Thinking about buying the Samsung Galaxy Note

[DAS]

Did I want it for what it is right now, not what it might become? .

I honestly don't understand this preoccupation with getting free upgrades.

Maybe phone OEM's started something that too many people now feel entitled to? I can understand the need for updates to fix bugs and software glitches, but this idea that I'm entitled to a free software upgrades is a little baffling to me?

I know what I'm saying is not popular, but the way I see it is that I purchased a device to suit my current needs and when those needs change I will purchase another device that's available on the market to address those needs.

When I purchased the Galaxy Note I knew it was the device for me based on its current hardware and software offerings. If they never change this current device I'm okay with that, because it works for me now.

However, if the Note 2 comes out and has a feature set that is better at meeting my needs then I'll purchase that one. If the feature set is not really improving the experience or is minimal then I'll likely pass.

Like the sentence above states: I purchased the Note for what it is today, and did not spend one minute hoping, wishing, and praying for an upgrade. To do so and then spend my time fussing and cussing when an upgrade doesn't happen in my timeframe, seems a bit strange.

I would say buy the car, house, TV, computer or phone that meets your needs today. When the time comes that your needs change then shop for, and buy the product, along with its upgrades, that serves those future needs.



Galaxy Note! Phone. Tablet. Planner. Notepad. eReader. The only device I need!

 

[Quant]

I honestly don't understand this preoccupation with getting free upgrades.

Maybe phone OEM's started something that too many people now feel entitled to? I can understand the need for updates to fix bugs and software glitches, but this idea that I'm entitled to a free software upgrades is a little baffling to me?

I know what I'm saying is not popular, but the way I see it is that I purchased a device to suit my current needs and when those needs change I will purchase another device that's available on the market to address those needs.

When I purchased the Galaxy Note I knew it was the device for me based on its current hardware and software offerings. If they never change this current device I'm okay with that, because it works for me now.

However, if the Note 2 comes out and has a feature set that is better at meeting my needs then I'll purchase that one. If the feature set is not really improving the experience or is minimal then I'll likely pass.

Like the sentence above states: I purchased the Note for what it is today, and did not spend one minute hoping, wishing, and praying for an upgrade. To do so and then spend my time fussing and cussing when an upgrade doesn't happen in my timeframe, seems a bit strange.

I would say buy the car, house, TV, computer or phone that meets your needs today. When the time comes that your needs change then shop for, and buy the product, along with its upgrades, that serves those future needs.

Galaxy Note! Phone. Tablet. Planner. Notepad. eReader. The only device I need!

They are entitled to the update. Why you don't understand that blows my mind. They didn't buy a finished product. They bought a platform. Part of that platform is that future updates would be included. Samsung and AT&T both have stated this to their customers. Promising a Q1 release of ICS. And we are deep into Q2 and there is no update and no word as to the status of the update.

Android isn't a toaster oven. It's an evolving product. Not just in terms of bug fixes, but also in terms of promised updates.

 

[DAS]

They didn't buy a finished product. They bought a platform.Part of that platform is that future updates would be included.

@ Quant: Can you please state the source of this comment?

 

[Mercury81]

I think the real issue here is any company who sells a faulty product is responsible for it's normal operation to function properly. At least that's how it works in America.

from Evo4GLTE on Android Central

 

[DAS]

I think the real issue here is any company who sells a faulty product is responsible for it's normal operation to function properly. At least that's how it works in America.Click to view quoted image


from Evo4GLTE on Android Central

I agree with your statement 100%.

I wholeheartedly believe if the Galaxy Note was malfunctioning then an update/upgrade would be appropriate. However, the current device has a functional and working OS called Gingerbread 2.3.6.

My position (albeit not popular) is that if ICS is really that important to have on my Galaxy Note, or for any potential buyer (which the OP is considering), then I would suggest not buying the current model and waiting until the Note has the software and hardware features that meets your needs.

I don't understand buying a product that doesn't have the features I want, and then spending time complaining? Maybe it's just me, and I accept that I may be in the minority opinion here, but if the Note did not offer the features and functionality I needed on February 19 when I walked into the store, then I would not have plopped down $625 to buy it.

I would never advise someone to jump into an empty swimming pool, with someone standing on the side (regardless of who they are) promising to fill it up before I hit the bottom. If the pool is not filled with water before I jump in, then I'm not jumping!

