I just called them. They said if you have the friends and family feature then the NFL mobile and other vcast apps won't work. I had them remove the friends and family and now works flawlessly.
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Friends and Family allows you to choose up to 10 (I think,10) non-vzw numbers to be free calling both ways. It is only available on Family plans costing $79.99mo. There is no extra charge.I have a family plan including wifey but no idea if I have friends and family feature nor what it is. I have no friends or family besides wife so I don't think I need it whatever it is.
It seems to work shortly after reinstall,but when you exit the app and reopen it state that you must pay the $10 VCAST fee.
It might have been "with purchase of a new 4G phone" or something.Same here!
What kind of crap is this?
It might have been "with purchase of a new 4G phone" or something.
-Frank
And if we fail to communicate this info it wont be fixed in the next update! They don't even believe me when I say it is supposed to be free.
Spoke to "supervisor" who said tbolt was left off of most recent list of qualified phones. He promised me a credit if I am charged and filed a ticket however he said it works.fine for people in office with tbolts so"it might be an issue with juwt your phone" I swore I'm discussing it with many others but it isn't penetrating. Imo the more.of us who call and ask for supervisor the better the chances are this issue will be addressed. He was not willing to admit it has anything to do with the ota.
Do you folks.want to have to uninstall and reinstall every time you want to use this app? What if you get the pay screen in the middle of a game? Raise heck or issue will NOT be addressed!
At about 4pm I lost access to NFL Mobile Red Zone so I called Verizon who put me in touch with tech support. They said that the thunderbolt is approved all you have to do is subscribe to Verizon Vcast. She told me that it is free for 4g phones and if I'm charge to call back when I get my bill to get a credit.
I do know this....if vzw doesn't get dozens of calls on this it will never be fixed.