The check mark does not work

[mickkev]

I tried to power off or restart the watch by tapping the check mark in setting, but it doesn't respond. What should I do?

Posted via the Android Central App

 

[Willber G]

My settings option works ok, but you can also turn it off by pushing the power button on the back (in the 3 o'clock position).

 

[mickkev]

Thank you very much. I have tried it but it didn't work. I guess I need to upgrade it to ZenWatch 2.

Posted via the Android Central App

 

[Willber G]

Sounds like the software is locked somehow. I would let the battery go completely flat and then see if recharging kick starts it.

 

[mickkev]

That's exactly what I'm doing right now. I'll see wait and see how it turns out. Thanks!

Posted via the Android Central App

 

[Willber G]

Good luck, let us know how you get on.

 

[mickkev]

After I had drained the battery and then recharged it, that check mark still didn't respond. I believe it is a hardware problem: there is something wrong under the right side of the lower half of the watch face where the check mark resides. Time for me to find a replacement... Thanks!

Posted via the Android Central App

 

[Penguwin]

After I had drained the battery and then recharged it, that check mark still didn't respond. I believe it is a hardware problem: there is something wrong under the right side of the lower half of the watch face where the check mark resides. Time for me to find a replacement... Thanks!

Posted via the Android Central App

I'd contact Asus support just to see what they will say if you really think it's hardware... Couldn't hurt.

 

[Willber G]

That makes sense.