S5 Arrived with Purple Xs on Water "Damage" Sticker

[thanarc]

Does anyone here know if that sticker can react to the moisture in you hands
cause my phone was working perfect 3 days ago and the something with the software did something to my phone then is would stop working
then it said it had it didn't have the official os
now the battery does work I have never put my phone in water and i have a case the help even more to moisture out

 

[thanarc]

ok if its purples x's on a version model means no water damage
It will turn red (100% sure red )or i think blue , there is water damage
if they tell you it is water damage it is water it is not do not listen to them if it is

 

[bsettz]

All white no x,s from at&t store

Posted from galaxyS5

 

[joelong1]

I am so glad you made this thread. I just bought a used Verizon S5 and saw the purple X and was worried that there was some water damage. Seems like it is carrier specific as to what the stickers look like. My friend has the AT&T branded galaxy S5 & he checked for me and it was completely white.

 

[Valerita]

i just bought a galaxy note 3 att from ebay and it came with the white sticker with red x's on the phone and a white sticker on the battery, i was panicking thinking that someone sold me a water damage phone, i was about to request a refund but i wanted to be sure about it, so it looks like it is ok

 

[heatheranne1234]

THANK YOU!

 

[Kelly Kearns]

All phones I have ever had, the stickers are white, no X or dots. They turn pink with water and will even do that in high humidity areas.

 

[Kelly Kearns]

Does anyone here know if that sticker can react to the moisture in you hands
cause my phone was working perfect 3 days ago and the something with the software did something to my phone then is would stop working
then it said it had it didn't have the official os
now the battery does work I have never put my phone in water and i have a case the help even more to moisture out

The sticker does nothing to affect your phone operation, it just is an indicator of water exposure.

 

[Jonny K]

Does anyone here know if that sticker can react to the moisture in you hands
cause my phone was working perfect 3 days ago and the something with the software did something to my phone then is would stop working
then it said it had it didn't have the official os
now the battery does work I have never put my phone in water and i have a case the help even more to moisture out

Did you try to root your phone?. It could be that you tripped knox. If not it could be malware or a virus.

 

[Mrsmoon91915]

My S5 arrived yesterday and both the battery and the phone itself have purple Xs on the water ingress sticker (images of both attached). That means that it is NOT "water damaged", correct? I read somewhere that it IS damaged if there are Xs, but somewhere else that the Xs mean it has NOT been touched by water, as the purple Xs 'bleed' out into the sticker and turn it red if water touches it.

This is the second S5 BestBuy.com has sent me, both with purple Xs on the stickers. Just making sure it is all good before I let them off the hook.

Thanks in advance for any assistance you are able to provide!View attachment 133135View attachment 133136

Mine is verizon contract and mine came with the purple xs so did the other 2 that we have on contract

 

[rokemsokem]

I just received a new battery that I ordered directly from Verizon. It has Xs on it. The one I replaced (which was still good actually) was all white, as is the little white mark inside the phone itself. It's a Canadian Model.

I'm curious why they do that, though.