Nexus 5 Crashed and constantly trying to reboot

[Heisenberg 42]

All those you may experience Google screen flashing every 5 seconds and rebooting.. This might b helpful..
Connect your mobile to laptop.. Press the power button vigorously.. With to and fro moment in vertical direction until you see charging on the screen!
Tapping on the back won't help much!
This worked for me!!!

 

[Steve Loveday]

Hi all,
i've just registered on this forum to say thanks for the previous comments as i was having the exact same problem with my Nexus 5 rebooting constantly.
Last week i took the phone apart and cleaned all around the power button believing this was causing the problem but that didnt help.
So last week i also tried all the tips on here about tapping buttons while it was booting but no luck ,i truly believed the power button was stuck as all i had to do is hold the volume down button on its own at it would boot into recovery.
But i can say my phone is now working fine and the power button seems completely normal so i'm not sure this is whats causing all this trouble.
After loads of messing around i first noticed the phone booted a little further in when connected the the laptop usb instead of the mains plug ,
and then i noticed it booted slightly further if i held onto the micro usb connection and kept it pressed in firmly.
so as i held the usb in i started tapping ALL the button randomly and noticed it got nearly all the way to booting but then restarted again .
i kept doing this method a few more times sometimes holding ALL the buttons instead of tapping them and then i tried it by holding all the buttons again and let the phone boot quite far in and the let go of all the buttons.....and it came on!!!!!!
Once it was on i went straight to factory reset and after 5 mins of waiting while it reset it came on as normal and everything has been great for about 3 hours now .
This may not work for you but i'm sure if you do something similar it will boot as i now don't think it's a hardware problem !
i haven't tried turning the phone off as i don't want to risk it
Hope this may help someone
steve

 

[DCad]

My experiences here seem to be somewhat different. Starting on Saturday afternoon/evening, my ~1 month old (replacement) Nexus 5 was constantly rebooting itself. I hadn't installed any apps or updated any, it would just reboot itself every 3-5 minutes. I finally just powered it off completely as the batter was nearly dead from the constant rebooting.

That night back on the charger it continued this cycle until ~2:00am and then stopped rebooting. I noticed at around 11:00am that the volume rocker was no longer functioning to adjust the ringer volume (had the same problem on my previous N5...) so I rebooted it to restore that functionality. Bad idea - It then proceeded to enter its non-stop reboot loop again and killed the battery. I connected it to a power source when I got home (again) and the reboots continued, then stopped for ~4 hours. When I went to bed it started the loop again so I just covered the screen. At some point during the night it finally stopped again and has been "stable."

I've tried booting to safe mode to no avail.

Anyone have any thoughts here? Really racking my brain and there's not much I'm coming up with...

 

[DCad]

Heh. My woes continue. It has rebooted several times over the past 24 hours and now the microphone no longer appears to function.

Guess I'll try a reset later this evening when I'm at home and can strip stuff off of the phone before doing so.

Annoying.

 

[Steve Loveday]

Well following on from my post he other day.
i left the phone to one side and didn't use it and went to check on it yesterday and its back to how it was just rebooting so the reset hasn't cured anything just sort of delayed it.
so i can't see doing a reset helping you long term Dcad...if i was you with it being only a month old i would send it back for repair

 

[DCad]

How right you are. Post-reset it went ~24 hours without rebooting itself. Now, whenever it's not connected to power (or, when I remove it from a power source) and the screen is off it reboots non-stop. If I'm using it or it's connected to power it's perfectly fine. Not very practical... I've also noticed that the top of this phone (unlike my last Nexus 5) gets HOT. Even when it's not doing anything.

Guess I'll go back to my Galaxy Nexus (boo) while I wait to see what Google Support does. If they warranty it, great. If they don't, I'll either wait until next week to see if the Nexus 6 lands or just bite the bullet and get the new Moto X.

 

[DCad]

And, away it goes. Warranty replacement device on the way.

 

[Kaveen Sampathkumar]

hi!!! silva im planning to open up my nexus because i have the same problem like yours.... could u please tell me how to open the back

 

[heekatehee]

I am having the same problem and I believe it is a hardware problem. Reason: The phone will reboot randomly but it does so more often after I pressed the power button to on / off the screen. When it start to reboot on its own, I pressed the power button a few times and the phone will stop looping in reboot and start-up normally. That said, sometime it will still reboot even when I dun press the power button but most often than not, it is after I pressed the power button.

I got the phone from overseas (I am in Singapore and the set is from Australia) so I cant sent it for replacement (not worth after adding all the shipping charges). I have the phone for less than a year (bought it in Dec 2014) and I can't believe that LG used such inferior component. Also, because of this, I am not sure if I will get Nexus 6 since there will only be 1 power button......

 

[Glen Sim]

It could be a moisture issue. Considering that I live in Singapore, and it's a humid country.

My Nexus 5 had the same issue as the video being shown above. It keeps rebooting at the Nexus 5 logo, I've also tried plugging in to the charger same thing happens and it reboots every 5 seconds, only gets to the colored ball every once in a while. Same thing happens when i try to get into fastboot mode.

