tx_tuff
Well-known member
- Aug 31, 2011
- 2,029
- 28
- 0
Re: Can't seem to purchase a phone at BestBuy.com
This may have nothing to do with it but do you have any kind of employee discount? I just got a text today from Verizon saying it's time to verify my employee discount. Have never gotten anything like that before. Maybe you need to do that also?
Well, I cleared my cache and tried from a different browser and I get the same error code. I started a chat session with a Rep and this is what she told me:
Me: I have been trying to purchase a phone since Saturday but I keep receiving the following message:
Your wireless carrier has requested additional verification. Please call us at 1-877-702-2211. We'll be happy to help you complete your order. Please have this error code handy when you call: 53
Rep:Ok well I do apologize for the inconvenience you have been experiencing. You will need to call in to one of our live representatives so that they can assist you. They will need to reach out to the carrier on yo behalf and over ride the error in the system
Me: I have called twice yesterday, and I was given 2 different answers.
What did they tell you?
Me: One was to clear he cache on my computer, the other was to wait 10 minutes.
because the system was unavailable
I have tried every half an hour...
That error code has something to do with the carrier so they need to actually reach out directly to them
This is so frustrating...My brother has been able to go to the final pay screen and I get stuck on the same error.![]()
This may have nothing to do with it but do you have any kind of employee discount? I just got a text today from Verizon saying it's time to verify my employee discount. Have never gotten anything like that before. Maybe you need to do that also?