Registration for "immersive Gear VR experience for $99" - How did it Go
- Thread starter hhmorgan
- Start date
Did you call today? Is your gift still "processing"? Weirdest thing happened to me today, on the Shop app, it changed from "Approved" to "Under Review" but on my PC it says "Gift Sent". Nothing on Fedex...
Mine now says Gift sent on the Samsung check gift status page now. It was stuck on Processing gift all last week and some the week before. App still says under review and another order details page says confirmed. Nothing from FedEx as of yet.
Same situation here. I paid for the $99 bundle on the 21st, but they haven't charged my CC yet. It's just been pending. This weekend the charge disappeared for the second time and hasn't come back. Since I haven't been charged for anything, I'm waiting patiently. But with the sudden update in everyone's status right now, I am starting to wonder if they just decided to switch me to the Gear VR with controller instead. I'll find out sooner or later.
james702283
Well-known member
- Aug 17, 2016
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So we're experiencing the exact same situation although mine was "approved" and changed to "Under Review" today in the app. This is getting annoying but I hope it's a good sign.
Try the Track by Reference Method on Fedex
Put [Your order number] followed by [-01]. Select United States and add your delivery zip code. Make sure shipping date is today's date.
It works for today's orders. If it's going out tomorrow - you can try again then.
james702283
Well-known member
- Aug 17, 2016
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I tried that and nothing pops up but I also put in for tomorrow's date and nothing. I'll call them tomorrow morning if there isn't a tracking notification by end of tonight.
Mr_Spencer
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- Sep 21, 2014
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I don't think that thing is accurate at all. I am supposed to recieve two of the free gear VRs for my two pre orders. I received one of them on Saturday but not the other. I checked the website and BOTH of them still show that they were approved and processing. Neither showed that the gift was sent. I called and they said that both were approved and did not need more info and that it's likely they are shipping individually and that Im still in the 6-8 week window for the second one to arrive.
Wow smh.....I CLEARLY said I understand I understand the frustration for those who have posted payments and didn't receive tracking. So im not sure why you responded to my post.
Wow smh.....I CLEARLY said I understand I understand the frustration for those who have posted payments and didn't receive tracking. So im not sure why you responded to my post.
SNOOP97DAWG
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- Jun 4, 2011
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Just checked today and moved from Processing Gift to sent status. Still no email at all or any tracking number. I do have fedex manager and no dice on that either. I guess just have to keep an eye out for it if it does show up
My payment was pending and disappeared so it hasn't posted officially. The point of my post is that the 6 to 8 weeks posted in the promo terms and conditions. The terms change when you submit an order whether or not the payment has posted or not. That is why everyone is upset because Samsung isn't upholding their end of the Terms of Sale, which is orders will be shipped within 1 to 3 business days.
UPDATE: So much for the reps knowing what they are talking about. My status has now been updated to Gift Sent. Hopefully, I will have a FedEx tracking # soon.
Please show me where it says that the original terms and conditions no longer apply when you submit an order! You submitted the 99 plus applicable taxes. As long as you receive your product what's the point of get angry and upset over shipping you didn't even pay for? But I said it before and I'll say it again....its not in my nature to get worked up the way some of you are. Now if you don't receive the product whatsoever then I can understand. Honestly I'm not sure why y'all feel the need to justify to me why you're angry anyways lol! All I did was post my personal experience and said that I was being patient. If you don't want to be patient that's your business!!!
Anyone received theirs yet? Man I wasn't even that interested in VR but now I can't wait 
Stop processing and start shipping Samsung!!
Stop processing and start shipping Samsung!!Submitted my $99 order on the 4/21. Broke down and called this morning around 10am, on hold for 35 min. The guy said he would send an email to the warehouse and gave me a ticket number. Got notice that my order shipped around 3pm, delivery Wednesday.
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