Verizon LTE outage

I went to the local Verizon store because I had no internet connection at all. The guy told me it was my fault for trying turn off the 4g radio and the only way to fix it was a hard reset. When that didn't work he had to order Me a replacement. Refurbished not new because I'm past my 15 days. Got service back about 2am this morning.

Lansing Michigan, thunderbolt
 
I saw 3G about 9pm CST in the Twin Cities... then woke up to LTE at about 4:30am this morning... sounds like it was almost a full 24 hours for an outage...

NOT GOOD VZW!!!
 
Mine now says 4G, but the upstream arrow is constantly highlighted and the internet doesn't work at all. What a tease!!!
 
does anyone know the reason for the outage? i don't feel like looking through 40 pages to find out.

From Twitter:

VerizonWireless Verizon Wireless
We have determined cause of 4G LTE issue & are working with major vendors to restore connections. Details as they come.
3:13 PM CST Apr 27

Since then... dead silence... I'm waiting for a reply to a few of my own questions like I did this morning again asking for Details!!!
 

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