Samsung.com Orders

The guy got excited... It was the shipping notification for the trade in box.

But there are some showing they are being charged already.
Let's see, unless we see a significant number of people reporting, I don't take it seriously with few reports. There is lot of confusion with people not understanding difference between pending charges/authorizations etc.

Not saying there is absolutely no chance of shipping early but I'll take it with a grain of salt.
 
Let's see, unless we see a significant number of people reporting, I don't take it seriously with few reports. There is lot of confusion with people not understanding difference between pending charges/authorizations etc.

Not saying there is absolutely no chance of shipping early but I'll take it with a grain of salt.
I'm not even catering , I'll get get the phone when it gets here. I expect everyone but best buy will start seeing action Monday, maybe Sunday night.
 
the pending hold i saw on my card when i placed my order (it happened almost right away) has now disappeared. i wonder if it auto deletes after a certain number of days? it's been 4 days now, i pre-ordered around 12:45am Friday morning (it felt like Thursday night ;)

anyone else's pending charges went away?

My pending charge was there yesterday, isn't there today. Leads me to believe they are getting ready to make the charge permanent here soon.
 
My pending charge was there yesterday, isn't there today. Leads me to believe they are getting ready to make the charge permanent here soon.
The next charge will be when they package for shipping. This is when another thing happens.. With the pending charge, dropping charge and then another charge popping up, triggers dinner cards fraud and denies the charge
 
Let's see, unless we see a significant number of people reporting, I don't take it seriously with few reports. There is lot of confusion with people not understanding difference between pending charges/authorizations etc.

Not saying there is absolutely no chance of shipping early but I'll take it with a grain of salt.
I concur. But you keep posting it's shipping Monday. Hope you're right
 
I concur. But you keep posting it's shipping Monday. Hope you're right
I have zero intel if it ships on Monday or tomorrow or in 10 days

I can only go by my personal experience on the past couple of releases. Doesn't mean it'll be true this time. It's just a data point and most likely will be the case but it can change since Samsung is the one in charge and they can ship whenever they want.
 
Your card has not been charged. This is just an authorization they use to verify the card and make sure the card will handle the charge when it is finally made. No money has been charged to your card yet. When the card is actually charged that will mean that the shipping process is about to begin.

So far, none of the supposed "charges" people are sounding off about in here sound like actual charges, they are likely just auths.
I paid through PayPal as well and my card was charged the first day. It shows as a pending transaction with a hold on the money.
 
Your card has not been charged. This is just an authorization they use to verify the card and make sure the card will handle the charge when it is finally made. No money has been charged to your card yet. When the card is actually charged that will mean that the shipping process is about to begin.

So far, none of the supposed "charges" people are sounding off about in here sound like actual charges, they are likely just auths.


Mine has been posted, not sure if it's because I paid through PayPal but mines not a pending auth, it's posted.
 
Mine has been posted, not sure if it's because I paid through PayPal but mines not a pending auth, it's posted.

Yeah PayPal generally goes thru immediately, it’s like ACH and they are different compared to credit card processing. In fact have seen some sites say that as well when ordering via PayPal, forgot which one.

Edit: Yep I’m right found the FAQ on samsung that for paypal they charge immediately. Link in my post below
 
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Mine has been posted, not sure if it's because I paid through PayPal but mines not a pending auth, it's posted.

Here is the answer straight from the source, as expected standards procedure just like every other retailer ??????

“When does my payment method get charged?

Samsung will not charge you until your order has been shipped. At the time you place your order, we'll request from your financial institution to pre-authorize your card for the total amount plus all applicable taxes, fees, and shipping charges (if any).

Note: Orders placed with PayPal are immediately charged after the order has been placed.”

https://forums.androidcentral.com/e...2Fus%2Fsupport%2Forder-faqs%2F&token=XaN-9noj

Go to shipping and payment FAQs
 
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I paid through PayPal as well and my card was charged the first day. It shows as a pending transaction with a hold on the money.

Same here , I was charged as soon as I ordered
(2/21/20) 2:00 Am
Received an e-mail with order confirmation , nothing after that
 
I paid through PayPal as well and my card was charged the first day. It shows as a pending transaction with a hold on the money.
Samsung FAQ states that PayPal you will be immediately charged and credit card charges get posted only when the orders ship. I posted link to the FAQ few posts above.
 
My order status just changed from "order placed" to "in process" and the "cancel item" button has disappeared... huzzah!
 

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