Mike Dee
Ambassador
- May 14, 2014
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tl;dr: With an S21 Ultra trade-in, my S22 Ultra (256GB, unlocked, green) totals $437.49 (plus tax), and comes with $300 of Samsung Credit. But there are some caveats.
I pre-ordered yesterday (Feb 9) via the Shop Samsung app, which offers a $250 Samsung Credit (instead of the standard $200), plus the $50 reservation credit (which I received email confirmation of prior to the pre-order, but nothing yet since placing the pre-order). With my trade-in, the app cited a pre-tax total of $462.49, with an additional $25 discount to be applied at checkout because I chose the Affirm payment option.
However, the $25 discount was not in fact applied, and an unexplained $12.50 charge was added instead, for a total of $474.99. But an online Samsung Chat rep confirmed that the correct total should be $437.99, and I should expect a refund of the difference after the phone ships. I was careful to save screenshots of the order process in case there was any dispute, and of course I saved the chat transcript.
I believe the 250 credit normally includes the extra 50. At least that's the way it has been in the past My issue was that I only could get 200 on the web verses 250 on the app.
The affirm discount was hidden on the left side of the order page by clicking on a breakdown. At least it was for me. Just kept getting errors trying to use affirm so I gave up because didn't want the white 256 to disappear again after more than 2 hours of issues