Samsung Calendar Notifications Keep Screen On Post-Nougat

[bassoprofundo]

Thanks everyone. Unchecking favorites in Samsung Pay fixed the issue. Interestingly it fixed a very similar issue with Verizon Visual Voicemail. I would play the message, the screen would go black, immediately turn back on and pause the voicemail playback. Unchecking the SP favorites allowed full playback of the voicemail. This is on the Galaxy S8.

Wow. That's bizarre. This is obviously something more serious than a minor glitch in one app. We have the calendar notification issue, the keep alive during phone calls issue I mentioned, and now your issue with the voicemail app... all fixed by turning off the favorite cards feature in Samsung Pay. Not good...

 

[RAWedges]

Interesting. I tried that before on both my phones, and it didn't seem to make any difference.

Yeah, it worked for a second. I've turned off favorite cards and its still happening.

I'm disabling lock screen calendar notifications. Not the preferred solution.

 

[anon(552018)]

Hey guys just checking in. Unfortunately I still have Favorite Cards disabled, so paying with NFC requires way too many clicks. The Samsung forums are not providing a solution. The Moderator/Employee says the built in Calendar and Pay apps both need updating to fix the glitch, and because it's two different teams, there is no ETA.

 

[srgonu]

Has anyone tried changing the default calendar to Google or something else other than Samsung's? Does this problem still happen?

 

[11B1P]

I use the Google calendar, favorite card in SP and calendar notifications remain on the screen. Dismissing the calendar notification from my Gear S3 also clears it from my GS7.

 

[WoofboyX]

The below mentioned update did not fix it for me BUT I finally figured out a work around to keep all the functionality but still stop the battery drain/always on.

I went to the Android app store and downloaded GOOGLE CALENDAR app. Apparently the S7 calendar app is NOT the stock nougat calendar. I then turned of notification in the version of the calendar that comes with the S7. Default settings for the google calendar were fine, I didn't bother to configure everything and the notifies are still following the times set in the appointments in Exchange. You can override that in the google calendar if you want, or not if you are happy with that. Now when the notify occurs, it buzzes the phone (i usually leave my phone in vibrate, if audio was on it would chime), puts a tiny calendar icon in the always on display (I use my phone as a watch so I want to see the low-power always on), and keeps the notify led flashing until i swipe away the notify (or opening it by tapping it). It never turns on the screen. I assume if you turn off the always on display in nougat settings it just flashes the blue notify and buzzes without doing anything else.

At that point, you can choose to still manage all your appointments through the existing calendar app, or you can use the google one you just installed. You don't have to change anything with accounts or sync. And it works with multiple calendars syncing as normal (mine syncs with ms exchange).

The one difference is if you actually tap on the icon to open it, it will open in the google calendar. Still perfectly fine compared to a phone where the first meeting of the morning was knocking down my phone's battery and making it get hot in my pocket.

Tried that on my Note 5 again just to check, but it didn't have any effect. I did finally get a chance to contact Samsung today, and the rep said they have an updated version of the software dropping within a week that has a bunch of fixes included. She said to wait until the next version drops, install, retest, and then contact them back if it isn't resolved.

 

[bassoprofundo]

The below mentioned update did not fix it for me BUT I finally figured out a work around to keep all the functionality but still stop the battery drain/always on.

I went to the Android app store and downloaded GOOGLE CALENDAR app. Apparently the S7 calendar app is NOT the stock nougat calendar. I then turned of notification in the version of the calendar that comes with the S7. Default settings for the google calendar were fine, I didn't bother to configure everything and the notifies are still following the times set in the appointments in Exchange. You can override that in the google calendar if you want, or not if you are happy with that. Now when the notify occurs, it buzzes the phone (i usually leave my phone in vibrate, if audio was on it would chime), puts a tiny calendar icon in the always on display (I use my phone as a watch so I want to see the low-power always on), and keeps the notify led flashing until i swipe away the notify (or opening it by tapping it). It never turns on the screen. I assume if you turn off the always on display in nougat settings it just flashes the blue notify and buzzes without doing anything else.

At that point, you can choose to still manage all your appointments through the existing calendar app, or you can use the google one you just installed. You don't have to change anything with accounts or sync. And it works with multiple calendars syncing as normal (mine syncs with ms exchange).

The one difference is if you actually tap on the icon to open it, it will open in the google calendar. Still perfectly fine compared to a phone where the first meeting of the morning was knocking down my phone's battery and making it get hot in my pocket.

I did have the exact same thing configured, and it does address the calendar notification issue. It's been a bit since I tested, but I'm 99.9% sure it did not fix the issue with the phone screen staying on during a call. Again, the common thread is the Samsung Pay favorite cards feature. In my case, I decided that if I was going to have to have that feature disabled in order to be able to take calls with the phone in my pocket, there was really no point in switching calendars, too.

 

[mdicnman]

Turning off the use favorite cards for Lock Screen and Screen Off resolved my pop up issue. The phone issue is not a Samsung Pay issue though. My wife has the same issue with her shiny new S7.

 

[bassoprofundo]

Turning off the use favorite cards for Lock Screen and Screen Off resolved my pop up issue. The phone issue is not a Samsung Pay issue though. My wife has the same issue with her shiny new S7.

You mean the phone staying on during a call? That also went away for me when I either 1) Turned off the favorites in Samsung Pay or 2) backgrounded the dialer screen while in a call

 

[bassoprofundo]

Now I just got an update Samsung Pay up to version 2.7.11, and lo and behold, the calendar notification issue appears to be fixed!!! I just ran a test with a notification on all 3 devices I had with the issue (S8+, S7E, and Note 5), and after the notification fires in the default calendar and the screen is allowed to time out, it stays off. If you're having the issue, check Google Play for an update rolling out today, install it, and test again.