menelfloss
Well-known member
- Dec 19, 2011
- 126
- 6
- 0
Re: Anyone still having issues with the signal
I have had signal issues from day 1 (Dec 15). Love the phone but it gets bad reception in a variety of places and especially in my house, (sons 3g droid is fine, my old LG flip phone fine, Wife's Samsung flip phone also fine).
Besides dropped calls I get occasional squelching and loud clicking noises, as well as being able to hear the person on the other end but they no longer can hear me.
Called customer support, they said they would get back to me. After a week I called back and talked to a tech. The tech thought perhaps it was my handset since other complaints about signal loss in my area were not accompanied by the one way calling and sound effects. She recommended I go back to the Verizon store and get a replacement.
The Verizon store clerk said it most certainly was not the handset and recommended I wipe the phone back to original stock using Factory Data Reset. (She thought I may have screwed up the phone by downloading an app... (have not downloaded many and all from marketplace).
I have not yet reset the phone, but did call Verizon back to see if they could extend my 30 day easy return and exchange until 4.0.3 comes out. That is not an option from their end.
Some folks report no signal problems and others have them. Makes me wonder if the signal problem phones are the first batch, got mine 12-15 am.
Still on the fence about my three options. 1. Wipe the phone 2. exchange for another Nexus, 3. wait for 4.0.3..
Thoughts?
I have had signal issues from day 1 (Dec 15). Love the phone but it gets bad reception in a variety of places and especially in my house, (sons 3g droid is fine, my old LG flip phone fine, Wife's Samsung flip phone also fine).
Besides dropped calls I get occasional squelching and loud clicking noises, as well as being able to hear the person on the other end but they no longer can hear me.
Called customer support, they said they would get back to me. After a week I called back and talked to a tech. The tech thought perhaps it was my handset since other complaints about signal loss in my area were not accompanied by the one way calling and sound effects. She recommended I go back to the Verizon store and get a replacement.
The Verizon store clerk said it most certainly was not the handset and recommended I wipe the phone back to original stock using Factory Data Reset. (She thought I may have screwed up the phone by downloading an app... (have not downloaded many and all from marketplace).
I have not yet reset the phone, but did call Verizon back to see if they could extend my 30 day easy return and exchange until 4.0.3 comes out. That is not an option from their end.
Some folks report no signal problems and others have them. Makes me wonder if the signal problem phones are the first batch, got mine 12-15 am.
Still on the fence about my three options. 1. Wipe the phone 2. exchange for another Nexus, 3. wait for 4.0.3..
Thoughts?