If anyone doesn't already know, the VM iPhone is already out. No, I will not be getting one because of the horrible coverage in my area. There is absolutely NO 3G in my area at all unless I go about 9 miles over to the next town. Then the so called "3G" is often like that of what we used to get using archaic 56k from the stone age of the internet. Voice coverage is just as bad where I live and I consider myself lucky to even hear the phone ring consistently. A lot of times it does not because I get at best two bars of service even outside of my house. There are times where I have had to go about three or four blocks just to make a call or get my voicemail messages.
Data is another story. 1x is the best I can get all over my area, and half the time it doesn't even work for that. And let's not forget about VM nickle and diming us to death for just about everything under the sun. $10 for a number change here, increased prices for those of us who buy our monthly refill on Pinzoo, forcing us into the higher rates if we change our phones, etc.
Their service is crap, at best, and their so called "customer service" is outsourced, probably in India or somewhere. You're just wasting your minutes talking to them since you cannot understand them in the first place, and at the same time they don't understand you or what issue you have which often results in frustration that makes you want to throw your phone against a brick wall.
As soon as I am able, I am leaving Virgin Mobile for a better company. I am currently unemployed, like I am sure there are many who are in the same boat right now. $25 a month is really just money down the crapper using Virgin, and I, for one, won't be falling victim to what they are trying to do by wooing everybody with fancy jack of all trades phones when they know they need to focus on what obvious. Their network.