LionelHutz590
Member
- May 11, 2014
- 16
- 0
- 0
Re: [Instruction] How to get a new phone and keep Unlimited Data on Verizon
So I got the dreaded "there's a problem with your order" email from Best Buy. Tried to cancel online, but no option to do that. Called the regular customer service number to cancel and they wanted to transfer me to their mobile "back office." I told them that's fine as long as Verizon isn't involved. Sure enough, the person in the back office starts grilling me for my Verizon info so they can make sure my upgrade is restored in the Verizon system. I politely said "I believe I'll just wait for the order to cancel itself automatically. Thank you." The hoops we have to jump through...lol
Checked My Verizon today and it still shows my UDP intact and "upgrade available." Best Buy must be under pressure from Verizon to get us off of the UDP.
So I got the dreaded "there's a problem with your order" email from Best Buy. Tried to cancel online, but no option to do that. Called the regular customer service number to cancel and they wanted to transfer me to their mobile "back office." I told them that's fine as long as Verizon isn't involved. Sure enough, the person in the back office starts grilling me for my Verizon info so they can make sure my upgrade is restored in the Verizon system. I politely said "I believe I'll just wait for the order to cancel itself automatically. Thank you." The hoops we have to jump through...lol
Checked My Verizon today and it still shows my UDP intact and "upgrade available." Best Buy must be under pressure from Verizon to get us off of the UDP.