Samsung: Galaxy Note 9 Pre-Order Thread

[j8rr3tt]

Somehow I've been getting different dates than you guys have. Ordered the 19th, but they say I ordered the 20th. I have emails to show I ordered the 19th. They said it was suppose to ship week of Aug 23rd. On the evening of the 27th the status changed to backordered in the Shop Samsung App. As I posted earlier, I called last week and they told me it'll ship the week of Sept 6th. T-Mo blue 512. I'll let you guys know what they say when I call next week to figure out wtf.

That's odd they tell some people the week of the 6th and other the week of the 5th. What kind of week starts on Wednesday or Thursday anyway?! Lmao

 

[matther22xdroid]

After reading the horror stories of Samsung's trade in process I decided not to take the $450 gamble. I went to BB got $400 plus $150 BB gift card and $70 wireless charger. Cancelled Samsung preorder on the spot.

 

[berfles]

So when do you guys think a phone will ship if I place an order in the coming days? I'm holding onto my 128GB as long as I can until I have to return it, at which point I'll order the 512 but it's going to suck going back to my S7 Edge for a month.

 

[Connor Hendricks]

So when do you guys think a phone will ship if I place an order in the coming days? I'm holding onto my 128GB as long as I can until I have to return it, at which point I'll order the 512 but it's going to suck going back to my S7 Edge for a month.

Depends on who your service provider is. I checked on a T-Mobile phone. That's said to ship week of 9/30. I think Verizon is back-ordered until mid-October.

 

[Connor Hendricks]

Btw, this message was posted with an S7 edge

 

[Ziltaris]

And now the inability of communication, as they have removed the chat functionality. Which must have been done through a "hot fix" because the devs have no idea.

My chat is still there

 

[berfles]

Depends on who your service provider is. I checked on a T-Mobile phone. That's said to ship week of 9/30. I think Verizon is back-ordered until mid-October.

I'm getting the unlocked version.

 

[Ziltaris]

I'm getting the unlocked version.

I'm getting the 512 AT&T and they guaranteed me this week. Ordered 17AUG.

 

[Connor Hendricks]

I'm getting the 512 AT&T and they guaranteed me this week. Ordered 17AUG.

Don't hold your breath

 

[Ziltaris]

Don't hold your breath

But my face would match the phone

 

[ilordvader]

Best Phone i ever got

https://www.youtube.com/watch?v=S-PK0tMNCTI

DUBAI

https://www.youtube.com/watch?v=q3yKeYtrD6E

https://www.youtube.com/watch?v=w60JVTjC7sg

 

[joeblow123456677889]

For tmobile, the unlocked US version 512gb from amazon works flawlessly. Waiting for the pre order to ship will bring you all the way up to the s10 where you will definitely wait 6 months for that thing to ship out. The horror stories are only going to get worse with those i bet.

In essence, if u got cash or an amazon card to finance buy from amazon.

 

[Ziltaris]

For tmobile, the unlocked US version 512gb from amazon works flawlessly. Waiting for the pre order to ship will bring you all the way up to the s10 where you will definitely wait 6 months for that thing to ship out. The horror stories are only going to get worse with those i bet.

In essence, if u got cash or an amazon card to finance buy from amazon.

I financed though AT&T Next Year

 

[Ziltaris]

I financed though AT&T Next Year

I didn't realize that ment I would get it Next Year.

 

[DirtMcGirt]

The problem here is the lack of communication.

I love the pre-order threads, the amount of anxiety people get that they don't have their phones on a new release is simply amazing. I'm used to being backordered after years and years and years of new releases, it's the same show/same threads every single time.

 

[Ziltaris]

I love the pre-order threads, the amount of anxiety people get that they don't have their phones on a new release is simply amazing. I'm used to being backordered after years and years and years of new releases, it's the same show/same threads every single time.

Its more the fact with me there are no communications, no information, nothing unless you start it your self and then it's wrong or a lie. Dont see why I opted for order updates to be texted to me when there are no updates. After 20+ days no updates. Even there app and site cant seem to know if it's in preorder or backorder (each reports the opposite). And it's not anxiety... it just pisses me off.

 

[tfou79]

I love the pre-order threads, the amount of anxiety people get that they don't have their phones on a new release is simply amazing. I'm used to being backordered after years and years and years of new releases, it's the same show/same threads every single time.

I agree with you but it doesn't make it okay for a manufacturer to do this "every year."

 

[tfou79]

Meanwhile, these are waiting.

 

[Connor Hendricks]

I love the pre-order threads, the amount of anxiety people get that they don't have their phones on a new release is simply amazing. I'm used to being backordered after years and years and years of new releases, it's the same show/same threads every single time.

Sounds like somebody is here just to stir the pot. Aside with what has already been said about inaccurate info being told by Samsung, and then the lack of info that follows, from experience this isn't exclusive to just phones with Samsung. They've done this other products, too. There's software out there already Samsung could be utilizing to get things done from the start. Why tell customers their orders will ship "week of Aug 23" when they know they've sold out of the product available to ship that date? If they have 5,000 widgets available, the order for widget 5,001 and beyond should automatically show back-ordered, expected shop date of MM/DD. Instead, we'r have to call customer support in order to get into, that is wrong from the start, but they don't know it. When an order is placed it should automatically be tagged to product # xxxx out of xxxxxxx out of pallet # xxx. The order I placed on the evening of 8/19 should've never shown "shipping week of 8/23 because the product was never available to fulfill my order. As i said earlier, the software exists already, so it's not like I'm asking for the wheel to be reinvented.

Furthermore, the longer this goes on the more I suspect the flat sales for S9/S9+ phones have more to do with lost customers due to crappy customer service and less with the fact the S9/S9+ was a mildly updated S8/S8+. Google, Mictosoft, Motorola, LG, and Huawei don't make bad phones. There's lots of competition in the android-based phone market for disgruntled Samsung customers to wander over to in search of better customer service.

 

[Ziltaris]

Sounds like somebody is here just to stir the pot. Aside with what has already been said about inaccurate info being told by Samsung, and then the lack of info that follows, from experience this isn't exclusive to just phones with Samsung. They've done this other products, too. There's software out there already Samsung could be utilizing to get things done from the start. Why tell customers their orders will ship "week of Aug 23" when they know they've sold out of the product available to ship that date? If they have 5,000 widgets available, the order for widget 5,001 and beyond should automatically show back-ordered, expected shop date of MM/DD. Instead, we'r have to call customer support in order to get into, that is wrong from the start, but they don't know it. When an order is placed it should automatically be tagged to product # xxxx out of xxxxxxx out of pallet # xxx. The order I placed on the evening of 8/19 should've never shown "shipping week of 8/23 because the product was never available to fulfill my order. As i said earlier, the software exists already, so it's not like I'm asking for the wheel to be reinvented.

Furthermore, the longer this goes on the more I suspect the flat sales for S9/S9+ phones have more to do with lost customers due to crappy customer service and less with the fact the S9/S9+ was a mildly updated S8/S8+. Google, Mictosoft, Motorola, LG, and Huawei don't make bad phones. There's lots of competition in the android-based phone market for disgruntled Samsung customers to wander over to in search of better customer service.