Good luck! I tried to get my upgrade moved up from Jan 17 with no luck. The CSR was really helpful but when he spoke to his supervisor, the super denied it unless I wanted to buy a 3G phone (he said he wouldn't move up my date for a newer 4G "hot" phone). I then got transferred to telesales for something else and this woman, who was incredibly nice, said that you have to go up a few levels on the management chain in order to get upgrade dates changed. She said it's VERY TOUGH! I'm gonna try with the manager at my local VZW store. It worked last time, but I was closer to my date, and the phone I had at the time was about the 6th or 7th one I had gotten due to defects/bugs etc.