T-mobile and search data network internet issues

[speed13]

Looks like starting to have issues with network. Many times last two days I having problems browsing internet, even when I'm on wifi won't open pages and showing no network availability (data). So what are the way to clear cache or what is best way to have fast and snap phone?

There is definitely slower after recent software upgrade.
Anyone else having this issues?

 

[speed13]

I did full network reset and started working fine. Not sure for how long but so far works.

 

[B. Diddy]

Here's how to wipe the system cache partition: https://support.t-mobile.com/docs/DOC-37180

 

[THEPRFCT10]

I did full network reset and started working fine. Not sure for how long but so far works.

What is this you speak of? How do you do this?

 

[B. Diddy]

What is this you speak of? How do you do this?

Probably meant this.

 

[THEPRFCT10]

Seems to be a bad link.... Any chance you can screen shot it? Thanks for your help

Probably meant this.

 

[speed13]

Seems to be a bad link.... Any chance you can screen shot it? Thanks for your help

Here you go

 

[B. Diddy]

Thanks @speed13! But I was actually trying to show this help page about resetting the network settings: https://forums.androidcentral.com/e...support/knowledge-base-216818/&token=Y1oDNHdE. Verizon links always show up weird on the forums, which is why I usually embed them.

 

[THEPRFCT10]

Here you go //uploads.tapatalk-cdn.com/20180626/f43028624a35ac6c0a813d26620a57dc.jpg

Thanks but I was referring to resetting the network settings you mentioned not the wipe cache partition sorry!

 

[THEPRFCT10]

So I found it but does it completely erase all the passwords and stuff? It doesn't specify EXACTLY what happens if you choose to reset network settings!

 

[speed13]

Will only erase your passwords for any Wi-Fi you previously had. So you can again just login to any Wi-Fi you wish to use. Also while you in settings i would suggest do following:
Go to settings >three dots at the top right corner >show system settings apps>search for Bluetooth >>>tap on it>>storage >>clear data

After that do following:
Go to settings >general management >reset>reset network settings. (please keep in mind that this will reset Wi-Fi, cellular data and Bluetooth settings which means you will have to input your Wi-Fi credentials again.

Now do following:
Quick optimization: go to settings > device maintenance >optimize now.
Storage: apps> settings > device maintenance > storage > clean now.

After all this i would do wipe cache partition and your network should work properly.

I have done all above and everything is smooth again. No problems with connection or network.


You will not going to loose any phone data so no need to worry about it since it's not factory hard reset.

 

[speed13]

Thanks and appreciate for your response and help. I have wrote how to properly reset network, Bluetooth and partition cache.
I hope this will help someone else as helped me

Thanks @speed13! But I was actually trying to show this help page about resetting the network settings: https://forums.androidcentral.com/e...support/knowledge-base-216818/&token=e5gJPZSX. Verizon links always show up weird on the forums, which is why I usually embed them.