Question Need help, not receiving software updates in new s24 plus phone

[prospero44]

Hello @mustang7757 , thanks for your help. I did not want to risk doing something wrong that could affect my chance of requesting a refund or replacement. So, I explained the situation to the vendor and requested a fix, refund, or replacement. The in-house engineer changed the firmware to TMB, which came with April's security update, and I updated through the months till the most recent one (June). Even if I did not do it myself, your assistance helped me discuss the issue clearly with them.

Hello...just to inquire...after changing your csc to TMB on your s24 ultra, did you receive the one ui 7

 

[prospero44]

@sahmy Hello, If you want to just get OTA change the csc don't do the firmware stuff i had the same issue just changed csc to DSA and everything is working and getting updates.

Did you receive one ui7 after changing csc to DSA

 

[prospero44]

@sahmy Hello, If you want to just get OTA change the csc don't do the firmware stuff i had the same issue just changed csc to DSA and everything is working and getting updates.

Did you get one ui7 after changing to DSA

 

[mustang7757]

I just got s24+ that it's USA UNLOCKED
S926U1, MY CSC is GCF, XAA
, how can I fix it to be able to get software updates

I'm assuming you're using a US version in another country?

 

[prospero44]

I'm assuming you're using a US version in another country?

Yes...today I noticed my csc changed from GCF XAA, GCF XAA to XAA XAA, XAA XAA and I started receiving update, I didn't do anything to it

 

[mustang7757]

Yes...today I noticed my csc changed from GCF XAA, GCF XAA to XAA XAA, XAA XAA and I started receiving update, I didn't do anything to it

So now it's ok?
The CSC - GCF is your Sim card that's inserted and the XAA the last one won't ever change.

 

[prospero44]

I

So now it's ok?
The CSC - GCF is your Sim card that's inserted and the XAA the last one won't ever change.

I also noticed something else, when I got the phone and inserted my mtn sim card, the network signal was showing 4G+ , later at night I inserted my airtel sim card, it changed to LTE+, I now inserted my mtn sim back, it's still on LTE+

 

[prospero44]

I

I also noticed something else, when I got the phone and inserted my mtn sim card, the network signal was showing 4G+ , later at night I inserted my airtel sim card, it changed to LTE+, I now inserted my mtn sim back, it's still on LTE+

After updating to one ui 7 my network signal went back to 4g+

 

[mustang7757]

I

I also noticed something else, when I got the phone and inserted my mtn sim card, the network signal was showing 4G+ , later at night I inserted my airtel sim card, it changed to LTE+, I now inserted my mtn sim back, it's still on LTE+

Nothing you can do about that as you're using a phone for US market in another country.