Reason and fix for Rdio, Rhapsody, Sirius/XM, BitBop, et al failing over 3G after OTA

[colestein]

This really sucks. Hopefully someone will figure this out.

 

[dfine1966]

Did anyone actually call Sirius to tell them of the problem yet? When there was the problem with the last update to Froyo, I called Sirius to let them know of the problem, and they told me they didn't know there was even a problem. It was the first they had heard about it. Finally enough people called and they fixed the problem. I haven't tried it yet to see if it works because my EVO had a problem with SD card. Had to replace SD card. But if you have the problem, make sure you call Sirius so they can trouble shoot first, then they will see there is a problem, and fix it.

 

[colestein]

Called them 3x. Had no knowledge of the issue and told me I could cancel my lifetime sub if I'm not happy. I'm not usually a complainer but it sucks that Evo is the ONLY phone that can't work with the app.

 

[dfine1966]

Called them 3x. Had no knowledge of the issue and told me I could cancel my lifetime sub if I'm not happy. I'm not usually a complainer but it sucks that Evo is the ONLY phone that can't work with the app.

That is because it is not a widespread Android problem. It is an EVO specific problem. More EVO owners should keep contacting Sirius to tell them there was a software update by Sprint and HTC 10 days ago that is now causing a problem with connection over 3G. It takes patience with Sirius, but they will fix it sooner or later, as long as they know of the problem by more than one person.

 

[dfine1966]

I finally got to try the Sirius App and it doesn't work with 3g or 4g. I haven't set up my WIFI yet. Had a problem with my EVO so I did a full format and finally just downloaded Sirius App off of the market. Yes, as of today, the Sirius Application is in the Marketplace. Just search for Sirius. Well, until they fix the application, at least I have Wunder Radio. It cost money, but it works well playing Sirius or XM on my EVO. Here is the link for that for anyone that needs their Sirius now, while they wait till the real Sirius will be fixed. I bought the Wunder Radio app back when the Sirius App didn't work with Froyo. It is not as easy to use as the regular Sirius Application, but it still works, even with the new update.

Here is the link for Wunder Radio:

Wunder Radio - Android app on AppBrain

I will call Sirius on Monday to let them know of the problem, also. Maybe they will start to look into the problem.

 

[steveymacjr]

By now you all with the latest OTA update have experienced issues with Rdio, Rhapsody, Bitbop, among others not working while over 3G (or 4G sometimes)..
you aren't alone!
It is a problem with the update...
I found the exact cause on the Rdio support site:
EVO breakage after the 3.70.651.1 update / Android / Discussion Area - Rdio Support

Here's the text of it:
"For any EVO users who got the 3.70.651.1 update pushed in the last 1-2 weeks by Sprint... this update changes the Android platform to proxy all HTTP traffic on Sprint's CDMA data network through a broken proxy on Sprint's which breaks Rdio and many other media streaming apps.
We have been in contact with Google, HTC, & Sprint regarding the issue but do not expect a fix for it until past the new year. In the meantime, Rdio will continue to function properly over wifi networks.
Alternatively, for those of you who have rooted phones or know the MSL (Master Subsidy Lock) code for your phone, you can also unset the "http pd proxy host" in your ##data# menu. Exactly how to do this or obtain the code is an exercise left to the reader..."

Addtional comments not from original article:
Posted by Duffman(from Sprintusers.com/forum) on December 26, 2010 @ 01:15 PM
Apparently the update changed the settings below to something that does not work. Whether it is because Sprint wants to redirect this traffic to a proxy server or someone just goofed on the settings, who knows. But I checked the settings against a Moment and the Moment has different settings.
Here's the fix:
1) Dial ##3282#
2) Choose Edit Mode
3) Enter MSL
4) Choose Advanced
5) Change HTTP PD Proxy Port to: 0
6) Change HTTP PD Proxy Address to: 0.0.0.0
Successfully tested on both 3G and 4G with NPR News app (which consistently errored out within seconds of starting before this change).
-------

I can say for a fact this worked for me!
Just so you know, you do not have the be rooted to do this...root just gives you an easy way to get the MSL code...
--------
If you Do not have Root, you can try these methods here to get the MSL:
Use at own risk:
[How To] Retrieve MSL CDMA Workshop Method - xda-developers
With this one, make sure you use the correct driver for your computer type..for 32-bit computers, use the 32-bit driver...and 64-bit computers, use the 64-bit drivers... If you have WIN7 and don't know what type you have go to start---computer, and right click and choose "Properties" it'll tell you there.


