"I've ordered my Nexus 6P" (Order & Shipping Discussion)

[imstillalive]

Yea! Mine went to processing this morning. 128GB Graphite ordered on 10/9. Mine was posted as a 11/18-11/20 ship date so I'm surprised it went to processing this early.

 

[BlueBirdCA]

It is an option you select while ordering the phone.

 

[Vortex00]

It is an option you select while ordering the phone.

Yeah I know and regular shipping isn't an issue for me but i was just curious if Google would at least
give me some kind of benefit for the long wait... Wishful thinking on my part

 

[ankah]

Mine has not shipped yet (128 Alum Fi) but glad others are as it gives me hope that mine will also soon

Posted via the Android Central App

 

[aydin96]

Did yours ship already? Ordered the same on the same day. Mine just went to processing last night and didn't ship yet.

 

[skarenboo]

Update for me:

Ordered 2 128gb Graphite with nexus protect Nov 3rd about 1130AM
Went from pending to processing later that day and card charged.

Shipped last night Nov 4th at 11:46PM from Cali. Says it'll be here next Wednesday.


Hopefully the earlier guys got their 128gb graphites last night.

Nope, ordered on 10/1 and still processing status not shipped yet.

Google is really killing us loyal pre-ordered customers.

 

[mendedtimbo]

This is day 9 of processing. I give up. I think I should of went with the moto pure edition.

 

[c_dog X]

Ordered a 128 GB Al about 5 minutes before the end of the dog and pony show on 9/29. Was supposed to ship in 10/27 to be here by the today at the latest. So far no delay email, or status change from when it went pending on 10/2. Ordered a pair of Graphite and Frost 128GBs last Friday, when the 'in-stock ordering' went back alive. All are now still pending. So, the race is on. May the best color win!

All 3 went to processing at 5 PM CST yesterday, and the 9/29 128 Al went back to a CC pending.. They're in the the back stretch and coming around the far corner!

 

[c_dog X]

Have a MXPE 64GB. You want the 6P.

 

[TheDonJ77]

Update:
11/4 Order placed 64GB Aluminum
11/4 Order Shipped
11/5 @0910 out for delivery
Right now, peering out the window like a nosy neighbor waiting for the Fed ex truck, C'mon Jason, where you at???

 

[IceZ]

My 128Gb graphite just switched to Shipped within the last few minutes. No shipped email or tracking number yet.

 

[Aichavez]

Update for anyone out there who had credit card issues.
Ordered: 9/29 1418hours
64 GB Graphite
Have been on Pending status since 10/26
Original credit card was killed by bank due to fraud activity. Google CS said they can't switch out payment methods, would have a cancel the order. I did't cancel, just updated Google payments with my new card info.
Received an email tonight from Google, 2040 hours EST, advising the purchase was on hold because the original card was declined, asked me to update my payment info. Went to Google payments, transferred the purchase to the new card. Card was charged immediately.
Status has changed to processing.

Hope this puts some of you at ease. Another example that Google CS doesn't know what the hell they're talking about.

I was afraid of that. Chase knows about my impulse purchases already but I'm hoping that they don't flag this transaction. Both cards are through them and they are both added to google play but I was so excited about ordering the phone that I used the card I only use for travel purchases. I was on the phone with my GF at the time and she thinks I'm retarted by my excitement when I first saw that it was finally available for order.
I honestly think that the orders are being shipped on a FIFO basis its just that depending on where you live, the warehouses might have different delays.
I am in Houston TX btw.
But based on this I am actually glad I waited until the reviews were in before ordering the phone since it looks like I'll be getting it around the same time my pre-order would've gotten here.

