michael13162
Well-known member
- Jul 6, 2012
- 142
- 10
- 0
Just did the Staples Live Chat thing.
07/12/2012 01:50:28PM System: "Welcome to Staples.com Live Chat. We will be with you shortly."
07/12/2012 01:50:29PM System: "We ask for your assistance: please do NOT send credit card information through chat. Should credit information be required for a transaction, a Staples associate will contact you for the required information"
07/12/2012 01:50:32PM Session Started with Agent (Brandy)
07/12/2012 01:50:32PM Michael: "Nexus 7 "
07/12/2012 01:50:43PM Michael: "Anyone there?"
07/12/2012 01:50:50PM Agent (Brandy): "Hello Michael, I would be happy to help you with that product inquiry."
07/12/2012 01:51:19PM Michael: "So I preordered a Nexus 7 and I would like to know when it will arrive in-store"
07/12/2012 01:51:50PM Agent (Brandy): "Do you have your order number?"
07/12/2012 01:51:57PM Michael: "Yes, one sec"
07/12/2012 01:52:14PM Michael: "9229628288"
07/12/2012 01:52:19PM Michael: "^^ is that it?"
07/12/2012 01:52:42PM Agent (Brandy): "Yes, one moment please."
07/12/2012 01:53:54PM Agent (Brandy): "This product is scheduled for delivery Tuesday 9-5 with a courier."
07/12/2012 01:54:17PM Michael: "9-5?"
07/12/2012 01:54:21PM Michael: "is that the time?"
07/12/2012 01:54:28PM Agent (Brandy): "Yes, sorry."
07/12/2012 01:54:36PM Michael: "np"
07/12/2012 01:54:43PM Agent (Brandy): "May I help you with anything else today?"
07/12/2012 01:54:50PM Michael: "I chose for an instore pickup"
07/12/2012 01:55:07PM Agent (Brandy): "That is correct, it will be delivered to the store Tuesday."
07/12/2012 01:55:18PM Michael: "So you are saying I will be able to pick it up from my nearby Staples store on Tuesday?"
07/12/2012 01:55:19PM Michael: "yes"
07/12/2012 01:55:35PM Michael: "how come stores like gamestop have already recieved theirs?"
07/12/2012 01:56:09PM Agent (Brandy): "Not sure about the answer to that question. We are waiting from stock from Nexus. They would have those answers."
07/12/2012 01:56:29PM Michael: "Who is "they"?"
07/12/2012 01:56:35PM Agent (Brandy): "Nexus."
07/12/2012 01:56:48PM Michael: "Alright, thanks"
07/12/2012 01:56:57PM Agent (Brandy): "You're very welcome! Thank you for contacting Staples Live Customer Support today. Have a wonderful day!"
tldr: You will be able to pick the item up from Staples on Tuesday!
07/12/2012 01:50:28PM System: "Welcome to Staples.com Live Chat. We will be with you shortly."
07/12/2012 01:50:29PM System: "We ask for your assistance: please do NOT send credit card information through chat. Should credit information be required for a transaction, a Staples associate will contact you for the required information"
07/12/2012 01:50:32PM Session Started with Agent (Brandy)
07/12/2012 01:50:32PM Michael: "Nexus 7 "
07/12/2012 01:50:43PM Michael: "Anyone there?"
07/12/2012 01:50:50PM Agent (Brandy): "Hello Michael, I would be happy to help you with that product inquiry."
07/12/2012 01:51:19PM Michael: "So I preordered a Nexus 7 and I would like to know when it will arrive in-store"
07/12/2012 01:51:50PM Agent (Brandy): "Do you have your order number?"
07/12/2012 01:51:57PM Michael: "Yes, one sec"
07/12/2012 01:52:14PM Michael: "9229628288"
07/12/2012 01:52:19PM Michael: "^^ is that it?"
07/12/2012 01:52:42PM Agent (Brandy): "Yes, one moment please."
07/12/2012 01:53:54PM Agent (Brandy): "This product is scheduled for delivery Tuesday 9-5 with a courier."
07/12/2012 01:54:17PM Michael: "9-5?"
07/12/2012 01:54:21PM Michael: "is that the time?"
07/12/2012 01:54:28PM Agent (Brandy): "Yes, sorry."
07/12/2012 01:54:36PM Michael: "np"
07/12/2012 01:54:43PM Agent (Brandy): "May I help you with anything else today?"
07/12/2012 01:54:50PM Michael: "I chose for an instore pickup"
07/12/2012 01:55:07PM Agent (Brandy): "That is correct, it will be delivered to the store Tuesday."
07/12/2012 01:55:18PM Michael: "So you are saying I will be able to pick it up from my nearby Staples store on Tuesday?"
07/12/2012 01:55:19PM Michael: "yes"
07/12/2012 01:55:35PM Michael: "how come stores like gamestop have already recieved theirs?"
07/12/2012 01:56:09PM Agent (Brandy): "Not sure about the answer to that question. We are waiting from stock from Nexus. They would have those answers."
07/12/2012 01:56:29PM Michael: "Who is "they"?"
07/12/2012 01:56:35PM Agent (Brandy): "Nexus."
07/12/2012 01:56:48PM Michael: "Alright, thanks"
07/12/2012 01:56:57PM Agent (Brandy): "You're very welcome! Thank you for contacting Staples Live Customer Support today. Have a wonderful day!"
tldr: You will be able to pick the item up from Staples on Tuesday!