MotoMaker Orders! Delays

[udazavlanje]

I just receive my Moto X Cyber Monday phone this morning! I was so surprised! I order it in all white/white/silver trim 32GB too! Just in shock since I going to open it for Christmas! It like 3 days! It was from Fort Woth, TX.

Was it assembled there too ? Who is your carrier?

via AC App on VZW Moto X DE/N7

 

[LennyV]

Ordered my Bamboo white dark grey metallic on Sunday night and it showed a delivery of 12/9 shipping from China. When I got home this evening (Friday) fedex tried to deliver but no one was home to sign for it!

If I knew it was coming so quickly I would have left a release note on the door.

 

[Dojam]

To my surprise the CC charge dispute went faster than I thought, I already has the money back. Should I reorder?

 

[Robisan]

To my surprise the CC charge dispute went faster than I thought, I already has the money back. Should I reorder?

If you still have a live promo code I'd say yes. They seem to be turning around orders in 7-10 days right now. Make sure your CC doesn't have a permanent block on Moto or use another CC.

 

[benhaube]

I ordered mine on Wed, Dec 3 and it shipped Friday, Dec 5. The tracking said it's coming from China, and that the eta is Tues, Dec 9. Motorola gave an ETA of Dec 11. Anyway, when I Look at the tracking info it says the phone is already at destination sorting facility, so maybe I'll get it a day early on Monday. Fingers crossed!

 

[Robisan]

I ordered mine Mon evening PDT with delivery pegged for Wed, Dec 10. It shipped Thur at 1am PDT, with scheduled delivery next Tues the 9th. Tracking had the package in Memphis last night and in Oakland by this AM. Think there's a chance it'll deliver to me in Socal on Monday - a day early - though it's still listed for delivery Tues. Really can't complain.

 

[Dojam]

If you still have a live promo code I'd say yes. They seem to be turning around orders in 7-10 days right now. Make sure your CC doesn't have a permanent block on Moto or use another CC.

I pull the plug and ordered my daughters phone. Just to see how fast that one turn around. Since I have two codes and they are good till Dec 15 I'll wait a little longer to see what is Moto response to the steps I has taken... I also was provide an email last night where they can supposedly take care of my demands. Will see how that goes!!! Thanks for everyone response so far... I has been helpful to build my case...

 

[Darrkman]

FedEx says my phone will be here this Wednesday. Ordered it that day after cyber Monday.

Sent from my Nexus 5

 

[Dojam]

On what could be a positive note I reach out to an Executive Customer Escalations earlier today and a got a response, they will apply the Cyber Monday Code to my order and will research and solve my situation. So will see what happens, also the order I place this morning for my daughter phone has a shipped status, but no tracking number. I'm sure that should be an error but Monday will bring more clarification.

 

[gothand]

Ordered on the night of the 2nd, received an email about 7 hours later saying it was built and shipped, then received it on the 5th...certainly a far different experience than the 64gb N6 clusterf*&k order with T-mobile.

 

[Cyber Anna]

Does nyone know if they will leave it in no one is home when they deliver?

 

[jtb79]

Does nyone know if they will leave it in no one is home when they deliver?

They did when they delivered mine.

 

[Robisan]

Does nyone know if they will leave it in no one is home when they deliver?

Shipping info on mine says "Indirect signature required," which means "FedEx will obtain a signature in one of three ways: From someone at the delivery address; From a neighbor, building manager or someone at a neighboring address; or The recipient can sign a FedEx door tag authorizing release of the package without anyone present."

 

[NoAck]

Does nyone know if they will leave it in no one is home when they deliver?

I had mine redirected to a FedEx/Kinkos near my work place. I thought the web site also allowed pre-signing if you are not home.

Posted via Android Central App

 

[effreyj]

Mine's at destination sort facility. It says delivery date it Tuesday, but i'm hoping it comes tomorrow since I'm traveling for work Tuesday - Friday...

 

[Robisan]

Mine's at destination sort facility. It says delivery date it Tuesday, but i'm hoping it comes tomorrow since I'm traveling for work Tuesday - Friday...

Same here. Hoping it says "out for delivery" tomorrow am.

 

[MidTennMtneer]

I ordered mine on Tuesday, November 25. It was shipped Thursday, November 27. I received it Monday, December 1.

AT&T 32GB, Cognac back, black front, engraving and personalized welcome greeting. Purchased it with the PIN card from the store so I could use the Next plan for it.

Honestly I was very impressed with the whole process. I did sign a release online on the FedEx tracking page so it would be dropped off at my house with no one there as it did require a signature.

Mine was shipped from China.

 

[luke31]

OK I'm a bit concerned. Since Friday evening, my package was sitting in Queens, NY, at the destination sorting location. I live in Queens. I checked today, and as of 2:20PM it's supposedly back in Memphis?? I really hope its just a tracking glitch, was expecting the phone tomorrow...

Posted via the Android Central App

 

[Robisan]

OK I'm a bit concerned. Since Friday evening, my package was sitting in Queens, NY, at the destination sorting location. I live in Queens. I checked today, and as of 2:20PM it's supposedly back in Memphis?? I really hope its just a tracking glitch, was expecting the phone tomorrow...

Posted via the Android Central App

Is that for a listing "International shipment release - Import"? Mine is at sorting location Los Angeles yet this listing popped up today with a Memphis location. I'm assuming it's an import paperwork filing at Fedex HQ. I also assume they can't release the package for delivery until the import documentation is complete.

 

[luke31]

Is that for a listing "International shipment release - Import"? Mine is at sorting location Los Angeles yet this listing popped up today with a Memphis location. I'm assuming it's an import paperwork filing at Fedex HQ. I also assume they can't release the package for delivery until the import documentation is complete.

Yep. I have the exact same description.

Posted via the Android Central App