Oh, good! Now burn-in might be a problem?

[Richard Servello]

Wow. As much as a Pixel fanboy that I am, I was willing to overlook the blue tint thing and all but....THIS....gives me pause for concern. I think I'll be very, very picky with mine when it shows up and will, sadly, be very willing to return it to Google for a refund if there are any concerns in the first couple of weeks.

Why? Why does everyone have such unrealistic expectations for everything nowadays?

 

[dwboston]

I've got an OG Pixel XL and ran the "burn-in" test with the color slides in the AC story. I can see the bottom nav bar faintly with the slides, but have never noticed it in any other way in the year I've had the phone. I'm going to assume this is more internet sensationalism with something you have to really go looking for to find it. And I have a plasma TV and was super sensitive to burn-in when I first got it, then just stopped worrying about it and enjoyed the TV. Just keep the phone below max brightness and don't worry about it. If it gets burn-in then get a warranty replacement from Google. It's not worth worrying about.

 

[jephanie]

Why? Why does everyone have such unrealistic expectations for everything nowadays?

I wouldn't say having burn in on a screen within a week of usage is a realistic expectation. I love my Pixel XL. My wife loves it enough to say she wants it when I get the 2 XL. But....while I am not bothered by the "blue tint on tilt" issue with the screen, burn in on a screen in a week of use on a premium phone priced near $1k is absolutely unacceptable. It is not an unrealistic expectation.

 

[anon(10092459)]

Why? Why does everyone have such unrealistic expectations for everything nowadays?

The burn in isn't the issue as much as how quickly it's occurred in the 2 XL. Burn in is normal for OLED screens after an extended period of use (1000 hours screen rime). This occurring in such a shorter period of time is the issue. IMO, I don't think it's unrealistic to expect for a $1,000 device to be in pristine condition after just a few days.

 

[cbreze]

Unless I missed it I have not heard mention of the AOD causing burn in, or does it move around slightly t o prevent it.

 

[pappy35]

I read that it shifts the position of the AOD by one pixel per minute so, though it isn't as obvious it is on the Samsung, it still achieves the same thing.

 

[Richard Servello]

The burn in isn't the issue as much as how quickly it's occurred in the 2 XL. Burn in is normal for OLED screens after an extended period of use (1000 hours screen rime). This occurring in such a shorter period of time is the issue. IMO, I don't think it's unrealistic to expect for a $1,000 device to be in pristine condition after just a few days.

Mine has no issue. I'm sure it's an anomaly.

 

[C5Longhorn]

Why? Why does everyone have such unrealistic expectations for everything nowadays?

As the price point climbs, so do the expectations. $1000 phones may become the norm next year but they are considered expensive flagships this year.

 

[nelamvr6]

The way I see it, a year ago that area would have been occupied by physical buttone. If there is burn in, I have no way of even seeing it, so why am I getting upset by it?

Does anyone know of an app that uses that part of the screen?

 

[JHBThree]

Do you view full screen flat grey to white images often?

It's not just that color. I set multiple different Google wallpapers, and it's clearly visible on the home screen where the 'bar' is translucent.

 

[JHBThree]

The way I see it, a year ago that area would have been occupied by physical buttone. If there is burn in, I have no way of even seeing it, so why am I getting upset by it?

Does anyone know of an app that uses that part of the screen?

The home screen does. So does the app drawer.

 

[nelamvr6]

The home screen does. So does the app drawer.

What do I have to do to see it? I'm not trying to be smart, I'm actually asking...

 

[JHBThree]

What do I have to do to see it? I'm not trying to be smart, I'm actually asking...

There would be a perfectly straight line running above the nav buttons. On the home screen it is just below the search box. The entire area under that line will be slightly darker.

 

[Mike Dee]

I took a pic of my pixel XL before I packed it up. You can clearly see the nav bar on the bottom.

You lost me

 

[gnahc79]

What do I have to do to see it? I'm not trying to be smart, I'm actually asking...

Go to this AC page in a browser,

Click and open each of these thumbnails and view the images full screen

Check the bottom of your screen where the navigation buttons normally appear and check the notifications areas (especially around the clock) for a faint "ghost" image of any screen elements that were left behind.

https://www.androidcentral.com/google-pixel-2-xl-screen-burn

Be careful not to mistake temporary IR for burn in. On my pixel 2 I saw the ghost navbar and thought it was burn in. However, I tried again a few minutes later...no ghost navbar. The first time I viewed the image I was using my phone for several minutes beforehad. The 2nd time, I viewed the image right when I started using the phone.

 

[Wiley_11]

Google ‘actively investigating’ reports of Pixel 2 XL screen burn-in

https://www.theverge.com/

 

[quietlybrilliant]

Why doesn’t google use it infinite might and replace these clearly subpar screens with the best of the best? It’s really pathetic that this can happen to them. Guys making this phone had one job, with no restrictions: make the best phone of 2017. How can they screw up?

 

[nelamvr6]

Go to this AC page in a browser,

Click and open each of these thumbnails and view the images full screen

Check the bottom of your screen where the navigation buttons normally appear and check the notifications areas (especially around the clock) for a faint "ghost" image of any screen elements that were left behind.

https://www.androidcentral.com/google-pixel-2-xl-screen-burn

Be careful not to mistake temporary IR for burn in. On my pixel 2 I saw the ghost navbar and thought it was burn in. However, I tried again a few minutes later...no ghost navbar. The first time I viewed the image I was using my phone for several minutes beforehad. The 2nd time, I viewed the image right when I started using the phone.

OK, thanks!

I checked my phone's panel thoroughly, and I don't have the problem.


But I only got my phone yesterday...

 

[anon(9072051)]

Guys making this phone had one job, with no restrictions: make the best phone of 2017. How can they screw up?

Basic supply issues. When you don't make the parts yourself, you've got to get em somewhere. If Samsung floats you a delivery date that'll push your release date back too far, you find somebody else who will deliver the goods on time.

 

[Samkingwood]

Has anyone who returned the phone answer me with this question? For returns within the 14 day return period FAQ says return shipping fee and handling fees are deducted - what is the handling fee and how much does that dock from the original price. Me - a Pixel 2 XL order.