S pen

[Diamonddawg31]

Is anyone else having problems writing with there S pen? I recently had an update on my note 9 and it seems like all of a sudden now it won't let me use the pen to write text messages or notes. Usually with the text messaging I can write with the pen and then send it, but know it just freezes and then disappears.

 

[adegbenroagoro]

Is anyone else having problems writing with there S pen? I recently had an update on my note 9 and it seems like all of a sudden now it won't let me use the pen to write text messages or notes. Usually with the text messaging I can write with the pen and then send it, but know it just freezes and then disappears.

Could the problem instead be with the messaging app? Are the remote control features of the S Pen working? Is your command obeyed when you take out the S Pen from the phone? I'm not having any problems with my S Pen functionality.

 

[Diamonddawg31]

Could the problem instead be with the messaging app? Are the remote control features of the S Pen working? Is your command obeyed when you take out the S Pen from the phone? I'm not having any problems with my S Pen functionality.

I have tried multiple messaging apps..... It's not just messaging apps it's also taking notes. I will try to load up a video to show

 

[adegbenroagoro]

I have tried multiple messaging apps..... It's not just messaging apps it's also taking notes. I will try to load up a video to show

It seems to be your S Pen. Try resetting your S Pen.

 

[Diamonddawg31]

It seems to be your S Pen. Try resetting your S Pen.

Thanks but it didn't work. I will try to give a video on it today

 

[adegbenroagoro]

Thanks but it didn't work. I will try to give a video on it today

If you have a spare(!!) or could borrow the Note 9 S Pen of a friend you could try that pen with your phone. Also clear your phones cache.

 

[Diamonddawg31]

If you have a spare(!!) or could borrow the Note 9 S Pen of a friend you could try that pen with your phone. Also clear your phones cache.

I have the note 9 I will borrow my wife's note 8 pen and see if that works

 

[Diamonddawg31]

Well I tried using my wife's note 8 pen and it didn't work, it worked on her phone but not mine. I tried to show a video but it won't let me

 

[evohicks]

If all else fails then a factory reset is in order as a last resort.

 

[Diamonddawg31]

If all else fails then a factory reset is in order as a last resort.

Factory recent the phone or reset the s pen?

 

[adegbenroagoro]

I thought you'd already tried resetting the S Pen? If you've also tried clearing your cache then doing a factory reset might be one of your last options. The other could be to buy another S Pen.

 

[Diamonddawg31]

I thought you'd already tried resetting the S Pen? If you've also tried clearing your cache then doing a factory reset might be one of your last options. The other could be to buy another S Pen.

Yeah... It sucks cause I likes using the pen sometimes but it is not worth Factory resetting the whole phone and go thru that whole mess.... But your prolly right it's the only other option

 

[strikeIII]

Yeah... It sucks cause I likes using the pen sometimes but it is not worth Factory resetting the whole phone and go thru that whole mess.... But your prolly right it's the only other option

Did you try using it in Safe Mode to see if you still have the issue. If it works in Safe Mode then yeah a factory reset might be in order.

 

[Diamonddawg31]

Did you try using it in Safe Mode to see if you still have the issue. If it works in Safe Mode then yeah a factory reset might be in order.

Hmmm safe mode how or where do I find that? Is that in the s pen option?

 

[strikeIII]

Hmmm safe mode how or where do I find that? Is that in the s pen option?

Check this link out. You might as well wipe the cache partition as well while you're at it too. Then go into Safe Mode and see if your S-Pen functions properly.
https://thedroidguy.com/2019/03/sam...ache-partition-and-reset-applications-1088680

 

[Diamonddawg31]

Check this link out. You might as well wipe the cache partition as well while you're at it too. Then go into Safe Mode and see if your S-Pen functions properly.
https://thedroidguy.com/2019/03/sam...ache-partition-and-reset-applications-1088680

Ok I did the safe mode and it worked... now what should I do?

 

[mhunter6378]

Ok I did the safe mode and it worked... now what should I do?

If it works in safe mode then the likely cause is one of your installed apps. If it we me, I’d start deleting apps from the most recently installed, one at a time while checking the Spen function.

 

[strikeIII]

Ok I did the safe mode and it worked... now what should I do?

If it works in safe mode then the likely cause is one of your installed apps. If it we me, I’d start deleting apps from the most recently installed, one at a time while checking the Spen function.

Agree, or go to Settings - Advanced Features - S Pen - About S Pen then go into each section tap on the "i" icon on the top right, go into Storage Clear Data and Clear Cache. That will pretty much reset everything about the S-Pen so you may need to redo any settings you set for your S-Pen if you made any changes from default.

 

[Diamonddawg31]

Agree, or go to Settings - Advanced Features - S Pen - About S Pen then go into each section tap on the "i" icon on the top right, go into Storage Clear Data and Clear Cache. That will pretty much reset everything about the S-Pen so you may need to redo any settings you set for your S-Pen if you made any changes from default.

So as of right now I took it off safe mode and now it's working Since I switched it back to the regular mode so I will see how this works but at least now I know what to do when that happens thanks again

 

[strikeIII]

So as of right now I took it off safe mode and now it's working Since I switched it back to the regular mode so I will see how this works but at least now I know what to do when that happens thanks again

Awesome, glad it's working for you now.