Online order people, do you have a tracking number?

[thewatrb0y]

Ordered @ 9 A.M Thursday...

I ordered the phone @ 9 A.M Thursday and have yet to receive tracking information, and my order is "Still being processed" according to the website order status. I chose overnight shipping so it should arrive today... I called VZW and they were unable to get me any tracking info as there system showed the same information.

I know someone who placed an order last night at 6 P.M. and has already received tracking information. I find it hard to believe that VZW would fulfill orders placed after mine (by 9 hours) but in actuality it's possible.

Did anyone receive their phones today without ever receiving tracking information from VZW?

 

[lapeter]

I am in the same boat. I ordered Thurs. at 9AM EDT and paid for overnight shipping. I have not received an email with tracking info, can't get anything form the website and when I call Verizon they can't tell me anything. I wonder what is going on. Anybody else out there with the same problem.

 

[thewatrb0y]

I am in the same boat. I ordered Thurs. at 9AM EDT and paid for overnight shipping. I have not received an email with tracking info, can't get anything form the website and when I call Verizon they can't tell me anything. I wonder what is going on. Anybody else out there with the same problem.

I have a Blackberry Storm2 that i'd love to throw at the wall right now... but ONLY if.... I had my Thunderbolt IN MY HANDS!!!!!

 

[Joe378]

Not me. I ordered at 6:30am Thursday and my phone is currently on the Fed Ex truck to be delivered before 3pm today. I received all confirmations. You should have received an order confirmation. Use that number and go to Check Your Status - Verizon Wireless

 

[thewatrb0y]

Not me. I ordered at 6:30am Thursday and my phone is currently on the Fed Ex truck to be delivered before 3pm today. I received all confirmations. You should have received an order confirmation. Use that number and go to Check Your Status - Verizon Wireless

The answer hasn't changed on the website... this is the response. Its stated that since 9 AM yesterday.

"Your order is currently being processed. Please check back tomorrow."

 

[lemmegetatthat]

ordered around 4am on thursday, with 2 day shipping, no updates... better have it on Monday!

 

[u7mg0]

i ordered 4pm yesterday and received it 10:30am this morning. they did send me tracking number right after i ordered it. strange why it would be different for you

 

[nate44]

The answer hasn't changed on the website... this is the response. Its stated that since 9 AM yesterday.

"Your order is currently being processed. Please check back tomorrow."

did you have the phone billed to your account?

 

[thewatrb0y]

did you have the phone billed to your account?

Yes. Do you think that's the hold up? I figured since i've been a VZW customer for 7 years that it would be quicker then using my credit card.

 

[lapeter]

This is the message I get when I go to check order status,
"We are experiencing technical difficulties, please check back later"

 

[thewatrb0y]

I'm sure that's the case. It takes an additional few days for processing when you go that route.

That's absolutely stupid.

 

[htowngator]

i ordered 4pm yesterday and received it 10:30am this morning. they did send me tracking number right after i ordered it. strange why it would be different for you

lol so weird how VZW handles their stuff

I ordered at 7am yesterday and still now at nearly noon it is not out for delivery. FedEx says it will be there by 3pm though. Nice of them to take forever.

 

[htowngator]

Yes. Do you think that's the hold up? I figured since i've been a VZW customer for 7 years that it would be quicker then using my credit card.

I billed to my acct too and it shipped anyway.

 

[Mooch10]

it's 9:45am in CA I just checked FedEx tracking and it's on the truck out for delivery

 

[nate44]

Some people have also noted that the information on verizon's website for the order status is inaccurate. I wouldn't rely on it.

 

[shawdzad]

Did you get an email from VZW? If so there should be a link to fedex with your tracking number.

verizon did give me a tracking number but I put it into the fedex tracker and they said the number was not valid

 

[nate44]

verizon did give me a tracking number but I put it into the fedex tracker and they said the number was not valid

I'm curious. How many digits was the tracking # they gave you?

 

[shawdzad]

I'm curious. How many digits was the tracking # they gave you?

13 with a space between the first and second digits

 

[robdec17]

1:33 pm and still out for delivery. Say it will be delivered by 3:00 .. better hurry

 

[sp44]

I find it annoying that Verizon online or on the phone can't tell me the "real" status. It wouldn't be bad if I didn't have to sign for the effin thing!