what carrier? state? note 7 user?Just got mine delivered around 2 PM! Ordered on Agusut 31st with regular shipping.
what carrier? state? note 7 user?Just got mine delivered around 2 PM! Ordered on Agusut 31st with regular shipping.
I am on hold for 1 hr 10 mins. lol good luckI placed my order on the 7th. Supposed to ship by 15th. But still says preorder and the preauth on my cc disappeared. I'm calling Samsung now. Been on hold already 10 min. The automated message says wait time will be more than 30 minutes because of extremely high call volume. Lol. They suggest I fill out the request form on the website and someone will get back to me within 24 hours. I did that 2 days ago and I'm still waiting for a response. Such a joke with these people.
T-mobile, Illinois, and regular trade in (Note 5)what carrier? state? note 7 user?
Ordered 9/8 and nothing has changed.Anybody order the Verizon version on 9/5 or after get a shipping notice yet? My confirmation email on the day I bought it said 9/14 arrival but no change online so that isn't happening. Still preorder status on Sammy website.
The bot that I spoke to at Samsung e-commerce told me there were two shipments planned for Note 7 owners, one batch shipped on 9/7 and the next batch is shipping 9/14. That doesn't me me feel any better since I still won't get the phone until after the 15th. Plus, I doubt he knows what he's talking about.
No pending charges, no posted charges, no charge history, no email, no nothing.
TD bank is confused as to why this is happening, samsung's representative said this is a first and unique situation since she's never heard of something like that. That's when I knew I was in ****s creek.
The bot I talked with ends up with a fight. She said it isn't shipped yet. Whereas, the previous bot told me I am supposed to get it tomorrow. When I asked, how come others ordered after me, got theirs, she replied, she is not responsible for them. When asked, I am note7 customer and I was supposed to get priority shipping, she said, note 7 customers has nothing to do with shipping, when said then why does it says that I will get preorder shipped by 11 Sep, the bot replied, that it means the shipping will start from that day, and I will get it after that. lol She had answer to all my questions.The bot that I spoke to at Samsung e-commerce told me there were two shipments planned for Note 7 owners, one batch shipped on 9/7 and the next batch is shipping 9/14. That doesn't me me feel any better since I still won't get the phone until after the 15th. Plus, I doubt he knows what he's talking about.
The bot that I spoke to at Samsung e-commerce told me there were two shipments planned for Note 7 owners, one batch shipped on 9/7 and the next batch is shipping 9/14. That doesn't me me feel any better since I still won't get the phone until after the 15th. Plus, I doubt he knows what he's talking about.
Well I'll tell you we are similar but not quite the same (TD has the charge from Samsung, but Samsung doesn't recognize it). And I was told it was happening alot. And I've read on here it happened to at least one other person on this thread. So not really unique. But you said you cancelled and reordered right?
The bot I talked with ends up with a fight. She said it isn't shipped yet. Whereas, the previous bot told me I am supposed to get it tomorrow. When I asked, how come others ordered after me, got theirs, she replied, she is not responsible for them. When asked, I am note7 customer and I was supposed to get priority shipping, she said, note 7 customers has nothing to do with shipping, when said then why does it says that I will get preorder shipped by 11 Sep, the bot replied, that it means the shipping will start from that day, and I will get it after that. lol She had answer to all my questions.
Not to mention that, the bot was again from the third world country.
I am on hold for 1 hr 10 mins. lol good luck
The bot that I spoke to at Samsung e-commerce told me there were two shipments planned for Note 7 owners, one batch shipped on 9/7 and the next batch is shipping 9/14. That doesn't me me feel any better since I still won't get the phone until after the 15th. Plus, I doubt he knows what he's talking about.
The bot I talked with ends up with a fight. She said it isn't shipped yet. Whereas, the previous bot told me I am supposed to get it tomorrow. When I asked, how come others ordered after me, got theirs, she replied, she is not responsible for them. When asked, I am note7 customer and I was supposed to get priority shipping, she said, note 7 customers has nothing to do with shipping, when said then why does it says that I will get preorder shipped by 11 Sep, the bot replied, that it means the shipping will start from that day, and I will get it after that. lol She had answer to all my questions.
Not to mention that, the bot was again from the third world country.
While I downloaded the Fedex app, they asked for my card information in order to register. Do you have to do that?