Still have missing memory? Only 2GB

You don't have to take my word for it. Check out the sources linked in the thread. Consensus right now is that it's 4 gigs internal due to SLC configuration (not something that can be changed). If new information arises that disproves that then I'll accept it but until then it's considered 4 gigs internal.
This is all irrelevant. The only thing that matters is that the phone was sold by Verizon reps the same way the street understood the internal memory -- 8GB less formatting, leaving you with 7GB and change.

HTC and Verizon Wireless had plenty of time to alert consumers and the press about the "mistake." They must have known about this and figured "why bother correct it? It's not OUR mistaken assumption." Well.... they have two problems:

(1) HTC's website says 8GB internal memory. In the marketplace, the standard for listing memory is the full capacity which is always less formatting. But here, HTC didn't bother alerting the public that this amount was not comparable to other phone models and thus had a duty to make this clear.

(2) VZW's own reps sold it as every customer assumed. They can't deny their own liability.

It's a mess. They told me a software update should fix the problem. They are probably trying to figure out why they thought they'd get away with this and are wondering whether they should prepare some type of settlement in anticipation of some class action lawyer punishing them.

I'm guessing we'll see them either do something within a month or two or we'll see some lawyer file a class action. Deep pockets, avoidable and potentially intentional "error." Who knows. Bottom line is that this phone has too RAM that doesn't mount for the foreseeable future.
 
I sent an email to HTC about this but I am not expecting any response from them. My next move will be a complaint to Verizon. This is an issue that we should not let go. We paid for a smartphone with 8G internal memory so why should we settle for less?
 
This issue (SPECIFICALLY the fact that if you run out of memory, the phone can freeze, slow down, or lose data) coupled with 2 hour battery life is going to be the end of it for me.

Back to BlackBerry I go.
 
I think it is possible that the system software could take up a good amount of memory but unlikely. I don't think they would flat out lie to everyone. But its not a huge deal for me. I don't really need that much memory on my phone. 32GB is plenty. Hell, this is not nearly as bad as when Microsoft advertised the Xbox 360 HDD as being 20GB when you actually only got 13.
 
lolno. The xbox hard drive isn't anywhere near 20 gigs to begin with. Idk how they got away with not calling it 16. A good amount of that leftover went to partitioning, very little ever goes to drivers put of the box. As a hasn't system there are no actual hardware drivers suited on the hard drive.

Back to the thunderbolt: lolno. If by cache you mean a set up that resembles raid on a lower level then yes.

-stock HTC Thunderbolt tapatalk
 
This is all irrelevant. The only thing that matters is that the phone was sold by Verizon reps the same way the street understood the internal memory -- 8GB less formatting, leaving you with 7GB and change.

HTC and Verizon Wireless had plenty of time to alert consumers and the press about the "mistake." They must have known about this and figured "why bother correct it? It's not OUR mistaken assumption." Well.... they have two problems:

(1) HTC's website says 8GB internal memory. In the marketplace, the standard for listing memory is the full capacity which is always less formatting. But here, HTC didn't bother alerting the public that this amount was not comparable to other phone models and thus had a duty to make this clear.

(2) VZW's own reps sold it as every customer assumed. They can't deny their own liability.

It's a mess. They told me a software update should fix the problem. They are probably trying to figure out why they thought they'd get away with this and are wondering whether they should prepare some type of settlement in anticipation of some class action lawyer punishing them.

I'm guessing we'll see them either do something within a month or two or we'll see some lawyer file a class action. Deep pockets, avoidable and potentially intentional "error." Who knows. Bottom line is that this phone has too RAM that doesn't mount for the foreseeable future.
Just a question... when you are so upset about the missing internal 4GB (per the specsheet), how are you dealing with the extra 16GB on the SDcard (per the same specsheet)?

I don't like the whole deal either, but... I'm just sayin'.....

-Frank
 
HTC replied to my email and said that there is in fact 8 gigs but basically the OS and security features take up all of that missing space. I can post the exact response from HTC if anyone is interested.
 
I'm not because it's a load of IT bullcrap.

No OS let alone a mobile one should take up 4(2^40) boolean switches.
 
HTC replied to my email and said that there is in fact 8 gigs but basically the OS and security features take up all of that missing space. I can post the exact response from HTC if anyone is interested.

I'd love to see it. I thought it was pretty much proved that there was only 4GB.

-Frank

Sent from my HTC ThunderBolt 4G/LTE using Tapatalk
 
The TB runs the SAME OS as my old Incredible so how would both have 8gb, but the TB have only 2.6gb free after the OS and apps and the Incredible have well over 6.5gb free.

Does VZW and HTC think their customers are too dumb to realize this? Hmmm same OS and yet the TB has just about 4gb less memory.

This is the crap I mean that the manufacturer and carrier have to be held accountable. Even after its brought to the attention of both parties they just lie and come up with excuses!
 
