Re: Sprint's LG G2: Official KitKat info - The Rumors, Conjecture and Hearsay thread.
This...
Sprint: All agents are currently busy, please hold for the next available specialist.
Sprint: Thank you for waiting, you're in our Chat queue in position 1. We will connect you to a specialist soon.
Sprint: Thank you for waiting, you're in our Chat queue in position 1. We will connect you to a specialist soon.
Customer: hello
Lawrence H.: Hello.
Lawrence H.: Please be free to ask me any question you have.
Customer: any news about when kitkat 4.4.2 will be pushed out to the LG G2
Lawrence H.: Let me check it for you.
Lawrence H.: Thank you for waiting.
Lawrence H.: Sprint's LG G2 Android 4.4 KitKat is now confirmed and we can expect it to be available by the month end. The testing is almost complete, your patience is appreciated.
Customer: so by the end of March?
Lawrence H.: Yes, we can expect it to be available by the end of March.
Customer: thank you. good to hear that
Lawrence H.: You're welcome.
Customer: still a long wait but at least it lets me know when.
Customer: do you know when that will be said on the website?
Lawrence H.: I understand that, recently the new update on Samsung phones cause a lot of service issue so Sprint/LG want to make sure everything works just fine with the new update.
Lawrence H.: I am sorry, I am unable to confirm when the information will be available online.
Customer: but by the end of march is offical?
Customer: barring any problems
Lawrence H.: No, nothing is official, just the information that Sprint LG G2 will get the update very soon. Looking at the testing, we can expect it to be available by the end of March.
Customer: okay
Customer: thank you
Lawrence H.: Only thing confirmed is that the Sprint LG G2 will get the update real soon, the exact date is not yet available.
Lawrence H.: You are welcome.
Lawrence H.: A note has been added to your account to capture the details of our conversation for other individuals to reference when they access your account.
Lawrence H.: Is there anything else I can assist you with today?
Customer: thank you, no I will say this on a disscussion in the forom boards
Customer: try to calm the fire storm
Lawrence H.: Okay.
Lawrence H.: I can understand.
Customer: everyone wants it bad
Lawrence H.: If you require assistance in the future, please don?t hesitate to chat with us again.
Lawrence H.: Thank you for contacting Sprint. You?ll receive a transcript of our chat within a couple of hours at the email address you provided at the beginning of this chat session.
Customer: thank you
Lawrence H.: You're welcome.