Register 7 Pro as a company device

Zolotoy

Well-known member
Apr 23, 2015
82
1
8
Visit site
I am trying to register my new 7 Pro as a company device. My old phone was S20+ and it worked fine. The 7 Pro is not working. Going through registering it I get "Work profile cannot be added to this device". Has anyone else faced the same issue?

Thanks
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,757
4,954
113
Visit site
What registration process are you using? Is this something your work IT is helping you with, or is it some kind of self-serve registration?
 

Zolotoy

Well-known member
Apr 23, 2015
82
1
8
Visit site
It is self-serve. Basically, it is going through Microsoft Intune Portal. It fails while adding work profile, whatever that is.
 

rvbfan

Well-known member
Jan 17, 2015
1,810
1,501
113
Visit site
I'm not an expert but did you delete your old work profile first? It may be a limitation of the software that only allows one profile to exist at a time. You may have to go through your IT department to rectify.

Sent from my Pixel 6 using Tapatalk
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,757
4,954
113
Visit site
Does your workplace have an IT department who can help you with this? It seems like something they would've encountered before.
 

Forum statistics

Threads
943,888
Messages
6,920,499
Members
3,159,277
Latest member
mayur45