I've always had a case for my Nexus 5 since i got my hands on it. So after taking off the casing i noticed there was moisture caught between my casing and the power button area. I thought maybe i might have used the phone while my hands were wet, so i left it in front of my fan, while checking the forum for solutions. Came back an hour later to try again, i plugged in my phone to the charger, and it worked!! My baby's alive again!!
Managed to solve it within an hour.

Though it's working fine again since less than an hour ago. I might be wrong about the moisture issue, maybe it's luck, but that's my take at it.
You can try using a hair dryer or something, it'll work better. I'll keep this post updated if it actually solved the issue. Good luck mates.

 

[lebije]

Hello,

I had exactly the same problem last night. My battery was completely empty and after trying to charge it, i couldn't restart my Nexus 5. I tried all the recommandations of your post, nothing worked. I even remove the sim card and his holder in order the flush with my air compressor some dust that might cause the problem. Finally, i solved my problem by starting the phone and taping it constently and firmly in my other hand. First boot was succesfull but crashed just after the complete boot procedure, the second one didn't crashed anymore !
Youpie !!!

 

[kapow chris]

I don't have a solution, but I figured I'd post my experience with this.

I have a rooted Nexus 7 2013 which started this mess a couple days ago. I've only had this tablet for maybe a month, and it's been fine except for a couple random shutdowns when I wasn't using it. A repair shop replaced my digitizer and LCD, and I got it back on Tuesday. It was fine for a few hours and then started this mess Tuesday night. It wasn't updating the battery stats after a reboot, and it was shutting off at like 43% and only charged to like 55% after all night.

Then on Wednesday night I rebooted it and it updated the battery stats and it was stable. Then yesterday it came back. It charged from Thursday night to yesterday afternoon, and the battery was at 55%. And just a couple hours ago it started to do what everyone's describing here. Just get stuck rebooting. Most of the time, the Google screen would basically flash on and off. As it kept doing this, it would eventually make it to the four balls, circles, orbs, etc. and reboot. And then after a while of this, it would boot all the way up and reboot.

Finally, the battery got down to 11% and it seems stable. I'm charging it now. I haven't played with it yet to see if it truly is stable.

I rooted it with Towelroot. I haven't unlocked it yet and it's still running stock 4.4.4.

 

[friggenzombie]

Well not the best way to start a first post

Had my Nexus 5 for about a month now, and have loved it till this morning, it decided to just shut off (full battery too) and i tried to turn it on and it is now just constantly starting up to the "Google" splash screen then shutting off.

Sometimes it gets to the the 4 color circles then shuts off.

Just now got through to start up and the screen flashed on and off and by the time i got to settings crashed and shut off again.

Anyone else had this issue?? or know of a fix. I can't even get it to stop trying to turn on!

I've had almost the same issue. It never occurred till I updated to lollipop. I even had both developer previews. Basically what mine does is randomly reboot, screen flickers when trying to put it to sleep. And goes into boot loops. I still can't fully say if its a hardware issue or not. But I have completely flashed the stock image and it didn't do it once during the whole process in boot loader mode. As of yet, even after a clean install, I have not found the solution. I'm going to see if the problem persists with kitkat and I'll get back to you.

 

[miracy]

For anyone having this problem..
I had the same issue last week and SOLVED it, and my Nexus5 has not created any trouble since then, for almost 1 week!
My solution was: I've read a lot of forum pages about this and none of the solutions had worked for me until I've read someone saying a MAGNET solved his phone's trouble!
I applied a strong magnet (almost as big as a 1 euro coin) around the power button. I tried some small ones first but they didn't work. But when I touched the big one around the power button and moved it around there, it worked like a charm!! I opened the phone with power button and it still works normally.
Try this first before opening the phone and making your warranty void!

 

[Neeraj Londhe]

i m facing the same probelm..did u get it solved ?

 

[Yuval Elazar]

Hi Hebert,

Did u manage to solve the problem with your nexus keep switching on an off?
I have exactly the same problem an its driving me mad...
I appropriate if you can advice me what to do.

Yuval

 

[arun prakash2]

i am facing exactly the same problem as u do. Nexus is becoming too bad after its lolipop update... Am gonna loose all ma data's now.Making me go worse.

 

[Srenik Gadiya]

I m also facing same problem of reboot.
lg service center is charging 13k to rebuilt .:'(
is their any solution for this ?

 

[thilanz]

Hi,
I too experienced the same problem yesterday. I'd put my fone for charging n it never rebooted. It just said Google every 5 secs n vibrated.
All I did was put back my fone to charge for abt 10hrs. After 10hrs connected it to my comp and gently tapped it on d mouse pad until it got ebooted. It does work wen u keep tapping gently until done.
Make sure u do all this with ur SIM card removed.
Its now working FINE
Quick tip: Use only Nexus 5 charger

awesome it worked for me after tapping lots of time without the sim card, my date was reset now it seems like everything back to normal
thank you

 

[sdchris]

My phone is now doing this for some reason. I have Lollipop 5.01, rooted and an unlocked bootloader. Whenever the phone is working and I accidentally hit the power too long, it asks if I want to power down. I don't and it resets and gets stuck in a bootloop.

Does this happen because I'm rooted and have an unlocked bootloader? I tried factory reseting but it didn't work.