Because of the Note 7 ordeal, I "upgraded" to the S7E, which I hate. I spoke with an At&t chat rep twice (in Oct and Nov I think) who assured me my upgrade date would go back to when I originally got my N7, NOT the date I got the S7E. When I got the S7E the store rep said the upgrade would start from that date, NOT the date I got the N7. With the upcoming release date of the N8, I'll have to shell out another $125 or so to have paid off half the S7E. I have both chats saved in my email and printed out. What are the odds At&t will honor what those 2 chats said and let me get the N8 without paying the extra $125 or so, in essence allowing me to upgrade early?
Now, my husband is the KING of arguing until he either gets what he wants, or the very top person says no. When BB was all the rage, he argued all the way to Dan Hesey with Sprint to get me an early upgrade when the replacement phones they were giving me kept breaking.
TL;DR - I have 2 chat sessions saying I could upgrade from the date I got my original N7, not the date I had to get the S7E. Will At&t honor that?
Now, my husband is the KING of arguing until he either gets what he wants, or the very top person says no. When BB was all the rage, he argued all the way to Dan Hesey with Sprint to get me an early upgrade when the replacement phones they were giving me kept breaking.
TL;DR - I have 2 chat sessions saying I could upgrade from the date I got my original N7, not the date I had to get the S7E. Will At&t honor that?