[Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

[chris98891]

Re: [Instruction] How to Keep Unlimited Data on Verizon

OK guys after reading through this thread, I want to confirm my situation and gameplan before I take the risk. Here is our account:
Line 1: UDP, upgrade eligible
Line 2: Dumbphone, upgrade eligible
Line 3: Dumnphone, not yet eligible
Line 4: UDP, not yet eligible

I want to get an M8 for Line 4. It looks like there are a couple options but I'd love to get the best bang for my buck without adding any costs to the monthly bill. What is the best way to do this?

Thanks,
Chris

 

[dss2000]

Re: [Instruction] How to Keep Unlimited Data on Verizon

So worst case I will have to call verizon then?

I actually canceled my order since I can't get the VERIZON40 promo code to work on BOGO like others have been able to. (no place to enter it on their preorder site) and the deal is not going through correctly on the retail site (forces you into verizon edge).

Yes, wait until after preorder period.

Posted via Android Central App

 

[Justintoxicated]

Re: [Instruction] How to Keep Unlimited Data on Verizon

But won't the buy one get one free be over then? I thought pre-order for the S5 was over... I just want the same deal everyone else got, 2 phones for $140 + taxes and fees ($205 in taxes and fees for me ouch!). I'm still not sure how I would transfer the M8 to my UDP line since it uses a different (smaller) sim card....

 

[dss2000]

Re: [Instruction] How to Keep Unlimited Data on Verizon

But won't the buy one get one free be over then? I thought pre-order for the S5 was over... I just want the same deal everyone else got, 2 phones for $140 + taxes and fees ($205 in taxes and fees for me ouch!). I'm still not sure how I would transfer the M8 to my UDP line since it uses a different (smaller) sim card....

I check the site and the S5 is no longer pre-order so I would think you could order it now. I just remember when there was some deal going on back when I pre-ordered my Note 3 since it was preorder I couldn't use the promo code. Since S5 is no longer pre-order I would think you could now enter the code.

 

[FD3S]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Still an error code 53 at checkout. At a loss on it. I have been assured by both BB and VZW reps that this code reflects an issue with payments or billing, yet they can't tell me how to fix it. Extremely frustrated with this. The only thing I can see that may be different than others on here is that I have an existing contract but I am upgrade eligible. Not sure if that is a factor or not. I had the line suspended while I was in Afghanistan, so the upgrade is there, but contract was extended until December of this year. Think that is the problem by chance?

 

[ssgtbk1]

Re: [Instruction] How to Keep Unlimited Data on Verizon

hey im sure this has been addressed before but iv been burned by Verizon so want to get it right. Here's my situation
I had 1 unlimited line with upgrade
broke my maxx hd screen too expensive to fix so went to vz store and they said full price or open new line and get discounted price so I do. Now I have
1 unlimited with upgrade
1 basic
1 basic
want to get new phone and use BOGO if possible and sell one phone. However want everything to stay same as listed above no new charges. Any help will be appreciated thanks

 

[rdjr74]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

If i transfer through Best Buy's upgrade eligibility transfer from one UDP line to another UDP line, is there a chance I'll lose my UDP on one of the lines? I wouldn't think it would be an issue... Has anybody successfully done this?

Upgrade one line, when you receive the phone use it on the other line with your current sim card that is in your phone right now. It's that simple. It really is. I had no issues at all. Make sure your final statement on BB website says keep existing plan; keep existing data plan, confirm purchase, print it and keep it.

 

[ClintRo]

Re: [Instruction] How to Keep Unlimited Data on Verizon

No BOGO unless you have 2 upgrades available.

Transfer upgrade and then file procedures in this thread.

Sent from my Note 3

 

[Lodingi]

Re: [Instruction] How to Keep Unlimited Data on Verizon

So worst case I will have to call verizon then?

I actually canceled my order since I can't get the VERIZON40 promo code to work on BOGO like others have been able to. (no place to enter it on their preorder site) and the deal is not going through correctly on the retail site (forces you into verizon edge).

This is my problem as well. I called VZW this morning to ask if I could transfer my upgrade and maintain my unlimited data. He claims there is no way to upgrade without being forced into a Share Everything Plan. He also said to go to a corporate store and upgrade, because the store manager can over ride the computer. I don't think I trust this option.

 

[ssgtbk1]

Re: [Instruction] How to Keep Unlimited Data on Verizon

Hey im sure this has been answered before but iv been burned by vz before so here is my situation
1 unlimited with upgrade
1 basic
1 basic
I want to get new phone with BOGO and sell one phone but keep above same with no new charges. Any help will be appreciated thanks.

