Moto X 2014 Orders delayed?

[JRuppenthal]

Re: Moto X Orders delayed?

Got fedex notice that my Moto X is being delivered on Friday 10/3. So ordered on Monday 9/29 and should get 4 days later. This was the pure edition with Bamboo/Black Front and Grey time.

This is what I find to be intolerable. I ordered the 18th - different config than my mind you, but still - and my delivery date of 10/13 hasn't changed. No update, no communication, no nothing. Urrggghhh.


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[darknyght00]

Re: Moto X Orders delayed?

Crossposting from the Estimated Delivery thread but for those that are getting delivery notifications from Fedex, is the status on Motorola's site staying 'Not Shipped' after you get your tracking number? I shipped my X to the office so I can't use Delivery Manager.

 

[slay65]

Re: Moto X Orders delayed?

Crossposting from the Estimated Delivery thread but for those that are getting delivery notifications from Fedex, is the status on Motorola's site staying 'Not Shipped' after you get your tracking number? I shipped my X to the office so I can't use Delivery Manager.

Mine still says "not shipped" on Motorola site but is en-route based on fedex.

 

[darknyght00]

Re: Moto X Orders delayed?

Mine still says "not shipped" on Motorola site but is en-route based on fedex.

This makes me ecstatic! That means there's a chance (albeit a small one) I can get it this week yet!

 

[jephanie]

Re: Moto X Orders delayed?

Moto's site finally says mine has shipped. I received it this morning. LOL

 

[jephanie]

Re: Moto X Orders delayed?

This makes me ecstatic! That means there's a chance (albeit a small one) I can get it this week yet!

Dude. I'll repeat it for the hundredth time: Create a profile on FedEx's site. They will tell you when they have the package long before Moto will tell you they shipped it.

 

[darknyght00]

Re: Moto X Orders delayed?

Dude. I'll repeat it for the hundredth time: Create a profile on FedEx's site. They will tell you when they have the package long before Moto will tell you they shipped it.

Believe me, I tried- since I sent it to my office (commercial space), they won't tell me jack.

 

[dunamis]

Re: Moto X Orders delayed?

Believe me, I tried- since I sent it to my office (commercial space), they won't tell me jack.

FedEx delivery manager only works for residential address...

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[darknyght00]

Re: Moto X Orders delayed?

FedEx delivery manager only works for residential address...

Posted via Android Central App

Yup. As such, all I can do is hurry up and wait.

 

[nkd]

Re: Moto X Orders delayed?

So I have been waiting for my original Ebony back/silver accents/ and black front and no update on it yet, not even its being built. I got tired and I really started liking the natural leather look so I placed an order for that one thinking I will chose one and return the other. I am digging the natural leather look more even though I know it would take wear and tear. So the new order is already being built the same day. So seems like alot some people are simply not getting updates on their orders. My moto 360 shipped from the original order separately and I never got an notification for that either.

 

[TaiwanTeddy]

Re: Moto X Orders delayed?

Ordered mine on 9/28, just got an email today that it's being assembled. Ordered white front, ebony back, gray trim. I hope it's not going to take much longer before it's shipped, because right now it's expecting delivery on 10/22.

 

[TaiwanTeddy]

Re: Moto X Orders delayed?

As much as I want my phone soon, I can actually wait till my estimated date of 10/22. I'm hoping someone come out with a decent tempered glass screen protector soon so that I can slap it on as soon as I get my phone.

 

[gingerghost]

Re: Moto X Orders delayed?

Ordered mine last night... getting estimated delivery date of 13th October. Coming to UK, turquoise back with white front.

 

[Stang68]

Re: Moto X Orders delayed?

Dude. I'll repeat it for the hundredth time: Create a profile on FedEx's site. They will tell you when they have the package long before Moto will tell you they shipped it.

How does one set this up? I have made a FedEx login but my only number I have from Motorola is the Order number. Surely that won't mean anything to FedEx right?

 

[Haunted_Toaster]

Re: Moto X Orders delayed?

I ordered mine on 9/27 (estimated delivery of 10/22), FedEx dropped it off at my office yesterday (my secretary didn't tell me until today though). Never got a notification from Motorola or FedEx about it being shipped. But very happy to have it for sure.

32 GB, Black Front, Ebony Back, Orange Accents

 

[mhunter6378]

Re: Moto X Orders delayed?

How does one set this up? I have made a FedEx login but my only number I have from Motorola is the Order number. Surely that won't mean anything to FedEx right?

Login in to FedEx and set up Delivery Manager. There will be options to provide an email address where you will receive delivery notifications based on your profile delivery address.

 

[Stang68]

Re: Moto X Orders delayed?

Login in to FedEx and set up Delivery Manager. There will be options to provide an email address where you will receive delivery notifications based on your profile delivery address.

Thanks. So this monitors and tells you when something is shipped your way?

 

[mhunter6378]

Re: Moto X Orders delayed?

Thanks. So this monitors and tells you when something is shipped your way?

yes

 

[Green_Laser]

Re: Moto X Orders delayed?

I just created a profile on the regular Fedex.com site. And whenever a package is shipped to be via FedEx, they notify me of the shipment's pickup (and I can easily see the other applicable details, including shipper, expected delivery date, etc.) from there. Nothing extravagant on my part. But FedEx tells me what they have regardless of what the shipper does/doesn't communicate to me.

I created a profile on FedEx, though to go further and add Insight they are asking for my fedex account # to proceed (in the form).
Fedex reps telling me for Insight I need an account number, and to get an account number, I need to tie in a credit card.
Added a credit card and got an account number. And can now access Insight.

Ordered 2 X phones on 9/27 - got email today from moto that their assembling it/them.
Ordered moto 360 on 9/30 (when they got back in stock) - I didn't get an email it's being shipped however on moto site it has a tracking number and est. delivery date is 10/3

Insight isn't showing the watch coming in... do you think it needs more time (since I just created the account)?

Or did I go to far and there was an easier option, maybe?

 

[Green_Laser]

Re: Moto X Orders delayed?

Login in to FedEx and set up Delivery Manager. There will be options to provide an email address where you will receive delivery notifications based on your profile delivery address.

In addition to my email above, I just now after setting up fedex Insight, just went to Delivery Manager (FedEx Delivery Manager - Customize Your Home Delivery) to see any inbound deliveries.

weird, only because moto 360 that's on its way does not show in Insight or via Delivery Manager - I'll give it some time, maybe on the next time package is scanned at the next acceptance location.

(don't mean to drive everyone crazy here with all these fedex posts - simply would really like to know when the phones are coming in as looks like moto doesn't even notify they've been shipped in some cases)