If my device does not have what I want when I go to purchase it, then I'm not buying it.

 

[Quant]

@ Quant: Can you please state the source of this comment?

I'm the source. I don't need a source.

 

[DAS]

I'm the source. I don't need a source.

I thought you were interested in an intelligent and adult discussion, but based on your comment I imagine that's not the case?

Galaxy Note! Phone. Tablet. Planner. Notepad. eReader. The only device I need!

 

[Quant]

I thought you were interested in an intelligent and adult discussion, but based on your comment I imagine that's not the case?

Galaxy Note! Phone. Tablet. Planner. Notepad. eReader. The only device I need!

Getting sick and tired of the bull. I don't need a source because I don't need someone else to do my thinking. If you do, feel sorry for you.

Now if you want to discuss this free from insults then do so otherwise STFU.

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

 

[DAS]

Getting sick and tired of the bull. I don't need a source because I don't need someone else to do my thinking. If you do, feel sorry for you.

Now if you want to discuss this free from insults then do so otherwise STFU.

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Contrary to your statement, you do need a source. It's unfair in this arena or any other to state or imply something as a fact when you cannot provide credible support for your position.

I have never read anywhere that deciding to use a particular platform (IOS, Android, Windows, or WebOS) meant I was "entitled" to all future upgrades, and especially free of charge. I only asked that if such an entitlement is warranted, you state where you got the information from. If valid, I will also join the crusade to demand what's rightfully mine to expect. Otherwise, I'm not entitlement, but rather I just wish and hope, and thus have nothing to complain about.

I am not arguing ICS would not be a nice upgrade, or even that Samsung and the other US carriers are not slow with updates. My only point is that I don't understand complaining about a device I decided to purchase (not under any direct threat), and then complain about it not having the feature set I desire?

The OP titled the thread "Thinking about buying the Samsung Galaxy Note." I applaud their inquiry, because this is where they can find out valuable information to make an informed decision.

My suggestion to them, to you, and to any other, is to buy the device that currently meets your needs, and has the hardware and software requirements to do so. DO NOT buy any product based on what you wish or hope it to be at some future date. If it's not to your liking today, then don't buy it.

If ICS is important to the OP, then purchasing the current Galaxy Note should not be considered until it actually has the OS desired. If having ICS is not an important issue, then the current OS works great and is IMO the best all-in-one device available on the market today.

 

[Quant]

Contrary to your statement, you do need a source. It's unfair in this arena or any other to state or imply something as a fact when you cannot provide credible support for your position.

I have never read anywhere that deciding to use a particular platform (IOS, Android, Windows, or WebOS) meant I was "entitled" to all future upgrades, and especially free of charge. I only asked that if such an entitlement is warranted, you state where you got the information from. If valid, I will also join the crusade to demand what's rightfully mine to expect. Otherwise, I'm not entitlement, but rather I just wish and hope, and thus have nothing to complain about.

I am not arguing ICS would not be a nice upgrade, or even that Samsung and the other US carriers are not slow with updates. My only point is that I don't understand complaining about a device I decided to purchase (not under any direct threat), and then complain about it not having the feature set I desire?

The OP titled the thread "Thinking about buying the Samsung Galaxy Note." I applaud their inquiry, because this is where they can find out valuable information to make an informed decision.

My suggestion to them, to you, and to any other, is to buy the device that currently meets your needs, and has the hardware and software requirements to do so. DO NOT buy any product based on what you wish or hope it to be at some future date. If it's not to your liking today, then don't buy it.

If ICS is important to the OP, then purchasing the current Galaxy Note should not be considered until it actually has the OS desired. If having ICS is not an important issue, then the current OS works great and is IMO the best all-in-one device available on the market today.

Android 4.0 Ice Cream Sandwich upgrade for GALAXY devices | Facebook

 

[Mercury81]

Why do you need a source? Americans have consumer protection against wrong ful company's who offer goods that are faulty,unsafe, do not do what they are intended to do. Everyday in America companys are put in the position to prove what they say as a service or product does what it is suppose to do. We are protected against fraudulent situations from people making statements that would deliberately rip us off for a service or product. If that does product does not fulfill an obligation in which it was intended for. I cannot sell you a phone that does not work properly and expect I do not have prove it works.

from Evo4GLTE on Android Central

 

[niquev]

Although I don't agree with DAS, the 2 comments above me you are missing his point. I like games. The game is to guess what DAS means.