 

[ssgtbk1]

Re: [Instruction] How to Keep Unlimited Data on Verizon

hey im sure this has been answered before but iv been burned by vz so im wary
1 unlimited with upgrade
1 basic
1 basic
want to get new phone with BOGO and sell one phone to recoop. and keep above same no new charges. any help will be appreciated thanks

 

[Crippldogg]

Re: [Instruction] How to Keep Unlimited Data on Verizon

I haven't done it it a while and I'm maxed out at 5 lines. I've seen posts say people have been able to, others say they couldn't. Maybe it depends on the existing plan. You could try to go through the process part way online and see if it will allow it without actually finalizing it to see if it will allow you with your plan. Some posts I've read said the rep in the Verizon store said they couldn't. I'm suspicious that the reps in the store get a commission for every unlimited data plan they change and may be making things up to get you to lose your unlimited.

I chatted with a rep this morning and you can do it through the iconic portal.

 

[waltershat]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I have a super old phone that has served me well but now it is time for an update and I would like to get either the Samsung s4 or s5.

I've gone to the BB website and this method will probably work for me, however, I have one problem. As mentioned my phone is a dinosaur - Droid X and it doesn't use a sim so there is no old sim card to insert into the new phone. What do I do to make this deal work for me and keep my UDP?

Thanks in advance.

 

[tjrssibelle]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

I have a super old phone that has served me well but now it is time for an update and I would like to get either the Samsung s4 or s5.

I've gone to the BB website and this method will probably work for me, however, I have one problem. As mentioned my phone is a dinosaur - Droid X and it doesn't use a sim so there is no old sim card to insert into the new phone. What do I do to make this deal work for me and keep my UDP?

Thanks in advance.

Find someone with an unused 4g phone (or buy a cheap one from swappa), go to Verizon store, ask them for a SIM card, have them activate the phone for you, then use the best buy method to upgrade your line...the s4 and s5 use a micro SIM so for convenience sake, make sure you get an old phone that uses a micro SIM

Sent from my VERIZON LG G2

 

[Lodingi]

Re: [Instruction] How to Keep Unlimited Data on Verizon

I did a live chat session with a rep this morning. Here is the transcript. Any insight would be appreciated.

Thank you for contacting Verizon Wireless, a chat specialist will be with you soon.

Thank you for contacting Verizon Wireless today!

I hope you?re having a great day! Your Chat Session ID is RT##### and my name is Miranda. How may I assist you?

Miranda: Hello! Thank you for using Verizon Wireless Chat Service! We are having a beautiful day in Colorado! My name is Miranda, how may I assist you today?

Joe: Good morning. I am wondering if you can help with some upgrade questions?

Miranda: I would love to help you with some questions today! In order to access your account may I have your full name and 10 digit phone number.

Joe: Joseph Doe

Joe: ###-###-####

Miranda: thank you

Joe: YW

Joe: I wanted to transfer an upgrade from the #### line to the #### line. Upgrade that line, then add an additional line for my daughter and get a bogo device.

Miranda: May I please have the account billing password for verification purposes? It is different than your online password, this password will be 3 to 5 characters long. This is the same one you use when you call in to pay a bill or go into a store.

Joe: #####

Miranda: awesome.

Miranda: okay what bogo device are you looking at

Joe: HTC One M8

Miranda: okay so with the bogo deal you have to either have 2 upgrades or 1 upgrade and add a line so it looks like you are set for that

Joe: Ok. My concern is I do not want to jeopardize my unlimited data by giving my upgrade to my daughter. Will my data plan be preserved?

Miranda: once you upgrade to a new phone you will be moved to the MORE everything plan

Joe: That's a problem. Doesn't make sense to me. Can you explain why?

Joe: The 2 devices getting the phones will both be tiered lines. If they go over their limit, I will pay for it.

Miranda: it is because we no longer offer unlimited data. but i do know that customers that are on the unlimited data plan are being offered 6GB for the price of 2

Joe: I use approx. 15 gig monthly on my line.

Miranda: to avoid giving up your unlimited data you can also get a phone from a friend or family member

Joe: If I don't do BOGO & just transfer my upgrade to my daughter, will that preserve my unlimited data?

Miranda: if you just add your daughters line you will be able to save your unlimited data

Joe: So any upgrade transfer kills the unlimited?

Miranda: that is correct.

Joe: Blah. That's disappointing. Last question. Since the contract on my line is up, I can remove my line from this account and go to another carrier?

Miranda: let me double check that for you

Joe: Thank you.

Miranda: your line is line #### right?'

Joe: Yes

Miranda: okay you are correct. the contract for your line is up.

Joe: Ok. Well thank you for your time. Have a great Colorado day.

Miranda: Thanks so much for visiting us here in Verizon Wireless Chat , please take a moment to close the window ? you may receive a short survey and we welcome your feedback. I want to improve my customer service experience and I am counting on you to fill out the survey for the sake of our improvement!! WE love our customers!!! Have an AWESOME day!!

 

[philosopherisdog]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

A Verizon Galaxy Nexus would be a safe bet. Uses the same SIM as the S5.

I just upgraded from the Verizon GNEX to the S5 and it worked fine.

