Samsung s6 completely died

[tikoy243]

Anyone else have an s6 that just randomly died? Mine was working, I laid it down for 5 minutes, then came back and there was no power coming to it at all. Battery was charged, it showed no signs of any problems. I tried powering on and off and there was no reaction at all. Tried to plug it into 2 different chargers, and it did not even show it was plugged in. Called Verizon and they are sending my new device tomorrow. This is so frustrating and random!

Posted via the Android Central App

hi leslie i experienced exactlty the same problem as yours. try holding the power button and low volume at the same time for 10 secs and it will restart

 

[SkyCreation]

Hey there.
Today I experienced the same! It's such a shame though because I'm not an apple fan and got disappointed by S6 Edge (moreover the device costs a lot).
As I was talking on the phone and removed it from my ear to press the button to hang up - the device was already dead. I mean - black screen and nothing happened after pressing several times the buttons. The battery was 80% full and the phone was a bit warm.
Dunno what to do! It's been only a month since I've bough it.

 

[mikefiori1]

Perform a soft reboot, hold the power button and volume DOWN button for about 10 seconds and the phone should reboot.

 

[andriod Themefordoid]

How is the battery life compared to the HTC one m8 of last year?

 

[Matthew Greaves]

Cheers man your a life saver !!!

 

[Sheila Lorenza]

Mine also died like yours. I hold the power button and the volume down button at the same time for 11 sec. And it works again as usual

 

[carter79]

I had this today but after a reboot I had a screen come up with a warning that custom OS could be harmful (I'm using nova) I opted to continue without using the custom OS..

Posted via the Android Central App

 

[Whidbilly]

Holding down power button and volume down button for 10 seconds brought up a menu that allowed me to re-boot my phone!

 

[Jordan Frazier]

if you can get it back into download mode, then look for the knox code and if it changes from 0 to 1 or says 0x10000 instead od 0x0000 or anything changes besides 0 (0x000) your phone has identified that the system was faulted by the flash and therefore your warranty is now void because the knox security system has changed from the original setting. If it says custom most likely it has detected as well that the system was flipped but because you said it still says samsung official they may let it slide. But im not sure what that means i believe is that the phone is an official samsung and that the flash was an official samsung code but it wasnt the original code on the phone. Sometimes a flash on the phone will change the imei so that could mean why the phone is now custom, More than likely though the repair person will have to flash your system anyway and if that doesnt work then your motherboard isnt being read by NAND and you probably need a replacement, i have been up solving mine and calling eveyr technincian store, repair person, and customer service since my phone did what yours did about 3am this morning. Ive got no sleep had about 3break downs and sadly i think it needs to just be professionally checked. My NAND keeps getting a write fail and nothing is passing over to my phone. i can still get into the recovery mode to perform factory resets and cache wipes but it says dm-veridity verification failed and even after multiple factory resets and cache wipes and accidentally hitting the adb button it has led me no where but a continous boot. My phone is only 12days old. Samsung will cover it because i didnt knock my warranty or show evident of any faulting with the OS. The phone had done a update to a new firmware and once that finished i did a factory reset from the phone settings and when i went back to wipe the cache the phone shut down and since then hasnt been able to go past the logo SAMSUNG GALAXY s6 screen powered by android. So as upset and dissastisfied as i am with the phone, i definately appreciate all the youtube videos, forums, repair technicians, and customer service advice i got today. I have definately learned more than i needed to know lol and downloaded about every type of odin available and both firmwares for the lollipop 5.1.1. for samsung galaxy and the original 5.02 the 5.02 got the farthest in download until it shut down because of the written fail and then again because of COM port, but the other one didnt even get past system configuration so i guess something needs to be looked at immediately. If you know anything please do respond back to this message before i send mine off thanks a bunch lovelies

my phone is a samgun galaxy s6 with model SM-G290P (sprint), i was originally on android 5.02 i guess but i got the phone activated in stores so when it was given to me from the moment i had it i was on 5.1.1. , i also noticed that my phone goes through odin mode easily but wont connect to the computer i have installed the smart switch, uninstalled after it failed to work with kies, i have installed the mobile drive individually and it picked it up on odin but wont pick it up on smart switch. I do know that if i can locate my s/n number then i can just plug it into smart switch to do the factory flash but i cant locate the s/n number being my phone is turned off. i tried the DEC,HEX AKA IMEI, ICC ID, RS UNDER THE BARCODE, AND none of these codes seem to be a valid s/n number. if someone could assist me with that i would be TREMENDOUSLY GREATFULLLLL!!! ALSO BEFORE i could just click my power button once and the phone would come on now i have to slightly hold it a few second for it to even show the logo.i have also noticed that if i charge my phone the phone loops otherwise if i go to download and cancel and then power on the device manually then it shows the logo once and then shuts off. so hurt you guys!

ALSO WHEN MY PHONE IS OFF I CAN SEE THE BATTERY IS CHARGING RIGHT NOW IT IS AT 82%, sorry for the caps i was typing and reading the phone. On the recovery mode update using ADB is disabled apparently and so is the option to update using external storage the apply update from cache is deprecated too and also when i started having a problem when i hit the power button home button and the volume up it showed the little android man died now it shows he is ok and up right like normal but the dm-verity verification failed still , I AM ABLE TO SEE EVERY LOG IVE RECREATED IN RECOVERY UP UNTILT EH VERY FIRST CACEH WIPE I DID THE DAY AFTER I RECIEVED THE PHONE. IS THERE A WAY I CAN TAKE THE IMAGE OR INFO FROM THIS TO REFLASH THE PHONE MAYBE?!!?!?

 

[Lizzy Porter]

My S6 has just done exactly the same! So cross

 

[chrisnutt]

I'm on my third s6 to do this,surely can't be a hardware problem to be this common,I'm hoping it's software,if it was hardware would a simple soft reset really cure it ?

 

[Liam Smith3]

I had the same problem.Phone died out of nowhere. Volume down and power for seconds workd. Thank you!!!!

 

[Jay Bruce]

"power" & "Vol down" just saved me from a huge hassle. Thanks so much!! My phone did same thing, I went to bed with over 90%, woke up to 'dead' phone that wouldn't charge or show any signs of life.

 

[BWGA]

I had the same problem. The soft boot worked for me. THANKS!!!

 

[Amy Fenge]

Thank you! my phone died and I followed your adise and it now works again!

 

[Dumitrescu Stefan]

Just had the same problem, my phone was dead, tried charging it, tried everything, then, I tried entering the recovery mode ( volume down+home+power ) and my device suddenly woke up, I recommend trying this.

Sent from my SM-G920F using Tapatalk

 

[wendyv1977]

I had the same problem with my s6. Tried the soft reset and it worked, thank you.

 

[david duong1]

Re: Samsung s6 edge completely died

I bought s6 edge several months from e bay the original logo is AT&T but the phone is unlocked for variable carriers.
First I was with Simple Mobil for several months then recently I am with AT&T about 3months my phone now is completely dead
I try to charge it but no sight of battery life did any body have had the same situation please help?Thanks

 

[mikefiori1]

Re: Samsung s6 edge completely died

Hold the power button (right side of the phone) and the volume down button (left side of the phone) for 10 seconds or so until the phone reboots. This happened to me once more than a month ago (after having the phone for about 2 months) and hasn't since. I usually do a restart of the phone about once a week to clear things out. Not us if it's a result of the RAM issues we're all waiting to be resolved or not but the soft reboot should resolve your problem, and a restart every now and then hopefully will keep it from reoccurring.

 

[IMANUT46]

Just a FYI. The S6 has its own forum group.

Verizon Samsung Galaxy S5 Lollipop 5.0