 

[DAS]

Android 4.0 Ice Cream Sandwich upgrade for GALAXY devices | Facebook

@ Quant: Yes. I am familiar with this post. I, probably like you, subscribe to Samsung Mobiles Facebook page.

However, the post only states Samsung will begin serving up the ICS upgrade in the first quarter of 2012. It doesn't give any indication as to when the process will be completed. In fact, Samsung even uploaded a commercial a month or so back showing the ICS upgrade with an included "premium suite" for some time in quarter 2 of 2012. Albeit the disclaimer at the end of the commercial says something about the upgrade being subject to country and carrier approval.

But that's not my issue. As I've stated, I agree with you wholeheartedly that the upgrade process has been slow. Nonetheless, I did not purchase the Note because of a carefully worded statement about Samsung's future plans on a Facebook page or YouTube commercial. I purchased the Note because the current hardware and software met my direct needs. I cannot complain about the device because I knew exactly what I was getting and I am happy with what I have. Anything in addition is "ice cream" with the cake

My suggestion to the OP, is to not make their decision to buy the Note based on what may or may not happen, but look at the device as it currently is, and make an informed decision as to whether it meets your needs today. If does meet the needs then I say "go for it." If it does not meet the needs, then wait for the device by Samsung or some other OEM that actually does. If we all do that, we would save ourselves a lot of frustration and there wouldn't be any need to complain.

 

[Quant]

I said note users are entitled. You said they aren't. I just prover they are. End of story.

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

 

[DAS]

Why do you need a source? Americans have consumer protection against wrong ful company's who offer goods that are faulty,unsafe, do not do what they are intended to do. Everyday in America companys are put in the position to prove what they say as a service or product does what it is suppose to do. We are protected against fraudulent situations from people making statements that would deliberately rip us off for a service or product. If that does product does not fulfill an obligation in which it was intended for. I cannot sell you a phone that does not work properly and expect I do not have prove it works.

from Evo4GLTE on Android Central

@ Mercury81: Do I understand you to be saying that the Note is faulty, unsafe, or fails to do what is was intended to do? This has not been my experience, but it could be yours.

Can you share how your use of the Note has not met your expectations based on what you believed you were purchasing? It's information like your experience that could be helpful to the OP.

You mentioned how there are protections in place to help the American consumer against fraudulent situations were people or corporations make statements that deliberately rip us off for a service or product. Are you saying the you believe Samsung deliberately ripped off its customers because the At&t version of the Note has been not been upgraded to ICS?

Again, I am not defending Samsung or any other OEM. I'm also not defending At&t or any other carrier. My only point in all of this is to respond to the request of the OP who is considering purchasing the Note.

I suggest, look at the device in its current state and decide if it meets your needs. If you want a dedicated physical home button then the at&t version is not for you. If you want an unlocked version then the at&t model is not for you. If you want ICS out of the box, then the at&t version is not for you. All I'm saying is don't buy a device without the features and things you want and then complain about it. I just don't get what people don't understand about that.

 

[Mercury81]

No never owned the Note,I did check it out a dozen times at AT&T store after hearing rumours Sprint would be carring it ,which they themselves corrected by stating they would not be getting it. I'm not defending one carrier over another just feel as others do. If I pay for a product it better do what it is intended to do or I will work to get a solution as a consumer.

from Evo4GLTE on Android Central

 

[Quant]

I agree with your statement 100%.

I wholeheartedly believe if the Galaxy Note was malfunctioning then an update/upgrade would be appropriate. However, the current device has a functional and working OS called Gingerbread 2.3.6.

My position (albeit not popular) is that if ICS is really that important to have on my Galaxy Note, or for any potential buyer (which the OP is considering), then I would suggest not buying the current model and waiting until the Note has the software and hardware features that meets your needs.

I don't understand buying a product that doesn't have the features I want, and then spending time complaining? Maybe it's just me, and I accept that I may be in the minority opinion here, but if the Note did not offer the features and functionality I needed on February 19 when I walked into the store, then I would not have plopped down $625 to buy it.

I would never advise someone to jump into an empty swimming pool, with someone standing on the side (regardless of who they are) promising to fill it up before I hit the bottom. If the pool is not filled with water before I jump in, then I'm not jumping!