If you don't want to use the method in the first part of this thread..try what the user of this single post advises:
xda-developers - View Single Post - [How To] Retrieve MSL CDMA Workshop Method

--------
I tried both, they work...
The only part of the first link I can help with is the changing of COM ports..if you need help with that, PM me.

 

[Klubhead]

root just gives you an easy way to get the MSL code...

if not rooted, is there another way i can obtain my MSL code?

 

[steveymacjr]

if not rooted, is there another way i can obtain my MSL code?

Call Sprint..thats the only other way...
I don't think they freely give it out..

 

[unixpsycho]

Curious, what was the proxy host before update?

 

[steveymacjr]

curious, what was the proxy host before update?

0.0.0.0

 

[steveymacjr]

Use at own risk:
[How To] Retrieve MSL CDMA Workshop Method - xda-developers



If you don't want to use the method in the first part of this thread..try what the user of this single post advises:
xda-developers - View Single Post - [How To] Retrieve MSL CDMA Workshop Method

Both worked for me.

 

[1BadHEMI]

You are "da man" Steve!

For those that are either fully rooted or even temp rooted like me via Z4Root, there is a program that is free from the market called MSL Reader. It will give you your MSL lock code.

 

[imtravis]

I used the MSL retriever app and it worked great..

 

[pjacobs76]

Thank you so much!! I used CDMA Workshop to get my MSL code, then, I wasn't able to change the HTTP PD Proxy Port from 8085 to 0 (don't know why), but I was able to change the HTTP PD Proxy Address to 0.0.0.0, and that worked. I am now able to stream my SiriusXM over 3G on my Sprint HTC Evo.

Thanks again!!

 

[Tedium]

Thanks for this - I don't know if this means they didn't want streaming and were trying to stop it, or if they just misconfigured it.

 

[buggyman]

I did this update to my phone today. It did make my Sirius app work on 3g, HOWEVER it only runs for a minute or two then I loose it due to a weak signal or whatever. I was driving around today trying to use it and it kept stopping. Once it also locked up. The app is basically still useless now.

 

[billgio]

Thanks! I did this last night and it seems to be working fine. By the way, I just called Sprint and told them I needed my MSL for this fix and got it right away.

 

[Samsmalls]

I was considering leaving with out sirius!

I was considering leaving sprint and evo until I read this post! Thank you so much Stevey, I really appreciate the tips. I signed up to be a member today and reply too your thread. Your tip worked perfectly, I'm currently streaming sirius xm over my 3G connection again... that I was once able to do prior to system update earlier this month! Thanks again man sprint & htc needs too sponsor you because you just maintained there costomer!

P.S. got my msl / spc from calling sprint...asked about my bill too break the ice, then made up a question..."can I add a locking pass code on my vmail account? Then I just layed it on her... I told her I wanted to adjust a few things on my handset...no problem right away!

Thanks again stevy

 

[cryetter]

I called sprint this evening and the nice lady gave my the number right away. No questions asked. She even gave me a back up number....
first #.... 593483
second#... 281455

The 2nd number was an alternate if the first one didn't work. Hope this helps.

OK, well here's what I got so far....I did the update and all went well, however with the wifi.
But when I just try to use it over the 3g the program connects, buffers, and then nothing. Grrr...

So if anyone has any ideas as to what is wrong i'd appreciate some help.

 

[Buckeyes]

I also got the number from Sprint. Went through the six steps, but to no avail. My Sirius/XM app still only plays via wifi. Very frustrating.