Question Need help, not receiving software updates in new s24 plus phone

I was able to get a refund on the phone. Thank you so much for the help everyone
Congrats, also I'm pretty sure you bought it some third party seller on Amazon. You have to be careful when buying from Amazon. Always look for sold and shipped by Amazon listing.


For example, below is the official US unlocked version. Not AT&T unlocked or some messed up phone sold by third party seller. Don't get tempted to buy some listing just because it's cheaper. Just some tips in case you aren't aware of this.


SAMSUNG Galaxy S24 Ultra Cell Phone, 256GB AI Smartphone, Unlocked Android, 50MP Zoom Camera, Long Battery Life, S Pen, US Version, 2024, Titanium Gray

 
Screenshot_20240531_133602_Software update_Original.jpegHello!I bought a European csc s24 plus and I change csc to Ins (India) in order to have call recording...two months now I do not receive updates...can you please help me ?Thank you
 

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@mustang7757 hi i have the exact same issue could you tell me how to flash with odin its the exact same issue as with OP

Service provider software version SAOMC_SM-S918U_OYN_GCF_13_0007 GCF/GCF,GCF/XAA

Build number UP1A.231005.007.S928USQU1AXB7

SE for Android status Enforcing SEPF_SM-S928U_14_0001 Tue Feb 13 14:02:48 2024

Model Name: SM-S928U/DS
 
@mustang7757 hi i have the exact same issue could you tell me how to flash with odin its the exact same issue as with OP

Service provider software version SAOMC_SM-S918U_OYN_GCF_13_0007 GCF/GCF,GCF/XAA

Build number UP1A.231005.007.S928USQU1AXB7

SE for Android status Enforcing SEPF_SM-S928U_14_0001 Tue Feb 13 14:02:48 2024

Model Name: SM-S928U/DS
Hi welcome to AC!
You will need the latest Odin and Frija firmware tool download to your PC preferably from XDA website
 
@mustang7757 could you please explain the procedure in detail for example any YouTube video or forums also what csc should I consider as the one provided in the service provider software version is of s23 ultra
Sorry don't know a lot about android moved from iPhone
 
@mustang7757 could you please explain the procedure in detail for example any YouTube video or forums also what csc should I consider as the one provided in the service provider software version is of s23 ultra
Sorry don't know a lot about android moved from iPhone
Yes give me a little time and provide you with that
 
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This is the steps :

Windows computer needed

Latest Odin can Google it from XDA Forums and download the latest should be Odin 3.14.1 / and Frija tool or samfirm (i usually download both)

Download samfirm v0.4.1 tool and frija, extract it with 7zip.

You will extract files for Odin prince comsey 3.14.1once download with 7zip and will do same for firmware with 7zip .

Put your model number then region and select check for updates , then download the FIRMWARE , extract the FIRMWARE with 7zip.

There will be 4 files after you extract the firmware

BL

AP

CP

CSC

Each of those files will go in Odin when you open to the corresponding slots

BL

AP

CP

Home slot don't put anything

CSC USE HOME CSC FIILE TO SAVE DATA /THIS ONLY GOING BETWEEN CARRIER FIRMWARE OR IF YOUR ON UNLOCKED GOING BETWEEN UNLOCKED FIRMWARE



connect your phone with cable to computer , once the files are in its slots hit start, once done you'll see pass in Odin and it will reboot

*Make sure you put phone in download mode
*If dont see your phone connected in Odin change cables or ports in computer .
*Never disconnect the cable in middle of flashing.
 
@mustang7757 Thanks i dont have windows right now will get a friends laptop and also for the region should i choose the same one listed on service provider software version which is XAA or something else because service provider software version is of s23 ultra. In short as per my understanding it should go as

Model number: SM-S928U
Region: XAA
Sorry for being annoying really don't know what to do

Edit: okay so just let frija do everything and follow odin steps
 
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@mustang7757 Thanks i dont have windows right now will get a friends laptop and also for the region should i choose the same one listed on service provider software version which is XAA or something else because service provider software version is of s23 ultra. In short as per my understanding it should go as

Model number: SM-S928U
Region: XAA
Sorry for being annoying really don't know what to do

Edit: okay so just let frija do everything and follow odin steps
Frija now has Auto mode which will get the model and CSC for you just downloaded the firmware as it will be the latest from Samsung server, then follow my steps to put in Odin using Home CSC instead regular so it doesn't factory reset
 
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