I Hate You Best Buy

[Mikest]

What really sucks is that here in the Bay area, BB ran an ad with all of their usual crap and on the phones section they show the GS3 for $199 and it doesn't say preorder. So I went in to check it out and the sales rep says 'We don't have them yet'.. So why advertise it then? BB really sucks and should be sued for this since it's FALSE advertising. The store I went into doesn't even have a dummy unit for ANY of the carriers.. Zip.. Zero.. Nada!

The good news is I went to the Sprint store and low and behold, they had both the blue and white GS3's, so I finally got to play with one.. Man, what a smooth, fast device this is. But of course they have their demos set on WiFi since there is NO 4G LTE here yet, and from what I know, Sprint's 3G is the slowest of any. So I guess I'll wait until ATT finally gets the GS3 and am definitely getting one! End of story.

If you read the fine print on the ad it does say subject to availability.

 

[Bonzo62]

Yes , BB is way out of touch on this one. But its not there fault. They're at the mercy of Samsung and AT&T. They are only trickling in here and there for them. Preordered mine on 6/15 and it came in on the 28th , one of the few lucky ones. Being that the Sprint version is hitting huge all at once just shows you it's on the carrier , not BB. AT&T is hogging them for themselves , BB makes no money on the sale of the phone , AT&T pays THEM a commission for the sale and activation. AT&T stands to get more money selling them themselves. I waited patiently because BB gave me a $50 gift card for pre-ordering and another $50 gift card on their phone freedom promo. Walked out paying , with tax ,$116 . Well worth the wait. They didn't advertise that $50 gift card for pre-ordering , a very nice surprise.

 

[JHBThree]

No sg3's in stock at best buys here in st.louis either. Even the sales guy said July 1 they will sell them. Hard to sell when there's nothing to buy. "They are on order" is the response.

I was asking about the Sprint version, which was supposed to be released today. Guessing they didn't have any carriers sg3's to sell. They don't have a clue. It's better to ask the UPS driver that delivers all their inventory.

Speaking from experience: stuff happens, especially when you're talking about a high profile launch. It isn't best buys fault. If you blame anyone, it should be the carrier and Samsung.

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[hehubado]

How much did BB offer you for the iPhone....i have a 4s I'm considering selling back to them.

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[Csiaprincess]

where I preordered they got blue in but still waiting on white....

 

[ZW1990]

Went on BB's website to see if any stores had some in stock. Out of the ten that popped up only two stores had them and the site said in store only. So I called to see how many they had and one store says oh we sold out of the blue one but we have white. So I ask how many and they put me on hold only to come back and say that they have quite a few but they couldnt sell them yet. I was like then how are you sold out of blue if you can't sell them. They just gave me some bs answer. Anyways I gave up on trying to get an SIII so I got a HOX for $158 at Walmart and I really like it but if some stores start selling the SIII before my 30 day exchange period is up I might get one.

 

[markhallyo]

You guys have some horror stories from Best Buy. While the ones in my local store are also helter skelter with their speculation about release dates at least they know about the phones. Shame BBYM is getting a bad rap when it's actually a pretty decent mobile phone retailer and it's all across the nation

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[Sankentris]

I know it isn't their fault it just sucks cause you'd think they'd want to sound at least informed when they tell everyone no. Oh well such is life I'll keep waiting cause I've got the same gift cards coming as the guy who paid 116 for the phone . I have an iPhone 4 32gb and they're offering $250 for it. I'd make more on eBay just easier through them.

 

[JHBThree]

I know it isn't their fault it just sucks cause you'd think they'd want to sound at least informed when they tell everyone no. Oh well such is life I'll keep waiting cause I've got the same gift cards coming as the guy who paid 116 for the phone . I have an iPhone 4 32gb and they're offering $250 for it. I'd make more on eBay just easier through them.

What you need to understand is that things change frequently enough that its almost impossible for regular employees to stay informed.

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[dwaynewilliams#WN]

I have vowed not to shop at Best Buy again. Back when the original Palm Pre was released, I had to go back and forth to the store to get multiple Pres because each one had some major defect. The manager there finally told me that I couldn't buy another phone from that store because I was returning too many phones. What was I supposed to do? Keep the phones that have huge blank spots on the screen, GPS not working, keyboards not lighting up? I wasn't disrespectful at all considering I had to pay for the gas to go back to the store just about everyday for a week. It was my time I was wasting. But nonetheless, I was told I couldn't buy another phone from there, so I severed the relationship with Best Buy altogether. Haven't had any problems buying devices ever since.


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