Davidoo
Well-known member
- Nov 25, 2011
- 1,026
- 83
- 48
I received my first bill after switching to unlimited today. I made it effective on the month end date so it would be for an even month. I have 3 lines so I knew the total would be $170 plus tax (110+20+20+20=170). I also already had paperless billing and signed up for auto pay to get the $10 discount. On the vzw website it shows I am getting the $10 discount fur a auto pay in the home page.
However, the bill doesn't show any credit for auto pay and has a total owed of $178. I was expecting to see the $178 and then a $10 credit for $168 to be deducted from my account. I called and spoke to billing who told me I should be getting the credit for auto pay but sometimes it won't show on the first bill. The rep had to manually enter the $10 credit and assured me next month it would show correctly. Just thought I would share to let others know and see if anyone else missed the credit in the first bill after changing plans.
However, the bill doesn't show any credit for auto pay and has a total owed of $178. I was expecting to see the $178 and then a $10 credit for $168 to be deducted from my account. I called and spoke to billing who told me I should be getting the credit for auto pay but sometimes it won't show on the first bill. The rep had to manually enter the $10 credit and assured me next month it would show correctly. Just thought I would share to let others know and see if anyone else missed the credit in the first bill after changing plans.