Unable to update to Marshmallow on AT&T LTE Tab S 10.5

[dstroh50]

I haved tried several times, but am unable to update to Marshmallow on my Tab S 10.5 LTE. It downloads the update, just won't install it. After restart it says update interrupted. I have about 4.87 GB of storage free. Any help would be appreciated. Thank you!

 

[B. Diddy]

Welcome to Android Central! Is the update downloading via official over-the-air push from AT&T? Have you tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-28773

 

[dstroh50]

Good morning, yes it is downloading using the official AT&T software update method. Yes, I have cleaned out the cache. Thank you

 

[B. Diddy]

Have you tried using Samsung Smart Switch to update the firmware instead?

 

[d3w3y2]

I am having the same issue. Update downloads but fails and reboots. I have tried 5 times over the last week. Cleared cache.

 

[Mtay83]

I had the same issue. I finally got it to install after enabling all the apps that I had disabled. Installed with no problem after that.

 

[GLinNM]

I suggest you download Samsung Smart Switch.
Connect your Tab S to your PC and download the Updates.
It worked for me on a Verizon Tablet where the Verizon Update would not even load.

 

[ratsttam]

I had the same issue. I finally got it to install after enabling all the apps that I had disabled. Installed with no problem after that.

This. When the update checks the files, it sees things that aren't right, and aborts.