i can tell ya why. Not to be mean (however true : ) BUT its because (most) phone store clerks are i-d-i-o-t-s and if it were left up to them HTC wouldn't sell ONE unit...lol
If HTC wants to get back to the top, they should do tons more advertising, cut out the middleman, & sell directly to the customer.
Most store clerks drive sales AWAY with their inexperience and unfamiliarity with the products they sell. The sales they DO make are prolly from customers that had their mind set to get the phone before they ever got in front of the salesperson....They sit their bored all day, pick up the phone and learn it for goodness sake! (Rant over : )
BTC