Trade-In rejected! 😡

[trucksmoveamerica#AC]

Apparently, I'm a victim. This is what they said they received. They said the video shows this item being unboxed. The Samsung rep said it was probably FedEx. So, at this point, I guess it's Grand Theft Galaxy!

They need to stop using FedEx period

 

[nuangel2]

Samsung received my trade in S23 ultra from FedEx a week ago. I got the email Samsung says item received and being processed. I know it can take 2 weeks but it's making me nervous. Samsung website doesn't even say trade in received.

 

[rvbfan]

Aren't these phones imei's blocked by Samsung now? Wouldn't that just give them scrap value?
If not maybe they should be.

 

[racedog]

BTW, those aren't dishwashing pods, they are scent packs for an RV or camper porta potty.

 

[BerryBubbles]

Samsung received my trade in S23 ultra from FedEx a week ago. I got the email Samsung says item received and being processed. I know it can take 2 weeks but it's making me nervous. Samsung website doesn't even say trade in received.

Neither my Husband's nor my trade-in showed up on Samsung's website after they had been received for inspection. Same thing with our watch trade-ins in August. Not sure what's going on with that, but I wouldn't let that part add to your worry.

I'm hoping you get a thumbs-up soon!

 

[BerryBubbles]

Apparently, I'm a victim. This is what they said they received. They said the video shows this item being unboxed. The Samsung rep said it was probably FedEx. So, at this point, I guess it's Grand Theft Galaxy!

So sorry you have to go through this.

 

[bigslam123]

They tried that on me last year. I fought back and then they accepted it. This year I inserted a printout with pictures of my phone, and noted that the phone was in perfect shape when shipped.

 

[trucksmoveamerica#AC]

They tried that on me last year. I fought back and then they accepted it. This year I inserted a printout with pictures of my phone, and noted that the phone was in perfect shape when shipped.

I also write on all sides of the box "packaging documented"

 

[mustang7757]

I also write on all sides of the box "packaging documented"

That's a good idea

 

[bhatech]

I also write on all sides of the box "packaging documented"

Sure, the FedEx employees stealing in transit warehouses could care less about what's written on the boxes. How does it matter to them if it's documented or not? In fact, it might be more of an indicator for them to signal this box has something valuable. Not that they won't know already seeing the destination address.

I'm not saying don't write on the boxes. I just don't think it matters when it gets stolen in transit.

 

[tismydroid]

Sure, the FedEx employees stealing in transit warehouses could care less about what's written on the boxes. How does it matter to them if it's documented or not? In fact, it might be more of an indicator for them to signal this box has something valuable. Not that they won't know already seeing the destination address.

I'm not saying don't write on the boxes. I just don't think it matters when it gets stolen in transit.

It might not matter to a FedEx employee but it might matter to a Samsung employee who may think about declaring that the phone doesn't meet it's trade-in requirements. I think Samsung purposefully denies trade-ins because they believe most people won't challenge it. They can save themselves the time when they see that this phone's denial will definitely be challenged.

 

[trucksmoveamerica#AC]

Sure, the FedEx employees stealing in transit warehouses could care less about what's written on the boxes. How does it matter to them if it's documented or not? In fact, it might be more of an indicator for them to signal this box has something valuable. Not that they won't know already seeing the destination address.

I'm not saying don't write on the boxes. I just don't think it matters when it gets stolen in transit.

Maybe... Maybe not. If it was me if I seen that on the package I would leave it alone. You can twist it around all you want.. In the end is out of our hands once we drop it off

 

[bhatech]

[duplicate]

 

[bhatech]

[duplicate]

 

[bhatech]

It might not matter to a FedEx employee but it might matter to a Samsung employee who may think about declaring that the phone doesn't meet it's trade-in requirements. I think Samsung purposefully denies trade-ins because they believe most people won't challenge it. They can save themselves the time when they see that this phone's denial will definitely be challenged.

I'm just going to disagree and move on. First of all it's not Samsung employee who is evaluating the trade-in. It's trade-in partner and not Samsung employee evaluating trade-in. I get a laugh out of Samsung purposely denying trade-in so that they can screw their reputation and try to sneak in some extra dollars

 

[bhatech]

Maybe... Maybe not. If it was me if I seen that on the package I would leave it alone. You can twist it around all you want.. In the end is out of our hands once we drop it off

I would leave it alone if the stealing is happening at trade-in center. If it happens in transit which is where most of this happens then it doesn't matter and the FedEx guy who is stealing doesn't care.

I agree it's out of our hands once we drop off.

 

[nuangel2]

Finally after 10 days just heard from Samsung they accepted my trade in S23 ultra and it was successful. Got the 750 trade in credit

 

[Laura Knotek]

Finally after 10 days just heard from Samsung they accepted my trade in S23 ultra and it was successful. Got the 750 trade in credit

That's great news!

 

[jadenerd]

I out of 3 devices was accepted for trade-in a week ago. Still have not heard anything on the other 2 (watch and phone) at 11 days post receipt by Samsung. All devices were shipped together (individual boxes, of course.) Just a bit nervous.

 

[BerryBubbles]

Finally after 10 days just heard from Samsung they accepted my trade in S23 ultra and it was successful. Got the 750 trade in credit

Yay!!