Find someone with an unused 4g phone (or buy a cheap one from swappa), go to Verizon store, ask them for a SIM card, have them activate the phone for you, then use the best buy method to upgrade your line...the s4 and s5 use a micro SIM so for convenience sake, make sure you get an old phone that uses a micro SIM

Sent from my VERIZON LG G2

 

[closdroid]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Guys I'm happy to report that I've recieved my Galaxy s5 yesterday and swapped my sim card and everything is working fine . My Verizon reflects galaxy s5 as my phone and it states that my contract has extended to 2016 with unlimited data . So far so good!!!

 

[waltershat]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Thanks for the quick response.

Would I not be able to go into Verizon and ask for a SIM card to fit the phone?

Find someone with an unused 4g phone (or buy a cheap one from swappa), go to Verizon store, ask them for a SIM card, have them activate the phone for you, then use the best buy method to upgrade your line...the s4 and s5 use a micro SIM so for convenience sake, make sure you get an old phone that uses a micro SIM

Sent from my VERIZON LG G2

 

[TurboLegacy]

Re: Verizon: How to keep Unlimited Data and get phone on subsidized price

Still an error code 53 at checkout. At a loss on it. I have been assured by both BB and VZW reps that this code reflects an issue with payments or billing, yet they can't tell me how to fix it. Extremely frustrated with this. The only thing I can see that may be different than others on here is that I have an existing contract but I am upgrade eligible. Not sure if that is a factor or not. I had the line suspended while I was in Afghanistan, so the upgrade is there, but contract was extended until December of this year. Think that is the problem by chance?

I was receiving it too even though I was not late on any bills. I had a future bill payment that I had to make in late April. I just made a one-time payment to get my account back to $0 and the error code went away. So ensure that you have a $0 balance on your account and you should be good to go.

 

[Phoenix111]

Re: [Instruction] How to Keep Unlimited Data on Verizon

I did a live chat session with a rep this morning. Here is the transcript. Any insight would be appreciated.

Thank you for contacting Verizon Wireless, a chat specialist will be with you soon.

Thank you for contacting Verizon Wireless today!

I hope you’re having a great day! Your Chat Session ID is RT##### and my name is Miranda. How may I assist you?

Miranda: Hello! Thank you for using Verizon Wireless Chat Service! We are having a beautiful day in Colorado! My name is Miranda, how may I assist you today?

Joe: Good morning. I am wondering if you can help with some upgrade questions?

Miranda: I would love to help you with some questions today! In order to access your account may I have your full name and 10 digit phone number.

Joe: Joseph Doe

Joe: ###-###-####

Miranda: thank you

Joe: YW

Joe: I wanted to transfer an upgrade from the #### line to the #### line. Upgrade that line, then add an additional line for my daughter and get a bogo device.

Miranda: May I please have the account billing password for verification purposes? It is different than your online password, this password will be 3 to 5 characters long. This is the same one you use when you call in to pay a bill or go into a store.

Joe: #####

Miranda: awesome.

Miranda: okay what bogo device are you looking at

Joe: HTC One M8

Miranda: okay so with the bogo deal you have to either have 2 upgrades or 1 upgrade and add a line so it looks like you are set for that

Joe: Ok. My concern is I do not want to jeopardize my unlimited data by giving my upgrade to my daughter. Will my data plan be preserved?

Miranda: once you upgrade to a new phone you will be moved to the MORE everything plan

Joe: That's a problem. Doesn't make sense to me. Can you explain why?

Joe: The 2 devices getting the phones will both be tiered lines. If they go over their limit, I will pay for it.

Miranda: it is because we no longer offer unlimited data. but i do know that customers that are on the unlimited data plan are being offered 6GB for the price of 2

Joe: I use approx. 15 gig monthly on my line.

Miranda: to avoid giving up your unlimited data you can also get a phone from a friend or family member

Joe: If I don't do BOGO & just transfer my upgrade to my daughter, will that preserve my unlimited data?

Miranda: if you just add your daughters line you will be able to save your unlimited data

Joe: So any upgrade transfer kills the unlimited?

Miranda: that is correct.

Joe: Blah. That's disappointing. Last question. Since the contract on my line is up, I can remove my line from this account and go to another carrier?

Miranda: let me double check that for you

Joe: Thank you.

Miranda: your line is line #### right?'

Joe: Yes

Miranda: okay you are correct. the contract for your line is up.

Joe: Ok. Well thank you for your time. Have a great Colorado day.

Miranda: Thanks so much for visiting us here in Verizon Wireless Chat , please take a moment to close the window – you may receive a short survey and we welcome your feedback. I want to improve my customer service experience and I am counting on you to fill out the survey for the sake of our improvement!! WE love our customers!!! Have an AWESOME day!!

I don't know from experience, but I'm pretty sure that this is false. Likely some combination of typically poorly trained and ignorant reps along with ingrained scare tactics.