Re: [Instruction]How to Keep Unlimited Data on Verizon
Mine was changed completely without my permission! I called Verizon, Best Buy...was disconnected from each several times...from dropped calls on their end or my end when trying to communicate with each other, after they each stated that it was the other's fault.
Finally I printed out all of my documents and went to the local Verizon store...they can't help...they point the finger at Best Buy. Management suggested I request the legal department...finally got a CS rep that cared. She had me fax the documents and should be calling me back later. Wilmington, NC Verizon Call Center - - - they kick booty!
Sent from my SCH-I535 using Android Central Forums
Mine was changed completely without my permission! I called Verizon, Best Buy...was disconnected from each several times...from dropped calls on their end or my end when trying to communicate with each other, after they each stated that it was the other's fault.
Finally I printed out all of my documents and went to the local Verizon store...they can't help...they point the finger at Best Buy. Management suggested I request the legal department...finally got a CS rep that cared. She had me fax the documents and should be calling me back later. Wilmington, NC Verizon Call Center - - - they kick booty!
Sent from my SCH-I535 using Android Central Forums