 

[skarenboo]

So I had a lot of hope when my 128 graphite status changed from pending to processing last night (and has a pending charge on my card) but just chatted google cs, i'm not so sure it will ship based on their original ship date 11/5

And same BS answer on the fact that their system is flawed...


blah blah blah...
me 8:18 AM
I'm doing Ok but you could make it better if you can tell me my N6p has shipped and wil larrive tomorrow
haha
Tony H 8:18 AM
Heh, well I'm glad that it's going alright. Let me take a look at your order, just a moment!
me 8:18 AM
thank you
Tony H 8:20 AM
Alright, well it does look like that the order is in the process of being sent to the shipper, to get ready to ship.
So from what I see, you should be getting tracking information, and an email with a receipt of the charge soon.
me 8:21 AM
so today
so the unit is NOT in the warehouse yet?
Tony H 8:22 AM
Well, it was in the warehouse when you ordered it. As I mentioned, it's just in the process of being sent from the warehouse to the shipper, but I don't have the exact location in progress.
It could be today, since the day is young, but it may not ship out until tomorrow.
Today is the estimated ship date, though.
me 8:22 AM
so it it doesn't ship until tomorrow that means there is a delay and Google will refund me $25?
Tony H 8:24 AM
It looks like we still have time before your estimated delivery date. Rest assured that you will receive an email notification if it looks like we won’t be able to deliver on time.
me 8:24 AM
I know there are customers that ordered their 128G graphite (same config as mine) after 11/1 and got theirs shipped yesterday. A bunch of us loyal google nexus users feel cheated by the system.
Tony H 8:25 AM
I can't really comment on anyone elses order, as I don't have their information.
But just because the order may not ship by the estimated date, doesn't mean you won't receive it by the expected delivery time, from when you ordered it.
So no worries, there's nothing wrong with your order, or that you need to do with.

 

[Steve Daniel1]

I had an event where my wife sent for new credit cards while Pending because she had misplaced hers. This made my card in Pending null. I spoke to Google CS and they said they only way is to cancel order....not able to update payment method. I was not a happy camper. So I obliged and cancel my order (4 weeks into the process). I immediately went in to order again (with CS on the line) and now the phone I wanted is "Out of Stock". Then I became livid. So I've been checking multiple times daily for 10 days now, and still out of stock. Very frustrating that they couldn't help me. They did give me a $50 credit on my Project Fi account, so I was grateful for that, but still...

 

[anmol13]

I signed up just to say bravo to your comment!

Whilst I am here, might as well add my experience:
ordered the graphite 6p 32gb on Sep 29th - due for delivery 2nd - 4th Nov and it arrived 28th October whilst I was on holiday - UK order...
I have changed my mind and since ordered the aluminium 32gb yesterday - 4th Nov and it's due to be shipped by the 12th..

I didn't open the graphite version and now my nexus 5 is slowly dying... feeling like a kid on Christmas eve

 

[IceZ]

Just got the shipped email. Fedex tracking doesn't have any info yet.

 

[djohnb2012]

How many with different shipping addresses from billing addresses had issues with an order being cancelled? I saw one thread where a couple people had issues. I was wondering if there were numerous cases or it was just a fluke. Worried my 64GB Graphite order will get canceled.

 

[anon(469638)]

Just got my 32GB Graphite Nexus 6P!

Ordered from Huawei on 10/20.

Order Complete on 11/2.

Shipping/Tracking on 11/3.

Picked Up from UPS Depot 11/5.

So geeked! So excited! So outta this forum!

Best wishes to all!!!

 

[Rileycat]

Update on 64GB Aluminum
Ordered 9/30
Expected delivery 10-12 Nov

"Christie B 8:50 AM
The orders that were affected were the IMEIs that were associated with the shipment that was placed earlier in the month. I am not sure what happened specifically, but it is still possible you will receive the tracking number sometime late today.
I just want to give you a heads up. I appreciate your patience in this. I know it is frustrating, I ordered the Nexus 6p Frost 64gb on Sept. I am also waiting.
I know you are excited about your device! Would you mind letting me know if you received the follow up email though. I want to make sure that you have contact with me. I will be checking your order over the next few days."

 

[dcdttu]

Oh Google, you created this mess, and now you're going to pretend it doesn't exist?

https://twitter.com/GoogleStore/status/662093737158270980