I was a long time user of ATT since the late '90s and went through all the ups and down with them. Biggest issue for me is was the dropped calls, and considering how much I was paying, I didn't think it was worth the price.
2 years ago I decided to leave ATT and go to Sprint because I wanted a lower bill but also to jump on the Android bandwagon with the Evo 4G. In retrospect I believe I made the right decision because I rarely drop a call and Wimax was fairly fast.
I just re-upped with Sprint for another 2 years and am enjoying my 4G LTE. The issue of what carrier to go with is a difficult decision to make. Yes ATT and Verizon have mush faster speeds and better data coverage, the decision for me was "should I go to a faster network and blow through my monthly 2 or 4gb data package quickly OR stay with Sprint and know you'll have unlimited data and that hopefully LTE will be in my city (western 'burbs of Chicago) fairly soon.
Hindsight is always 20/20 and I think all Sprint customers who use Smartphones know that Sprint sticking with Wi-max was a bad move. They're at least attempting to do something about it, because if they don't they're dead in the water. Yes for some people who are heavy data users it will be a long an painful wait. I remember ATT customers going through the same thing when ATT was building out their LTE network. Me personally I get OK speeds depending where I am (at work I'm maxing out at about 1.5mbps at home around .50mbps).
I'm not trying to give Sprint a pass but for me their service has been good, CS has been great and a cheaper bill is always nice. I'm hoping Sprint makes good on it's plans because if not, me and a whole lot of other people will be gone.
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