This is so true.
I'm the "phone guy" in my family and everyone always asks what phone/platform to get. I always tell them, if you want easy, simple, out of the box working.... get an iPhone.
If you want to customize your phone YOUR way and don't mind tinkering, Android all the way!
I like iPhones and work on them a lot. They are bulletproof, easy to work on (opening them up) and just plain work. Their software has become pretty buggy as of late, but I'm sure Apple will correct this soon with a few more updates. With all that said, I'll take my Galaxy Note 8 over anything out there right now, there isn't even a close 2nd for me.....