Verizon S10/+: Pre-Order Thread

[felloffthetruck]

View attachment 299498


Well my dome glass screen protector is gonna ship they created the label for it yay!!!

Yes, my dome glass also has some action

 

[Moonliterider]

Very Nice ! Finally someone with the 1TB from Verizon.

Mine has a date of 3/12 and I'm praying Verizon has some to ship out.

I ordered the white TB ceramic,supposed to have a deliver by day of 3/15!! I hope it comes a little earlier.

 

[Moonliterider]

^^^^This! Still waiting to see what they can do for me. Just had a long conversation with the rep about getting special education services for her daughter. At this point I’m feeling like maybe there was a reason I needed to call and talk with her. Hopefully I could help her even if she can’t help me.

That's really so sweet! I hope it works out for you both!

 

[jakebake]

Are you sure cause online it will say in stock, but the rep checked the actual stores stock and said no have the white cause they are waiting for Samsung to ship them out.

I'd honestly probably call a couple stores by yourself if you wanted to go get it. The reps are very hit and miss and usually just say stuff

 

[jakebake]

Yes, my dome glass also has some action

How did you get this for 50? I thought it was like 80 or something?

 

[jakebake]

Well guys I successfully got my 128gb prism white from the store, but I had to add another line and put my sim card in it. Hopefully the executive assistant I talked to gets this right and is able to cancel it and nothing gets screwed up. The store couldn't cancel my preorder either because the order was pending. A pretty bad system. I hope all of you get it soon enough!! Disappointed with this launch but the phone is really great! Like my pixel 3 but missed samsung and feels good to be back especially with such an amazing phone.

 

[greaseman2]

How did you get this for 50? I thought it was like 80 or something?

It was 49.99 when I ordered it off their site not through amazon

 

[jakebake]

It was 49.99 when I ordered it off their site not through amazon

Yeah I see that. I was just watching YouTube reviews and they were saying it was 80 but that is just for the version with 2 protectors.

 

[felloffthetruck]

I just checked and have been charged for mine. No notifications from Verizon but the cancel button is gone from the order processing screen.

Same here as of this morning. No text, email or tracking number yet but my cancel button is gone.

Thought I would have a tracking number by now. :-\

 

[Sdrnec1701]

So it is 3/9 almost 8 am here is Chicago and still nothing new. I pre-ordered a 128gb blue s10 and nothing. Oh wait to accessory orders I place on 3/1 that were processing have out of nowhere been canceled . I guess a phone that RELEASED Nationally on 3/8 won't get here until who knows when....so I sit her with a non working Samsung Stellar and my wife sites here with a locked t-mobile Samsung galaxy s8 with a verizon sim card. over a week now without phones and my 10yr old has her working note 8...

THANKS VERIZON!!!

 

[felloffthetruck]

I just checked and have been charged for mine. No notifications from Verizon but the cancel button is gone from the order processing screen.

Anything new as of this morning (Sat) ?

 

[Sdrnec1701]

No new news here... Nothing charged to card and....

Order placed
03/02/2019
Order number 114988
Products
Samsung Galaxy S10e 128GB in Flamingo Pink
+1 other tooltip
Status
Processing Order details
Shipment #1
Samsung Galaxy S10e 128GB in Flamingo Pink Samsung Galaxy S10e 128GB in Flamingo Pink
###-###-####
Please check back later for an updated order status.

Samsung Galaxy S10 128GB in Prism Blue Samsung Galaxy S10 128GB in Prism Blue
###-###-####
Please check back later for an updated order status.

Cancel Order
See return policy
Status
Your order is currently being processed. Please check back later.

 

[felloffthetruck]

No new news here... Nothing charged to card and....

Order placed
03/02/2019
Order number 114988
Products
Samsung Galaxy S10e 128GB in Flamingo Pink
+1 other tooltip
Status
Processing Order details
Shipment #1
Samsung Galaxy S10e 128GB in Flamingo Pink Samsung Galaxy S10e 128GB in Flamingo Pink
###-###-####
Please check back later for an updated order status.

Samsung Galaxy S10 128GB in Prism Blue Samsung Galaxy S10 128GB in Prism Blue
###-###-####
Please check back later for an updated order status.

Cancel Order
See return policy
Status
Your order is currently being processed. Please check back later.

Verizon corporate stores have most phones in stock except the Flamingo. Check your local stores.

 

[04wrxwgn]

Anything new as of this morning (Sat) ?

Nothing has changed for me.

 

[cmybliss]

That's really so sweet! I hope it works out for you both!

Sadly it didn’t work out for me. She was fantastic. The guy she escalated to was fantastic. The woman he escalated to was a jerk. She was condescending and rude. Her supervisor was just as bad. I’m a bit pissed at Verizon right now. By the end of the 3 hours on the phone it was no longer about when the darn thing would ship. It was about them breaking a contract and refusing to do anything about it. It was their utter failure in the customer service department. I strive to treat others with respect and I expect the same. Being completely aware that the person on the other end of the phone isn’t personally responsible for the mess their company created, I act accordingly. But the moment you talk down to me I’m done being nice.

The issue for me is the shipping date. I ordered with the knowledge it would be delivered by the 8th. I wanted the pink but was told that would be delayed so settled on the white. Now the phone will ship and be delivered when we are out of town. Verizon refuses to mark it for a later ship date and tells me to cross my fingers that I have service where I’m going so I can ask fedex to hold it until I get back. Really Verizon? You make a mess and expect me to pay for it and clean it up too? If they weren’t the only carrier who had service in some of the places I go I’d be done with them. Unfortunately I’m stuck with the jerks and it really rankles right now!

Sorry for the rant. On the bright side, my daughter’s bogo 10e arrived so at least I get a small taste of the new UI and S10 goodness.

 

[cmybliss]

Verizon corporate stores have most phones in stock except the Flamingo. Check your local stores.

Problem with that is it messes up the free buds offer.

 

[jakebake]

Problem with that is it messes up the free buds offer.

Yup, which is also ridiculous since the stores shouldn't have any stock until all preorders are filled and if they messed up and sent them and didn't have enough then they should be giving the in store phones to preorder customers.

I did get mine at a store yesterday and went into the Samsung shop app and it said my device was eligible for the free buds and I uploaded my preorder confirmation. There's no meid or anything on the order confirmation so maybe it'll work? Hasn't been approved yet so we will see. Idk if I'd risk it though but I almost considered just forgetting about the buds and getting the phone even if I didn't have that lady tell me she will send me free buds.

I agree, this whole thing has me wanting to leave Verizon. It's not about that they made a mistake it's that they can't or refuse to fix it and don't care. If I wasn't on an account with my sister I would.

 

[jakebake]

Does anyone know if there is a way to make the app icons smaller? I can't find it

 

[felloffthetruck]

My S10 Plus 1TB in ceramic black has just been shipped from Verizon with a delivery date of Tuesday 3/12 by 4:30

Bout Time !

 

[felloffthetruck]

Does anyone know if there is a way to make the app icons smaller? I can't find it

Choose a 5 X 5 grid instead of a 4 X grid.