Simultaneous Wifi & 4g connectivity issues

[Eddie Gee]

Seems that the wifi and cellular networks get crossed or linked together. When one of them loses connection, they both go down and both icons show exclamation marks. Happens randomly. Sometimes when i disable the wifi, my 4g loses connection momentarily. Never had this issue before, pretty weird...

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! Did this only start after the Lollipop update?

First, did you already try wiping the cache partition? https://motorola-global-portal.cust...prod_answer_detail/a_id/102367/p/30,6720,9277

Second, go to Settings>Wi-fi, tap Menu>Advanced, and look for a "Wi-fi Optimization" setting. Turn it off, and see if the problem persists.

 

[emock81]

This happens to me often, mainly when I have to reset my Wifi router. A quick fix is to put the phone in airplane mode for a few seconds then turn that off. The connections work well after that.

 

[SMBrach]

Any other ideas? I'm having this problem right now... All day today. :/

 

[C Bandy]

I have had the same issue since updating to Lollipop, except the only think consistent with my data is that it is constantly dropping. Factory rest was done, nothing... Partition cache cleared... nothing. I would turn off my mobile data connection and turn it back on... data would come back, only to drop again. Verizon gave me a new SIM card, and it still would not work as intended. Supposedly, the update corrupted my phone's IMEI and ICCID numbers. I had to have my phone warrantied and replaced.