Update. I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.