Alright here is the email response I got from the HTC Support

I understand that you are concerned about the difference between the 8 GB advertised for the Thunderbolt and the portion of the internal memory available for use on the device. In truth, the HTC ThunderBolt does indeed have 8GB of internal memory. The amount of memory listed in the device's product specifications reflects the entire amount of memory that the device contains. A large portion of the memory is used for both the formatting and secure storage of the operating system as well as preloaded applications. The remaining portion of the memory, approximately 2.6GB, is available for additional applications and other media storage. In addition to the internal memory, you can store content and some applications on the 32GB SD card which is included with your device. This is one of the largest capacity SD cards provided today and allows for easy back-up and portability of your content and applications. I do apologize for any confusion.

Sincerely,

Philip



I want to know what everyone has to say about their response to the "8 gig" internal memory.
 
I have nothing to say.
Buy a new windows computer with a 500GB hard drive.
First, it'll have more like 487GB (1000 MB per GB advertised vs. 1024MB per GB actual) and then see how much Windows 7 takes up (around 10 to 15 GB on any and all computers I've worked on/setup)...

I've never heard of anyone calling Dell, HP, Gateway asking why they don't have a 500GB of free space....

I have a brand new PC on my desk right now. 500GB hard drive.
It has all the updated and patches, Acrobat Reader X and Corporate Symantec Antivirus. That's it....nothing else. (Not even factory bloatware) and I have 441GB free of 461 (It has 3.22GB reserved space for the factory image)
 
Alright here is the email response I got from the HTC Support

I understand that you are concerned about the difference between the 8 GB advertised for the Thunderbolt and the portion of the internal memory available for use on the device. In truth, the HTC ThunderBolt does indeed have 8GB of internal memory. The amount of memory listed in the device's product specifications reflects the entire amount of memory that the device contains. A large portion of the memory is used for both the formatting and secure storage of the operating system as well as preloaded applications. The remaining portion of the memory, approximately 2.6GB, is available for additional applications and other media storage. In addition to the internal memory, you can store content and some applications on the 32GB SD card which is included with your device. This is one of the largest capacity SD cards provided today and allows for easy back-up and portability of your content and applications. I do apologize for any confusion.

Sincerely,

Philip



I want to know what everyone has to say about their response to the "8 gig" internal memory.

I think it's bull****. There's no way the OS, preloaded crap, and security features take up 6 gigs. My backup image of OS X is 6 gigs--a mobile OS better not be 6 gigs.
 
lol I know they're just saying what their boss told then to bit there's a cheeky irony in a long false explanation signed with "sorry about the confusion" at the bottom.

-stock HTC Thunderbolt tapatalk
 
I would like to see HTC give us a break down on how much the OS is using, preloaded stuff, security, etc. If a computer's OS takes about 10 gigs, I don't see a mobile device OS taking up about 5.5 gigs. I'm not a professional or anything close but that is my personal opinion.
 
I have nothing to say.
Buy a new windows computer with a 500GB hard drive.
First, it'll have more like 487GB (1000 MB per GB advertised vs. 1024MB per GB actual) and then see how much Windows 7 takes up (around 10 to 15 GB on any and all computers I've worked on/setup)...

I've never heard of anyone calling Dell, HP, Gateway asking why they don't have a 500GB of free space....

I have a brand new PC on my desk right now. 500GB hard drive.
It has all the updated and patches, Acrobat Reader X and Corporate Symantec Antivirus. That's it....nothing else. (Not even factory bloatware) and I have 441GB free of 461 (It has 3.22GB reserved space for the factory image)

now how would you feel if instead of having 59 GB of your 500 used up you had 325 GB used up. You would not be saying the same thing when 2/3 of it was gone and you could not access it.

Most people are not going to say anything because 441 GB is a lot of space to use up where 2.6 GB will go a little faster
 
Well thankfully opinions don't matter in electronics. There are references in my earlier posts in this thread that give you that breakdown from rooted users who went snooping. It's a total of 4.6 gigs of actual memory. 2 is used by android sense, and ungodly amounts of bloatware. The rest is what you get. All signs points toward SLC configuration. Can't be changed.

Also apples and oranges. Phones are not PCs don't try to tell yourself they are. They have a long way yet to go.

-stock HTC Thunderbolt tapatalk
 
Speaking strictly on the point of the hamburger in the picture @ McDonalds is not what they serve you on your tray or in your bag.

Phones are absolutely not PCs...I agree.
But some comparisons can be applied no matter what the end product is.

Here's another. When your gas gauge reaches E, does your car stop running? No. It has reserve beyond E....(c'mon, admit it...at one time or another you tested how far/how long you could go on E)...

Just an example.
With the ability to run most apps from the very large SD card, I'm more than content.