If my device does not have what I want when I go to purchase it, then I'm not buying it.

While your view is a good one to have as it protects the buyer, it does nothing for those that were told in January they will have an update and so they buy it now and wait for that update. Also, quite a few companies stood with Google on stage and promised updates would be coming on any device they bought in a more timely manner. Manufacturers and Google both publicly made it clear that updates are indeed part of the package.

If you watched events, including Google IO you'd know this. Anyone buying into the Android platform very likely expects to get updates in a reasonable time frame. HTC does it. LG not so much, but sometimes they do. The Galaxy Nexus of course has the best track record for updates. And Samsung whether you choose to acknowledge it or not, has a responsibility to provide updates, at least to the current OS, which is ICS having sold a Gingerbread product.

This isn't a toaster oven. It's a platform meant to compete with iOS, which does indeed get updates at least one and likely two full new releases in their phone's life cycle. My opinion, it's completely implied.

 

[DAS]

I said note users are entitled. You said they aren't. I just prover they are. End of story.

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

By the way, now that you've shown the source of your statement about entitlement, I concede to where you truly believe an ICS upgrade is within your right. I really do hope, for your sake, you get the upgrade you long for.

Personally, to avoid the dilemma and obvious frustration you, and others are experiencing, I will not not buy a phone or device until it already has the hardware/software I need to be productive.

@ Pandawg: My suggestion to you is to take my advice and only buy the device that has the features and functions to meets your needs today.

Quant has shown what Samsung's intentions are, and based on comments there is much frustration because it appears some may have purchased the Note with the hopes of getting it updated to ICS, and are now quite disappointed the process is taking longer than expected.

If you go my route, you'd save yourself all of that frustration because you'll have the device you want, and can solely focus on enjoying your purchase instead of wishing, hoping and waiting.

 

[Quant]

By the way, now that you've shown the source of your statement about entitlement, I concede to where you truly believe an ICS upgrade is within your right. I really do hope, for your sake, you get the upgrade you long for.

Personally, to avoid the dilemma and obvious frustration you, and others are experiencing, I will not not buy a phone or device until it already has the hardware/software I need to be productive.

@ Pandawg: My suggestion to you is to take my advice and only buy the device that has the features and functions to meets your needs today.

Quant has shown what Samsung's intentions are, and based on comments there is much frustration because it appears some may have purchased the Note with the hopes of getting it updated to ICS, and are now quite disappointed the process is taking longer than expected.

If you go my route, you'd save yourself all of that frustration because you'll have the device you want, and can solely focus on enjoying your purchase instead of wishing, hoping and waiting.

No frustration here. I bought mine with the same philosophy you have. Having been burned in the past, by Samsung no less, I went into this knowing I'd likely not get an ICS update. If I do, great. If I don't I already have a device I like very much.

I agree folks would be better off to wait and buy a device that has what they want already on it at the time of purchase. However, Samsung and others still have a responsibility to support their customers after the purchase. And anyone who stood with Google on stage and promised they would provide prompt updates to new OS releases needs to make good on their public promise.

 

[DAS]

No frustration here. I bought mine with the same philosophy you have. Having been burned in the past, by Samsung no less, I went into this knowing I'd likely not get an ICS update. If I do, great. If I don't I already have a device I like very much.

I agree folks would be better off to wait and buy a device that has what they want already on it at the time of purchase. However, Samsung and others still have a responsibility to support their customers after the purchase. And anyone who stood with Google on stage and promised they would provide prompt updates to new OS releases needs to make good on their public promise.

@ Quant: Thanks for the discussion. I apologize for any hint of sarcasm or rudeness towards you on my part. I enjoyed discussing the topic and hearing the different points of view because it helps me learn.

I can understand and appreciate your position and agree with your points in regards to Google and the OEM's commitment to more timely upgrades. I always recommend people actually try a particular device out in their world, and not take the word of other people, commercials or sales reps at carrier stores. I know a restocking fee will be charged if the device is returned, but IMO that's a small price to pay to determine if such a personal device like a phone truly fits into ones lifestyle for up to two years for most people

On Thursday I'm expecting to pick up my new Galaxy s3. I know I won't keep it (the Note is all I need), but I want to try it out for 30 days in my world so if I am asked about it from friends and family I can speak from first hand knowledge.

Again, thanks for helping me understand your position.