play again. It’s doing this on 3 different music players including Google’s own music player. I also recently tried another 'New' Bluetooth speaker that also skips.

All of this is such BS. I think the problem is in the software and related to the KitKat update. It seems to skip more while updating Running Apps. Like the processor struggles to stream music in order to update other apps. That's what it seems like to me.

I just don't know if I can stand it anymore. Guess these super brain Android developers are going to force me to buy an iPhone so that I can stream again. My theory is that they continuously create new crap to cram into the OS that it forces you to buy a new model to handle all the processes. Keeps you having to upgrade the phone.

My device is a couple years old with only 1gb of ram and I believe all the problem occurs when it creeps to about 700mb. Maybe the KitKat OS is just plain using more RAM than the previous OS. Anybody out there have a 2gb RAM device on KitKat that is having the same issue?

Not sure if you still have the phone or still having the issue....I have a RMHD and having the same issue since KitKat. Wiping the cache will fix it temporarily but after a while it will start skipping again. One thing I have found is if I start the phone in safe mode then streaming works flawlessly like before. Its a pain in the neck but if I know I want to stream music for a while I just start it up in safe mode. Also when not in safe mode, sometimes turning off wifi helps also. It seems like maybe wifi and bluetooth don't play nice together since the KitKat update.

 

[Truth2Search]

I am having the exact same issue when the phone is in motion. Also, with my heart rate monitor it will pair but not connect. It will show a heart rate in the app, but as soon as the phone goes into sleep mode, the connection breaks. And why in gods name will it not work when on the bike! Seems to work fine with the same headphones and case when I run with it. Of course, I could try an ANT+ heart rate monitor, but no, HTC disabled ANT+ on the device!

My Note 4 skips and stutters when I am out power walking and trying to play mp3's or stream radio while it is in my pocket and playing via Bluetooth. I can't find anything to fix it and do not have a lot of apps yet.

H E L P ! !

 

[Truth2Search]

My new Note 4 does this skipping/stuttering stuff while it's in my pocket with screen turned off and I'm walking, trying to stream mp3's via Bluetooth to my Plantronics, even with everything else is turned off, with not many apps installed yet. It really bothers me!

 

[Legobricke]

My Sprint M8 HK edition just started to do this.

While listen to music (files on the phone, not streaming) I get audio drop out on and off while driving....

For me, this issue started about the time I downloaded the newest HTC Service pack..

Lego

 

[Legobricke]

Well.... I can confirm that it is not the HTC Service Pack as I did uninstall it and the issue continued....

I also uninstalled Google Music, but the issue continued....

Anyone else with any ideas?

 

[Legobricke]

Ok.... After a little more testing, it is clear that this drop out is due to the phone writing to internal storage.

I was listening to music and started to update a few app's from the play store. once download and installing, music was constantly dropping out unitl everything finished installing....

Just curious as to why I have thios issue with my Sprint M8 yet never had it with my Version M8...

 

[Pyromaniacal]

Hey all, I'm having a similar issue. My HTC One M8 runs Android 4.4.4, HTC Sense version 6.0. It pairs to my Chevy Cruze no problems, gives me text notifications, phone calls, all that, perfectly fine. When I try to start playing music on the car over the Bluetooth connection, the music gets all choppy. I'm using the onboard music player as opposed to Google Music or Android music. The music is also stored in the internal memory instead of on the SD card. I sat in the car today listening to music, watching my RAM usage and waiting for something to skip. I maintained 0.8Gb available through some heavy skipping, so I don't think that it's the issue. I've been testing playing music on a bluetooth speaker that I have, and so far not a single skip. I'm thinking that the problem is that it's trying to run both music and communications through the signal, but I don't have a bluetooth earpiece to test this.

Would I be able to pipe the communications software through the bluetooth connection while playing music through a USB connection?

 

[Damien Corbell]

I was just told by Chevy that the M8 isn't officially supported. It's not listed on gmtotalconnect.com as an option. The M7 is.

I hate it but I'm looking for a different phone now. Like everyone else here with GM cars, my calls work fine but I can't stream audio. Stitcher, Spotify, Play Music all just skip and stutter.

Hey all, I'm having a similar issue. My HTC One M8 runs Android 4.4.4, HTC Sense version 6.0. It pairs to my Chevy Cruze no problems, gives me text notifications, phone calls, all that, perfectly fine. When I try to start playing music on the car over the Bluetooth connection, the music gets all choppy. I'm using the onboard music player as opposed to Google Music or Android music. The music is also stored in the internal memory instead of on the SD card. I sat in the car today listening to music, watching my RAM usage and waiting for something to skip. I maintained 0.8Gb available through some heavy skipping, so I don't think that it's the issue. I've been testing playing music on a bluetooth speaker that I have, and so far not a single skip. I'm thinking that the problem is that it's trying to run both music and communications through the signal, but I don't have a bluetooth earpiece to test this.

Would I be able to pipe the communications software through the bluetooth connection while playing music through a USB connection?

 

[Legobricke]

It appears that everytime that my Sprint M8 goes out for a connection, I get this audio drop out.

I noticed today that when it appears the phone is making a connection, the issue occurs...

 

[CrookedPaper]

I am also receiving the random skipping when connected to my Energy CS-30 Soundbar. Most Definitely annoying. At first I thought it was my audio device, because I've been able to connect to my Beats MONSTER BT device with 0 issues. BT connection from my Kindle Fire HDX works flawlessly. Hopefully some sort of update comes out to fix this annoying issue!

 

[gc41]

Working on my son's phone, read all these posts and then went over to a different thread about Galaxy issues. This is obviously not an HTC issue cause there are way more posts for Galaxy. Anyhow tried a bunch of stuff.

To me it is pretty clear that some sort of power interruption / updating function is causing the issue. But we turned off wifi, tried not moving, do not dim screen etc. Only thing that worked was the suggestion to run a stop watch app that counts down from whatever amount of time you choose. (Juniper Stopwatch & Timer was the suggestion in the other thread). Seems to keep CPU powered up without using a lot of juice.

I would say it reduced skipping by 80-90%. Sort of once every 2 songs. Even my grumpy teenager admits it helped a lot.

That is moving in the car on Bluetooth connection to the stereo.

Will try it later on Bluetooth speakers at home.

 

[Felix Mckay]

Here is solution. Btooth headset have 2 modes of playback: one is HQ audio, and the other is lower fidelity mode for phone calls. I noticed if Phone audio mode is disabled on my Arctic P311 headset, sound no longer skips anymore.
I sincerely hope that my workarround resolved your audio issues.
-Greetings from Croatia!